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SAP Extended Warehouse Management
Operational Excellence in Warehousing
Public
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2Public
Growing the business while satisfying customer demand
is getting tougher
Shorter cycle times
Expectations
Compliance
Complexity
Costs
Velocity
Efficiency
Inventory
Value added services
Supply chain
Workforce
Automation
Quality
Customers
Visibility
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3Public
What does “better” mean to you?
Customer
service
Warehouse
transparency
Reduced
labor costs
Inventory
costs
Process
automation
Compliance
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4Public
SAP Extended Warehouse Management (SAP EWM)
Mission and strategy
The world’s best warehouse management solution
The thought leader in supply chain execution
Mission
Warehouse
mangement
leadership
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5Public
History (1994–2014)
A long history of warehouse management business, process, and IT expertise
1994 2007 2014
SAP R/3:
warehouse
management
functionality
(SAP R/3 2.0–4.7)
SAP Supply Chain Management (SAP SCM)
SAP EWM application
….
Best-in-class
warehouse
management
(SAP EWM 7.0–7.02)
Advanced
warehouse
management
(SAP EWM 5.0– 5.1)
Distribution
center
logistics
Goods storage
Logistics execution
….(SAP EWM 9.1)
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 6Public
SAP Extended Warehouse Management
Best-in-class warehouse management solution
World-class analytics
High degree of flexibility
and adaptability
Built-in optimization High-perfomance
execution
Leading-edge warehouse
technology integration
Comprehensive integration
with SAP Business Suite
applications
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7Public
Overview of SAP Extended Warehouse Management
A complete and integrated solution
 Transportation unit
processing
 Goods receipt mgmt.
and optimization
 Inbound quality
management
 Yard management
 Outbound planning
(route, wave, bin,
cartonization, and so on)
 Picking optimization,
packing, staging, and
load management
 Value-added services
 Physical inventory
 Replenishment and
rearrangement
 Kit-to-stock management
Labor management
Cross-docking
Compliance
Native technologies
Implementation tools
Analytics
Inbound
processing
Storage and
operations
Outbound
processing
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8Public
Overview SAP EWM Customer & Market Status
Strong customer growth and implementation momentum
Facts and figures Sample customers
Live customers and live sites Customer geographical coverage
Coca-Cola
Enterprises
0
100
200
300
400
500
600
Dez 07 Dez 08 Dez 09 Dez 10 Dez 11 Dez 12 Dez 13
Warehouses
Customers
600
Customers
15
Industries
24
Countries
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9Public
Cross-warehouse
performance monitoring
Alert and exception
monitoring
Drill-down and direct-
action triggering
Comprehensive,
central warehouse
operation monitor
World-class analytics with SAP EWM
Comprehensive stock and process transparency
Supply chain manager Warehouse supervisor
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10Public
Built-in optimization
Wave management, labor management, and slotting
Wave
management
Optimized work orders; efficient pick path
Labor
management
Reduced labor costs; improved labor planning
Cartonization Automatic shipping-unit determination
Slotting Advanced storage concept; ABC goods classification
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11Public
Leading-edge warehouse technology integration
Increased accuracy, efficiency, and visibility
Material flow system (MFS)
• Programmable logical controllers
(PLC)
• Pallet and case conveyors
Native technology integration
• Mobile radio frequency (RF)
• Pick by voice
• RFID
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12Public
Native integration with SAP Business Suite
Comprehensive, smooth, and real-time process integration
• Order processing
• Customer relationship management (CRM)
• Back-order processing (global available to promise)
• Advanced claims and returns management
• Track and trace
• Comprehensive production supply support
(process orders and crate parts)
• Dangerous goods handling
• Storage and document printing
• Compliance with import and export regulations
• Customs; bonded warehouse
• Advance shipping notification (ASN)
• Inbound quality management
Sales and distribution
Procurement
SAP Manufacturing
SAP Environment, Health,
and Safety Management
SAP Global Trade Services
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 13Public
Verticalized offering
Examples of support for in-depth industry-specific processes in SAP EWM
Automotive
 Production supply
 Kit to stock
 Kit to order
Retail
 Merchandise distrib-
tribution cross-
docking
 High-volume
throughput
 Best-before handling
Chemicals
 Batch management
 Dangerous goods
Consumer
products
 Catch weight
 Batch management
 Best-before handling
Service
parts
 Slotting
 Kit to stock
 Kit to order
High
tech
 Serial numbers
 Production supply
Life
sciences
 Batch management
 Best-before
handling
Transportation
and
logistics
 Transportation
cross-docking
 Dangerous goods
 Transport integration
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14Public
High flexibility and adaptability
Tailor SAP EWM to your specific needs
Personalization
 Role-based menus
 User-specific reports
 Role-based user interfaces
 Multilingual support
Configuration
 Warehouse layout
 Industry-specific warehouse
processes
 Strategies (picking, putaway,
and so on)
Customer-specific extension
 Open code for reuse
 Documented interfaces
 Modification-free extensions
 Upgrade security or
upgrade-secure interfaces
Service-oriented architecture
 Development of composite
applications
 Integration to legacy systems
and third-party software
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15Public
Solution architecture for SAP EWM
Deployment options
SAP ERP
SAP EWM
SCM Server
SAP ERP
SAP EWM on SCM Server
SAP EWM
SAP ERP
SAP EWM add-on
SAP note 1606493 - SAP EWM Deployment Options Best Practices
SAP ERP
SAP EWM
standalone
SAP ERP
SAP EWM standalone
Recommended option
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 16Public
Customer benefits of SAP EWM
Increased
warehouse
productivity
Greater
transparency
Better service
levels
Increased
accuracy
Reduced
costs
Flexibility and
scalability
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 17Public
The best are leading the way with SAP EWM
Near zero customer-complaint rate
Increased speed and significantly
reduced picking times
34% ongoing labor cost reduction
20 warehouses live using the same template
© 2014 SAP AG. All rights reserved. 18
If there is NO appropriate image in the SAP library, and the image is $50 or less, purchase
the image after internal approval.
MAXIMUM of three metrics.
MAXIMUM of 4 bullets of what the customer accomplished.
Chinese joint venture
between
First Automobile Works
(FAW) and
Volkswagen Group
With SAP software, FAW-
Volkswagen (China) reports a
20% increase in warehouse
efficiency and resulting cost
savings.
.
SAP EWM and integrated RF technology achieved real-time
visibility of warehouses.
Wave management greatly increased picking efficiency.
Precise bin management greatly increased accuracy.
70% increase in real-time visibility of daily workload
and the pick, pack, and load status of an order
34% ongoing labor cost reduction
13% ongoing packaging material expense reduction
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19Public
Analyst quotes
So, is SAP EWM a rival to best of breeds?
Yes they are.
SAP EWM: A Rival to Best of Breed Solutions?
Steve Banker, ARC Brief, October 14, 2010, p. 5
“
“
SAP has global go-to-market and deployment
capabilities, in addition to its experience.
Magic Quadrant for Warehouse Management Systems
Dwight Klappich, Gartner, February 27, 2012, p. 21
“
“
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20Public
Analyst quotes
The vendor has a compelling vision for SCE
convergence… It reaches beyond transportation to
include process integration,
with areas such as manufacturing, order
management, global trade and EH&S.
Magic Quadrant for Warehouse Management Systems
Dwight Klappich, Gartner, February 27, 2012, p. 21
“
“
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21Public
Total cost of implementation: strategy for SAP EWM
Migration tools
• Accelerated migration of data from WM
in SAP ERP to SAP EWM
• Master data migration
• Migration guide
Rapid-deployment solutions
• Complete solution that is
ready to run
• Fixed scope, fixed cost, and 100%
transparency
SAP
EWM
SAP
ERP
Master data,
inventory,…
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 22Public
Services and ecosystem around SAP EWM
Strong service offering and ecosystem
Education
 Classroom
training
 E-learning
 Certification
program
Ecosystem
 SAP Community
Network
 User group for
SAP EWM
 Social networks
for SAP EWM
 SAP consulting
practice
 24x7 global support
 Quality assurance
services and
SAP Safeguarding
 Rapid-deployment
solutions
 Custom development
Partners
 Global partners
 Expert logistics
partners
 Local partners
 Complementary
software products
Service and
support
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 23Public
Wrap-up
Best-in-class, integrated warehouse
management solution
Comprehensive, deep warehouse
management expertise
Strong and growing customer base
Strategic investment area for SAP
Integral part of platform road map for
supply chain execution
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 24Public
More Information on SAP EWM…
Landing page for SAP EWM
www.sap.com/ewm
SAP EWM on SAP Community Network
(SCN - External)
http://scn.sap.com/community/extended-warehouse-management
Application Help for SAP EWM
http://help.sap.com/ewm91
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
Contact information:
F name MI. L name
Title
Address
Phone number
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 26Public
Differentiators and value of SAP EWM
Comparison of SAP EWM with WM functions of SAP ERP
SAP’s strategic warehouse
management solution
Strong investment and
supply chain execution roadmap
Enhanced process flexibility
Full warehouse visibility
Latest technology support
Labor management
Better performance
 Manage stock at storage location
 Bin management
 Placement strategies
 Removal strategies
 Pick logic – wave management
 Replenishment
 Standard mobile RF technology
 Handling / storage unit management
 Yard management
 Enhanced configurable RF technology
 Task and resource management
 Material flow system
 Value added services
 Cross-docking
 Dynamic cycle counting
 Unloading of transport units
 Deconsolidation
 Slotting / rearrangement
 Labor management
 Multi client warehousing
 Flexible process modelling
Functional area WM SAP EWM
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 27Public
Countries with active EWM deployments
Feb 14, 2014
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 28Public
© 2014 SAP AG or an SAP affiliate company.
All rights reserved.
No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG or an
SAP affiliate company.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG
(or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional
trademark information and notices.
Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.
National product specifications may vary.
These materials are provided by SAP AG or an SAP affiliate company for informational purposes only, without representation or warranty of any kind,
and SAP AG or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP AG or
SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and
services, if any. Nothing herein should be construed as constituting an additional warranty.
In particular, SAP AG or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related
presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP AG’s or its affiliated
companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be
changed by SAP AG or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment,
promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties
that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking
statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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Ewm ppt1

  • 1. SAP Extended Warehouse Management Operational Excellence in Warehousing Public
  • 2. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 2Public Growing the business while satisfying customer demand is getting tougher Shorter cycle times Expectations Compliance Complexity Costs Velocity Efficiency Inventory Value added services Supply chain Workforce Automation Quality Customers Visibility
  • 3. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 3Public What does “better” mean to you? Customer service Warehouse transparency Reduced labor costs Inventory costs Process automation Compliance
  • 4. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 4Public SAP Extended Warehouse Management (SAP EWM) Mission and strategy The world’s best warehouse management solution The thought leader in supply chain execution Mission Warehouse mangement leadership
  • 5. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 5Public History (1994–2014) A long history of warehouse management business, process, and IT expertise 1994 2007 2014 SAP R/3: warehouse management functionality (SAP R/3 2.0–4.7) SAP Supply Chain Management (SAP SCM) SAP EWM application …. Best-in-class warehouse management (SAP EWM 7.0–7.02) Advanced warehouse management (SAP EWM 5.0– 5.1) Distribution center logistics Goods storage Logistics execution ….(SAP EWM 9.1)
  • 6. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 6Public SAP Extended Warehouse Management Best-in-class warehouse management solution World-class analytics High degree of flexibility and adaptability Built-in optimization High-perfomance execution Leading-edge warehouse technology integration Comprehensive integration with SAP Business Suite applications
  • 7. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 7Public Overview of SAP Extended Warehouse Management A complete and integrated solution  Transportation unit processing  Goods receipt mgmt. and optimization  Inbound quality management  Yard management  Outbound planning (route, wave, bin, cartonization, and so on)  Picking optimization, packing, staging, and load management  Value-added services  Physical inventory  Replenishment and rearrangement  Kit-to-stock management Labor management Cross-docking Compliance Native technologies Implementation tools Analytics Inbound processing Storage and operations Outbound processing
  • 8. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 8Public Overview SAP EWM Customer & Market Status Strong customer growth and implementation momentum Facts and figures Sample customers Live customers and live sites Customer geographical coverage Coca-Cola Enterprises 0 100 200 300 400 500 600 Dez 07 Dez 08 Dez 09 Dez 10 Dez 11 Dez 12 Dez 13 Warehouses Customers 600 Customers 15 Industries 24 Countries
  • 9. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 9Public Cross-warehouse performance monitoring Alert and exception monitoring Drill-down and direct- action triggering Comprehensive, central warehouse operation monitor World-class analytics with SAP EWM Comprehensive stock and process transparency Supply chain manager Warehouse supervisor
  • 10. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 10Public Built-in optimization Wave management, labor management, and slotting Wave management Optimized work orders; efficient pick path Labor management Reduced labor costs; improved labor planning Cartonization Automatic shipping-unit determination Slotting Advanced storage concept; ABC goods classification
  • 11. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 11Public Leading-edge warehouse technology integration Increased accuracy, efficiency, and visibility Material flow system (MFS) • Programmable logical controllers (PLC) • Pallet and case conveyors Native technology integration • Mobile radio frequency (RF) • Pick by voice • RFID
  • 12. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 12Public Native integration with SAP Business Suite Comprehensive, smooth, and real-time process integration • Order processing • Customer relationship management (CRM) • Back-order processing (global available to promise) • Advanced claims and returns management • Track and trace • Comprehensive production supply support (process orders and crate parts) • Dangerous goods handling • Storage and document printing • Compliance with import and export regulations • Customs; bonded warehouse • Advance shipping notification (ASN) • Inbound quality management Sales and distribution Procurement SAP Manufacturing SAP Environment, Health, and Safety Management SAP Global Trade Services
  • 13. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 13Public Verticalized offering Examples of support for in-depth industry-specific processes in SAP EWM Automotive  Production supply  Kit to stock  Kit to order Retail  Merchandise distrib- tribution cross- docking  High-volume throughput  Best-before handling Chemicals  Batch management  Dangerous goods Consumer products  Catch weight  Batch management  Best-before handling Service parts  Slotting  Kit to stock  Kit to order High tech  Serial numbers  Production supply Life sciences  Batch management  Best-before handling Transportation and logistics  Transportation cross-docking  Dangerous goods  Transport integration
  • 14. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 14Public High flexibility and adaptability Tailor SAP EWM to your specific needs Personalization  Role-based menus  User-specific reports  Role-based user interfaces  Multilingual support Configuration  Warehouse layout  Industry-specific warehouse processes  Strategies (picking, putaway, and so on) Customer-specific extension  Open code for reuse  Documented interfaces  Modification-free extensions  Upgrade security or upgrade-secure interfaces Service-oriented architecture  Development of composite applications  Integration to legacy systems and third-party software
  • 15. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 15Public Solution architecture for SAP EWM Deployment options SAP ERP SAP EWM SCM Server SAP ERP SAP EWM on SCM Server SAP EWM SAP ERP SAP EWM add-on SAP note 1606493 - SAP EWM Deployment Options Best Practices SAP ERP SAP EWM standalone SAP ERP SAP EWM standalone Recommended option
  • 16. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 16Public Customer benefits of SAP EWM Increased warehouse productivity Greater transparency Better service levels Increased accuracy Reduced costs Flexibility and scalability
  • 17. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 17Public The best are leading the way with SAP EWM Near zero customer-complaint rate Increased speed and significantly reduced picking times 34% ongoing labor cost reduction 20 warehouses live using the same template
  • 18. © 2014 SAP AG. All rights reserved. 18 If there is NO appropriate image in the SAP library, and the image is $50 or less, purchase the image after internal approval. MAXIMUM of three metrics. MAXIMUM of 4 bullets of what the customer accomplished. Chinese joint venture between First Automobile Works (FAW) and Volkswagen Group With SAP software, FAW- Volkswagen (China) reports a 20% increase in warehouse efficiency and resulting cost savings. . SAP EWM and integrated RF technology achieved real-time visibility of warehouses. Wave management greatly increased picking efficiency. Precise bin management greatly increased accuracy. 70% increase in real-time visibility of daily workload and the pick, pack, and load status of an order 34% ongoing labor cost reduction 13% ongoing packaging material expense reduction
  • 19. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 19Public Analyst quotes So, is SAP EWM a rival to best of breeds? Yes they are. SAP EWM: A Rival to Best of Breed Solutions? Steve Banker, ARC Brief, October 14, 2010, p. 5 “ “ SAP has global go-to-market and deployment capabilities, in addition to its experience. Magic Quadrant for Warehouse Management Systems Dwight Klappich, Gartner, February 27, 2012, p. 21 “ “
  • 20. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 20Public Analyst quotes The vendor has a compelling vision for SCE convergence… It reaches beyond transportation to include process integration, with areas such as manufacturing, order management, global trade and EH&S. Magic Quadrant for Warehouse Management Systems Dwight Klappich, Gartner, February 27, 2012, p. 21 “ “
  • 21. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 21Public Total cost of implementation: strategy for SAP EWM Migration tools • Accelerated migration of data from WM in SAP ERP to SAP EWM • Master data migration • Migration guide Rapid-deployment solutions • Complete solution that is ready to run • Fixed scope, fixed cost, and 100% transparency SAP EWM SAP ERP Master data, inventory,…
  • 22. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 22Public Services and ecosystem around SAP EWM Strong service offering and ecosystem Education  Classroom training  E-learning  Certification program Ecosystem  SAP Community Network  User group for SAP EWM  Social networks for SAP EWM  SAP consulting practice  24x7 global support  Quality assurance services and SAP Safeguarding  Rapid-deployment solutions  Custom development Partners  Global partners  Expert logistics partners  Local partners  Complementary software products Service and support
  • 23. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 23Public Wrap-up Best-in-class, integrated warehouse management solution Comprehensive, deep warehouse management expertise Strong and growing customer base Strategic investment area for SAP Integral part of platform road map for supply chain execution
  • 24. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 24Public More Information on SAP EWM… Landing page for SAP EWM www.sap.com/ewm SAP EWM on SAP Community Network (SCN - External) http://scn.sap.com/community/extended-warehouse-management Application Help for SAP EWM http://help.sap.com/ewm91
  • 25. © 2014 SAP AG or an SAP affiliate company. All rights reserved. Thank you Contact information: F name MI. L name Title Address Phone number
  • 26. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 26Public Differentiators and value of SAP EWM Comparison of SAP EWM with WM functions of SAP ERP SAP’s strategic warehouse management solution Strong investment and supply chain execution roadmap Enhanced process flexibility Full warehouse visibility Latest technology support Labor management Better performance  Manage stock at storage location  Bin management  Placement strategies  Removal strategies  Pick logic – wave management  Replenishment  Standard mobile RF technology  Handling / storage unit management  Yard management  Enhanced configurable RF technology  Task and resource management  Material flow system  Value added services  Cross-docking  Dynamic cycle counting  Unloading of transport units  Deconsolidation  Slotting / rearrangement  Labor management  Multi client warehousing  Flexible process modelling Functional area WM SAP EWM
  • 27. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 27Public Countries with active EWM deployments Feb 14, 2014
  • 28. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 28Public © 2014 SAP AG or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP AG or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP AG or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP AG or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP AG or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP AG’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP AG or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.