1. Monika Spencer
8355 Ballantrae, San Antonio,TX 78238  (210) 887-3673  monika.spencer@satx.rr.com
Executive Assistant
Outstanding professional offering understanding sensitive administrative support, productive and detail
oriented, recognized for eliminating errors and inconsistencies. Organized and deadline conscious individual
with a unique ability to successfully manage multiple secretarial projects simultaneously. Proven competencies
as an office administrator with the ability to empower others and foster cohesive business environments. Well-
developed interpersonal communication skills to work effectively with people from diverse professional and
cultural backgrounds.
Administrative Support
Multi-Project  Meeting Planning & Scheduling  Process Improvement  Database Management 
Communication Initiatives  Correspondence Creation, Editing, Tracking  Purchasing Intranet Initiative 
Confidentiality  Event and Presentation Coordination  Issue Resolution  Customer Service & Support
Professional Experience
Jul 04 – Current Methodist Healthcare System San Antonio, TX
Executive Assistant
Provide a full range of support services to the Chief Nursing Officer and Vice President of Nursing as well as
Nursing Directors and Managers. In charge of document preparation, confidential file management, mail
handling, supply ordering, and record maintenance. Coordinate and carry out special event, requests, projects
and communication plans. Processes by-weekly payroll and accounts payable. Enables CNO and VP to
become more productive by handling a wide array of executive office tasks, including screening phone calls,
preparing correspondence.
 Key user for Concur, monthly expense reports and travel arrangement
 Administrator for CommandAware, emergency management system
 Administrator for Everbridge, emergency notification system
 Customer support for patients and family grievances
 Created team sites on Intranet for MHS Telemetry committee
 Created NEMH nursing distribution group in Outlook
 Administrator for NEMH Blood Drive every six weeks
 Oversees annual Nurses’ Week and Nurse Excellence Awards
Feb 04 – Jul 04 M7 Aerospace (contract employment) San Antonio, TX
Executive Assistant
Offered dedicated support to VP and Project Managers, creating presentation and progress charts, preparing
manufacturing bids/proposals. Researched the Internet for material regarding prospective companies and
information for business development. Intricately involved with creation of goal-oriented organization
materials, including presentations for business development.
Feb 03 – May 03 ECI Employment Agency (temp assignment)
Berridge Manufacturing Company San Antonio, TX
Executive Assistant
Supported President in maintaining schedule, documentation and executing special projects. Improved office
efficiency by producing office standards for documents and invoices, including customer claim files.

2. Monika Spencer
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Sep 02 – Nov 02 San Antonio Board of REALTORS San Antonio, TX
Administrator Commercial Investment Division (CID) (temp assignment)
Self-motivated liaison for commercial REALTORS division coordinating meeting dates, rooms, agenda and
minutes, handled all committee-related correspondence. Assisted and coordinated annual commercial
symposium, Coordinated CID’s annual election and awards process, administrated commercial courses and
processed course registration for REALTOR members and process payments. Generated flyers, newsletters and
updated course schedules.
Jun 99 – Apr 02 Fairchild Dornier Corporation San Antonio, TX
Executive Secretary
Provided administrative support VP Operations and the production team, including financial management,
events/logistics coordination, communication policy compliance and problem resolution. Created presentations
including weekly/monthly business reports and quarterly PMR. Involved in creation goal oriented organization
materials, including presentation and training material. Responsible for daily tracking of staff productivity and
attendance for 200 plus employees, status changes; created and maintained all operations and employee files,
coordinated and finalized travel arrangements and generated international & national expense reports.
Oct 92 – May 99 San Antonio Board of REALTORS San Antonio, TX
Administrative Assistant
Administrative Assistant to Professional Standards, Political Action, REALTOR Builder and Governmental
Affairs committee, as well as various annual projects and fundraising events. Professional support included,
maintaining committee database and general files, coordinating meeting dates, rooms, agenda, minutes and all
committee-related correspondence. Preparation of letters, flyers, brochures, tickets and bulk mail; Maintained
committee and event income and expense reports, Posted political action contributions and prepared state
transmittal, administered deposits and withdrawals of local political action funds.
Mar 91 – Sep 92 Urban Property Analysts San Antonio, TX
Administrative Assistant
Administrative Assistant to Owner and Appraisers; Completed courthouse title searches, deed records, and pat
review, obtaining tax information and County appraisal maps. Researching lease/sales, ongoing city
development and neighborhood analysis Word processing, appraisal -report consolidation and production,
electronic transcribing, multi line phone, accounts receivable/payable, and overseeing supply and inventory.
Education
2000 Various Courses at St. Phillips College
Excel I, II, III, PowerPoint I, II, III, Access I and II
1990 – 1991 Durham College San Antonio, TX
1980 Graduate, Berufsschule Germany
Technical Skills
Proficient user of Windows, MS Office (Word, Excel, PowerPoint, Access, Publisher, Outlook),
Visio, and Meditech