What is leader , leaders type , Leadership styles , Difference between leaders and managers , EFQM Leadership Criteria , characteristics of quality leaders

1. Leadership
+ EFQM Leadership Criteria

2. Outline
 Leadership Defined
 Leadership concept
 Chactersitics of quality leaders
 Types of leaders
 Leadership style
 Manager vs. Leader
 EFQM Leadership Criteria

3. What is Leadership?
Leadership is the ability
to positively influence
people and systems to
have a meaningful
impact and achieve
results.

4. Leadership concepts:
To be Effective leader, you must understand
human and their needs such as:
1. Need for Security and
Independence
2. Sensitivity to external
reward and punishment

5. Leadership concepts:
To be Effective leader, you must understand
human and their needs such as:
3. People like being praised.
4. People like to Keep things
simple.

6. Leadership concepts:
To be Effective leader, you must understand
human and their needs such as:
5. People trust their gut
more than statistic.
6. People distrust rhetoric of
inconsistent leader.

7. Characteristics of Quality Leaders
1. They give attention
to external &
external customers
needs

8. Characteristics of Quality Leaders
2. They empower Rather
than control
3. They emphasize
improvement rather than
maintenance

9. Characteristics of Quality Leaders
4. They emphasize
prevention

10. Characteristics of Quality Leaders
5. They encourage
collaboration rather
than competition

11. Characteristics of Quality Leaders
6. They train and coach rather than direct and
supervise
7. They continually try to improve
communication
8. They continually demonstrate their
commitment to quality

12. Characteristics of Quality Leaders
9.They learn from
problem

13. Characteristics of Quality Leaders
10. They choose
supplier on the
biases of quality
not price

14. Characteristics of Quality Leaders
11.They stablish organization
system to support the
quality effort.
12.They encourage and
recognize team effort.

15. Types of Leaders:
 Leader by the position
achieved
Assume his right to lead from the
official position in the
organization

16. Types of Leaders:
 Leader by personality,
charisma

17. Types of Leaders:
 Leader by moral
example:
Demonstrate responsibility
for doing what is right.

18. Types of Leaders:
 Leader by power held:
• Reward power
• Coercive power
• Legitimate power
• Referent power
• Expert power

19. Types of Leaders:
 Intellectual leader
They attempts to transform
the society by creating a
clear vision of the future

20. Types of Leaders:
 Leader because of Ability to
accomplish things.

21. Leadership styles
Autocratic
 Given the power to make
decisions alone, having total
authority.
 Closely supervises and
controls people when they
perform certain tasks.

22. Leadership styles
Democratic
 one or more people in the decision makIncludes
ing process of determining what to do and how
to do it.
 Maintains the final decision making authority.

23. Leadership styles
Laissez-faire (Free Rein)
 Allows people to make their own decisions.
 Leader is still responsible for the decisions
that are made.

24. Leadership styles

25. Manager vs. Leaders.
Manager Leader
Focus on things Focus on people
Do things right Do the right Things
Plan Inspire
Organize Influence
Direct Motivate
Control Build
Follows the rules Shape entities
General:

26. Manager vs. Leaders.
Manager Leader
Planning Devises strategy
Budgeting Set direction
Set targets
Establishes detailed
steps
Allocates resources
Planning:

27. Manager vs. Leaders.
Manager Leader
Create Structure Gets people on board
for strategy
Job description Communication
Staffing Networks
Hierarchy
Delegates
Organizing:

28. Manager vs. Leaders.
Manager Leader
Solves problems Empower people
Negotiates Cheerleader
Brings to consensus
Directing:

29. Manager vs. Leaders.
Manager Leader
Implement control
system
Motivate
Performance measures Inspire
Identifies variance Gives sense of
accomplishment
Fixes variances
Controlling:

30. EFQM Criterion Definition
Excellent organizations have leaders who shape the future
and make it happen, acting as role models for its values and
ethics and inspiring trust at all times
Excellent
Leader
Anticipate
Flexible
React

31. Leadership - EFQM Criterion
1a.
Leaders develop the mission, vision,
values and ethics and are as role
models of culture of excellence

32. Leadership - EFQM Criterion
1b.
Leaders define, monitor, review and drive the
improvement of the organizations management
system and performance.

33. Leadership - EFQM Criterion
1c.
Leaders engage with
external stakeholders.

34. Leadership - EFQM Criterion
1d.
Leaders reinforce a
culture of excellence
with the organization's
people.

35. Leadership - EFQM Criterion
1e.
 Leader identify and
champion the
organizational change

36. Thank You

37. Prepared & Presented by :
 Alla Elfatih
 Amina Bashir
 Salma Ibrahim
 Razan Mubarak
 Aziza Taha
 Mohieudeen Osman