Monica Ferraro

London, United Kingdom United Kingdom

User Experience Researcher at BBC

Technology / Software / Internet

I am a user experience researcher creating people-centred, efficient & delightful digital experiences. I like to observe and talk to people, and understand what they do and why they do it. Can technology help them? I like to collaborate with people to design and create enjoyable experiences. 'Design like you're right, listen like you're wrong, test like you're curious' - Jim Voorhies