PMO_Introduction _Seminar

‫اﻟﻤﺸﺎرﻳﻊ‬ ‫إدارة‬ ‫ﻣﻜﺎﺗﺐ‬
Project Management Office (PMO)
)‫اﻟﻔﺮص‬‫واﻷدوات‬ ‫واﻟﺘﺤﺪﻳﺎت‬(
Twitter: @MA_Al_Sahli || sahli@iepm.com.sa © 2014, M. Al-Sahli, All rights reserved
‫إﻋﺪاد‬:‫م‬.‫ﻋﺒﺪاﷲ‬ ‫ﻣﺤﻤﺪ‬‫اﻟﺴﻬﻠﻲ‬

‫ﺑﻧﺟﺎح‬‫اﻟﻣﺷﺎرﯾﻊ‬‫إدارة‬
Twitter: @MA_Al_Sahli || maw1429@gmail.com © 2014, M. Al-Sahli, All rights reserved
v‫ھﻲ‬ ‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬:
‫ﻟﯾﺣ‬ ‫اﻟﻣﺷروع‬ ‫أﻧﺷطﺔ‬ ‫ﺟﻣﯾﻊ‬ ‫ﻓﻲ‬ ‫واﻟﺗﻘﻧﯾﺎت‬ ‫واﻟﻣﮭﺎرات‬ ‫اﻟﻣﻌﺎرف‬ ‫ﺗطﺑﯾق‬‫ﻘق‬
‫ﺑﻧﺟﺎح‬ ‫ﻣﺗطﻠﺑﺎﺗﮫ‬.
v‫اﻟﻨﺎﺟﺢ‬ ‫اﻟﻤﺸﺮوع‬:
‫ﻟـــ‬ ‫وﻓﻘﺎ‬ ‫ﻣﺗطﻠﺑﺎﺗﮫ‬ ‫ﺗﺣﻘﯾق‬ ‫ﺑﻌد‬ ‫ﯾﻧﺗﮭﻲ‬ ‫اﻟذي‬ ‫ھو‬
•‫اﻟﻣﺣدد‬ ‫اﻟوﻗت‬)P-Time(
•‫اﻟﻣﺣددة‬ ‫اﻟﺗﻛﻠﻔﺔ‬)P-Cost(
•‫اﻟﻣﺣدد‬ ‫اﻟﻧطﺎق‬)P-Scope(
•‫اﻟﻣطﻠوﺑﺔ‬ ‫اﻟﺟودة‬)P-Quality(
‫ﻣﻜﺎﺗﺐ‬‫ﻗﻄﺎع‬ ‫ﻓﻲ‬ ‫اﻟﻤﺸﺎرﻳﻊ‬ ‫إدارة‬‫اﻹﻧﺸﺎءات‬)‫واﻷدوات‬ ‫واﻟﺘﺤﺪﻳﺎت‬ ‫اﻟﻔﺮص‬(

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻨﮭﺠﯿﺔ‬)PM Methodology: (
§‫ﻣ‬ ‫اﻻﺳﺘﻔﺎدة‬ ‫ﯾﻤﻜﻦ‬ ‫ﻟﻜﻦ‬ ، ‫ﻓﻮرا‬ ‫ﻟﻠﺘﻄﺒﯿﻖ‬ ‫ﺟﺎھﺰة‬ ‫ﻣﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻨﮭﺠﯿﺔ‬ ‫ﺗﻮﺟﺪ‬ ‫ﻻ‬‫ﻦ‬
‫ﻣﻨﮭﺠﯿﺔ‬Prince2‫اﻟﻤﻌﺮﻓﻲ‬ ‫واﻟﺪﻟﯿﻞ‬PMBOK ‫ﻣﻦ‬PMI‫ﺗﻨﺎﺳﺐ‬ ‫ﻣﻨﮭﺠﯿﺔ‬ ‫ﻟﺒﻨﺎء‬
‫ﺣﺴﺐ‬ ‫ﻣﺆﺳﺴﺘﻚ‬)‫وﻧﺸﺎطﮭﺎ‬ ، ‫اﻟﺘﻨﻈﯿﻤﻲ‬ ‫ھﯿﻜﻠﮭﺎ‬ ، ‫ﺣﺠﻤﮭﺎ‬.(
§‫ﺗﺸﻤﻞ‬ ‫اﻟﻤﻨﮭﺠﯿﺔ‬)‫واﻟﻤﺴﺆوﻟ‬ ‫اﻷدوار‬ ، ‫اﻟﺴﯿﺎﺳﺎت‬ ، ‫واﻟﻌﻤﻠﯿﺎت‬ ‫اﻹﺟﺮاءات‬ ‫دﻟﯿﻞ‬‫ﯿﺎت‬
‫و‬ ،‫اﻷداء‬ ‫ﻗﯾﺎس‬ ‫وﻣؤﺷرات‬ ‫اﻟﻧﻣﺎذج‬.(
‫ﺣﻴﺎة‬ ‫دورة‬
‫اﻟﻤﺸﺮوع‬
‫اﻟﺤﻴﺎة‬ ‫دورة‬
‫اﻟﻔﻨﻴﺔ‬
‫اﻟﺘﺨﻄﻴﻂ‬
‫اﻟﻤﺆﺳﺲ‬
‫ي‬
‫اﻟﺘﺤﻘﻖ‬
‫ﻣﻦ‬
‫اﻟﻔﻮاﺋﺪ‬

v‫ﻋﻤﻠﯿﺎت‬ ‫ﻣﺠﻤﻮﻋﺔ‬
‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬:
Ed Guideth5PMBOK® (

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻋﻤﻠﯿﺎت‬:
‫اﻟﻣﺷﺎرﯾﻊ‬ ‫ﻹدارة‬ ‫اﻟﻣﻌرﻓﻲ‬ ‫اﻟدﻟﯾل‬ ‫ﻣن‬ ‫اﻟﺧﺎﻣس‬ ‫اﻹﺻدار‬ ‫ﺑﺣﺳب‬)GuideEd th4® PMBOK(

‫؟‬ ‫إدارةاﻟﻤﺸﺎرﯾﻊ‬ ‫ﻟﻤﻜﺎﺗﺐ‬ ‫ﺑﺤﺎﺟﺔ‬ ‫ﻧﺤﻦ‬ ‫ھﻞ‬
‫؟‬ ‫ﻟﮫ‬ ‫ﺣﺎﺟﺔ‬ ‫ﻻ‬ ‫ﻋﻤﻠﻲ‬ ‫وﻋﺒﺊ‬ ، ‫إداري‬ ‫ﺗﺮف‬ ‫ھﻲ‬ ‫أم‬

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﺗﺤﺪﯾﺎت‬ ‫أھﻢ‬:
‫ﻧﻘﺺ‬
‫اﻟﻤﻮارد‬
‫اﻟﺒﺸﺮﻳﺔ‬
‫ﺿﻌﻒ‬
‫اﻟﻜﻔﺎﺋﺔ‬
‫واﻟﻤﻬﺎرات‬
‫ﻧﻘﺺ‬
‫اﻟﺴﻴﻮﻟﺔ‬
‫اﻟﻨﻘﺪﻳﺔ‬
‫ﺗﺄﺧﺮ‬
‫دﻓﻌﺎت‬
‫اﻟﻤﺸﺎرﻳﻊ‬
‫اﻟﺒﻴﺮوﻗﺮاﻃﻴﺔ‬
‫اﻹداري‬ ‫واﻟﻔﺴﺎد‬
‫اﻟﻣﺷﺎرﯾﻊ‬‫ﻓﺷل‬
Project Failure

‫اﻟﺟودة‬ ‫ﺿﻌف‬
v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﺗﺤﺪﯾﺎت‬ ‫أھﻢ‬:
‫اﻟﺗﻛﻠﻔﺔ‬ ‫ﺗﺟﺎوز‬
‫ﺗﺟﺎوز‬/‫ﻧﻘص‬
‫اﻟﻧطﺎق‬
‫اﻟﻣﺷروع‬ ‫ﻓﻲ‬ ‫اﻟﺗﺄﺧر‬
‫اﻟﻣﺷﺎرﯾﻊ‬ ‫ﻓﺷل‬
Project Failure

v‫اﻟﻤﺸﻜﻠﺔ‬ ‫ﺗﺸﺨﯿﺺ‬:
‫اﻟرؤﯾﺔ‬
‫اﻟرﺳﺎﻟﺔ‬
‫اﻟﻣؤﺳﺳﺔ‬ ‫اﺳﺗراﺗﯾﺟﯾﺔ‬
‫وأھداﻓﮭﺎ‬
‫وإدارة‬ ‫ﺗﺧطﯾط‬
‫اﻟﻣﺷﺎرﯾﻊ‬
‫اﻟﺗــﻧـﻔﯾــذ‬

v‫اﻟﻤﺸﻜﻠﺔ‬ ‫ﺗﺸﺨﯿﺺ‬:
‫وﻟﻛن‬ ‫ورﺳﺎﻟﺔ‬ ‫رؤﯾﺔ‬ ‫ھﻧﺎك‬ ‫ﺗﻛون‬ ‫ﻗد‬
ü‫ﻓﻘط‬ ‫واﻹﻧﺷﺎﺋﯾﺔ‬ ‫اﻟﻔﻧﯾﺔ‬ ‫اﻷﻋﻣﺎل‬ ‫ﻓﻲ‬ ‫ﯾﺗرﻛز‬ ‫اﻟﺟﮭد‬ ‫ﻣﻌظم‬
ü‫ﻣﻛﺗ‬ ‫ﻏﯾر‬ ‫واﻷھداف‬ ‫ﻣؤﺳﺳﯾﺔ‬ ‫اﺳﺗراﺗﯾﺟﯾﺔ‬ ‫ﺗوﺟد‬ ‫ﻻ‬ ‫اﻟﻐﺎﻟب‬ ‫ﻓﻲ‬‫وﺑﺔ‬
ü‫ﻗﯾﺎس‬ ‫ﻣؤﺷرات‬ ‫وﻻ‬ ‫ﻋﻣل‬ ‫ﻣﻧﮭﺟﯾﺔ‬ ‫وﻻ‬ ‫ﻣﻌﺎﯾﯾر‬ ‫ﺗوﺟد‬ ‫ﻻ‬
ü‫ﻣﺑﺎدرات‬ ‫ﺗوﺟد‬ ‫ﻻ‬ ‫اﻟﻐﺎﻟب‬ ‫ﻓﻲ‬
ü‫اﻟﺗﺧطﯾط‬ ‫ﻓﻲ‬ ‫ﺿﻌﯾف‬ ‫اھﺗﻣﺎم‬:
§‫اﻟزﻣﻧﯾﺔ‬ ‫اﻟﺟداول‬ ‫ﻓﻲ‬
§‫اﻻﺗﺻﺎﻻت‬ ‫ﺧطﺔ‬ ‫ﻓﻲ‬
§‫اﻟﻣﺧﺎطر‬ ‫إدارة‬ ‫ﻓﻲ‬
§‫اﻟﺗﻘﺎرﯾر‬ ‫ﻓﻲ‬
ü‫ﺷﻔﺎﻓﯾﺔ‬ ‫ﺗوﺟد‬ ‫ﻻ‬
ü‫ﺗوﺛﯾق‬ ‫ﯾوﺟد‬ ‫ﻻ‬

‫ﺑﻨﺠﺎح‬‫اﻟﻤﺸﺎرﯾﻊ‬‫إدارة‬
‫ﻣﻜﺎﺗﺐ‬‫ﻗﻄﺎع‬ ‫ﻓﻲ‬ ‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬‫اﻹﻧﺸﺎءات‬)‫واﻷدوات‬ ‫واﻟﺘﺤﺪﯾﺎت‬ ‫اﻟﻔﺮص‬(
‫اﻟﺮؤﺳﺎءاﻟﺘﻨﻔﯿﺬﯾﯿﻦ‬
‫واﺳﺘﻼم‬ ‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﻣﺤﺎﻓﻆ‬ ‫إدارة‬
‫اﻟﺘﻘﺎرﯾﺮ‬
‫اﻟﻤﻌﻠﻮﻣ‬ ‫ﺗﻘﻨﯿﺔ‬ ‫ﻣﺪراء‬‫ﺎت‬
‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﻣﺪراء‬
‫اﻟﻤﻮارد‬ ‫ﻣﺪﯾﺮي‬
‫اﻟﻔﺮﯾﻖ‬ ‫أﻋﻀﺎء‬
•‫ﯾﻤﻜﻨﻨﺎ‬ ‫ﻛﯿﻒ‬‫أوﻟﻮﯾﺎت‬ ‫ﺗﺤﺪﯾﺪ‬‫اﻟﻌ‬‫ﻤﻞ؟‬
•‫و‬‫ﻣﺎ‬‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﺣﺎﻟﺔ‬ ‫ھﻲ‬‫اﻟﺘﻲ‬
‫اﻷوﻟﻮﯾﺎت؟‬ ‫ﻗﺎﺋﻤﺔ‬ ‫ﺗﺘﺼﺪر‬
•‫ھﻲ‬ ‫ﻣﺎ‬‫؟‬ ‫اﻻﺳﺒﻮع‬ ‫ھﺬا‬ ‫ﻣﮭﺎﻣﻲ‬
•‫؟‬ ‫ﺳﺄﻋﻤﻞ‬ ‫ﻣﻦ‬ ‫ﻣﻊ‬
•‫ﻣ‬ ‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﺑﯿﺎﻧﺎت‬ ‫ﺗﻜﺎﻣﻞ‬‫ﻊ‬
•‫اﻷﺧﺮى؟‬ ‫اﻟﻌﻤﻞ‬ ‫ﺑﯿﺎﻧﺎت‬
•‫؟‬ ‫اﻟﻤﺘﻮﻓﺮة‬ ‫اﻟﺒﺸﺮﯾﺔ‬ ‫اﻟﻤﻮارد‬
•‫اﻟﺘﻮظﯿﻒ‬ ‫إﻟﻰ‬ ‫اﻟﺤﺎﺟﺔ‬
•‫اﻟﻜﻔﺎءة‬/‫اﻹﻧﻀﺒﺎط‬
•‫؟‬ ‫اﻟﻤﺸﺮوع‬ ‫ﺳﯿﻨﺘﮭﻲ‬ ‫ﻣﺘﻰ‬
•‫؟‬ ‫اﻟﻔﻌﻠﯿﺔ‬ ‫اﻟﺘﻜﻠﻔﺔ‬ ‫ﻛﻢ‬
•‫؟‬ ‫اﻟﻤﺤﺘﻤﻠﺔ‬ ‫اﻟﻤﺨﺎطﺮ‬ ‫ﻣﺎھﻲ‬
v‫ﻣﻊ‬ ‫ﻛﺒﯿﺮة‬ ‫ﺟﮭﻮد‬ ‫اﻟﻨﺘﯿﺠﺔ‬»‫إدارﯾﺔ‬ ‫ﻋﺸﻮاﺋﯿﺔ‬«
v‫داﺋﻤﺔ‬ ‫ﺣﯿﺮة‬
v‫ھﺰﯾﻠﺔ‬ ‫ﻧﺘﺎﺋﺞ‬

v‫ﻟﻠﻤﺸﻜﻠﺔ‬ ‫اﻟﻔﻌﺎل‬ ‫اﻟﺤﻞ‬)The Effective Solutions(:
‫ﺎل‬ّ‫ﻌ‬‫اﻟﻔ‬ ‫اﻟﺗواﺻل‬
Effective communication
‫واﻹدارة‬ ‫اﻟﺗﺧطﯾط‬
Planning & Management
•‫اﻻﺗﺻﺎﻻت‬ ‫ﺧطﺔ‬
•‫اﻟﻣﺧﺎطر‬ ‫وإدارة‬ ‫ﺧطﺔ‬
•‫اﻟوﻗت‬ ‫إدارة‬
•‫اﻟﺗﻛﺎﻟﯾف‬ ‫إدارة‬
•‫اﻟﻣوارد‬ ‫إدارة‬
•‫اﻟﻣﮭﺎم‬ ‫إدارة‬
•‫اﻟﺟودة‬ ‫إدارة‬
•‫اﻟوﺛﺎﺋق‬ ‫إدارة‬
•...‫اﻟﺦ‬
‫أﺳﺎس‬ ‫ﻋﻠﻰ‬/‫وﻣوﺛوﻗﯾﺗﮭﺎ‬ ‫اﻟﻣﻌﻠوﻣﺎت‬ ‫وﻓرة‬
Information Availability & Reliability
‫واﻟﺗﺣﻛم‬ ‫اﻟﻣراﻗﺑﺔ‬
Monitoring & Controlling
•‫اﻟﺣﺎﻟﺔ‬ ‫ﺗﻘﺎرﯾر‬
•‫اﻹﺣﺻﺎﺋﯾﺎت‬
•‫اﻷداء‬ ‫ﻣؤﺷرات‬
•...‫اﻟﺦ‬
‫اﻟﺗﻐﯾﯾر‬ ‫إدارة‬
Change Management

‫ﻣﺎﺳﺔ‬ ‫ﺑﺤﺎﺟﺔ‬ ‫ﻧﺤﻦ‬ ‫إذا‬
‫وﺗﻨﻈﯿﻢ‬ ‫اﻟﺠﮭﻮد‬ ‫ﻟﺘﻮﺣﯿﺪ‬ ‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻟﻤﻜﺎﺗﺐ‬
‫اﻟﻤﻤﺎرﺳﺎت‬ ‫أﻓﻀﻞ‬ ‫ﯾﺘﺒﻊ‬ ‫ﻣﻮﺣﺪ‬ ‫ﻟﻨﻈﺎم‬ ً‫ﺎ‬‫وﻓﻘ‬ ‫اﻟﻌﻤﻞ‬‫ﻓﻲ‬
‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﺠﺎل‬

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﺑﻤﻜﺘﺐ‬ ‫اﻟﻤﻘﺼﻮد‬)PMO: (
‫ﺑﺣﺳب‬‫اﻹﺻدار‬‫اﻟﺧﺎﻣس‬‫ﻣن‬‫اﻟدﻟﯾل‬‫اﻟﻣﻌرﻓﻲ‬‫ﻹدارة‬‫اﻟﻣﺷﺎرﯾﻊ‬)GuideEdth5PMBOK®(
‫ﻣﻛﺗب‬‫إدارة‬‫اﻟﻣﺷﺎرﯾﻊ‬‫ھو‬‫ھﯾﻛل‬‫اﻹدارة‬‫اﻟﻣﻌﻧﻲ‬‫ﺑﺗوﺣﯾ‬‫د‬
‫ﻋﻣﻠﯾﺎت‬‫ﺣوﻛﻣﺔ‬‫اﻟﻣﺷﺎرﯾﻊ‬‫وﺗﺳﮭﯾل‬‫ﺗﻘﺎﺳم‬‫اﻟﻣوارد‬
‫واﻟﻣﻧﮭﺟﯾﺎت‬‫واﻷدوات‬‫واﻟﺗﻘﻧﯾﺎت‬.
v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻜﺘﺐ‬ ‫ﻣﺴﺆوﻟﯿﺎت‬)PMO: (
‫ﺑﺣﺳب‬‫اﻹﺻدار‬‫اﻟﺧﺎﻣس‬‫ﻣن‬‫اﻟدﻟﯾل‬‫اﻟﻣﻌرﻓﻲ‬‫ﻹدارة‬‫اﻟﻣﺷﺎرﯾﻊ‬)GuideEdth5PMBOK®(
‫ﺗﺗراوح‬‫ﺑﯾن‬‫ﺗوﻓﯾر‬‫وظﺎﺋف‬‫دﻋم‬‫إدارة‬‫اﻟﻣﺷﺎرﯾﻊ‬‫وﺑ‬‫ﯾن‬
‫اﻹدارة‬‫اﻟﻣﺑﺎﺷرة‬‫ﻟﻣﺷروع‬‫أو‬‫أﻛﺛر‬.

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻜﺘﺐ‬ ‫أدوار‬:
‫ﻣﻦ‬ ‫ﻛﻞ‬ ‫أو‬ ‫ﺑﻌﺾ‬ ‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻜﺘﺐ‬ ‫أدوار‬ ‫ﺗﺘﻀﻤﻦ‬ ‫ﻗﺪ‬:
‫اﻟﻤﺸﺎرﯾﻊ‬ ‫دﻋﻢ‬
§‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إﻧﺘﮭﺎء‬ ‫و‬ ‫ﺑﺪأ‬ ‫ﻓﻲ‬ ‫اﻟﻤﺴﺎﻋﺪة‬
§‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﺗﻘﯿﯿﻢ‬ ‫و‬ ‫ﻣﺮاﺟﻌﺔ‬
§‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﻣﺸﺎﻛﻞ‬ ‫ﺣﻞ‬ ‫ﻓﻲ‬ ‫اﻟﻤﺴﺎﻋﺪة‬
‫اﻻﺳﺘﺸﺎرات‬
‫اﻟﻤﺮاﻗﺒﺔ‬ ‫و‬
§‫اﻟﺨﺒﺮات‬ ‫دﻋﻢ‬ ‫و‬ ‫اﻟﻤﻌﺮﻓﺔ‬ ‫ﻧﻘﻞ‬
§‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﺟﻮدة‬ ‫دﻋﻢ‬ ‫و‬ ‫ﻣﺮاﻗﺒﺔ‬
§‫اﻟﻤﻤﺎرﺳﺎت‬ ‫أﻓﻀﻞ‬ ‫اﺗﺒﺎع‬ ‫ﻋﻠﻰ‬ ‫اﻟﺤﺮص‬
§‫اﻟﻤﺪرﺑﯿﻦ‬ ‫ﺗﻮﻓﯿﺮ‬
§‫ﻟﻠﺘﺪرﯾﺐ‬ ‫اﻟﺘﻨﺴﯿﻖ‬
§‫اﻟﺘﺪرﯾﺐ‬ ‫ﻣﻮاد‬ ‫ﺗﻮﻓﯿﺮ‬
‫اﻟﺘﺪرﯾﺐ‬
‫ﻣﺪراء‬ ‫ﻣﻮاﺻﻔﺎت‬ ‫ﺗﻌﺮﯾﻒ‬
‫ﻓﻲ‬ ‫اﻟﻤﺴﺎﻋﺪة‬ ‫و‬ ‫اﻟﻤﺸﺎرﯾﻊ‬
‫اﺧﺘﯿﺎرھﻢ‬
‫ﻣﻦ‬ ‫اﻟﻤﻮارد‬
‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﻣﺪراء‬
§‫ﺑﺎﻟﻤﻌﺎﯾﯿﺮ‬ ‫اﻻﻟﺘﺰام‬
§‫اﻟﻤﻨﮭﺠﯿﺔ‬ ‫ﺿﻤﻦ‬ ‫اﻟﻌﻤﻞ‬ ‫ﻋﻠﻰ‬ ‫اﻟﺘﺸﺠﯿﻊ‬
§‫اﺗﺒﺎﻋﮭﺎ‬ ‫ﺗﺴﮭﯿﻞ‬ ‫و‬ ‫اﻟﻌﻤﻞ‬ ‫إﺟﺮاءات‬ ‫ﺗﻄﻮﯾﺮ‬
‫اﻟﻤﻘﺎﯾﯿﺲ‬ ‫و‬ ‫اﻟﻤﻨﮭﺠﯿﺔ‬
‫اﻷداء‬ ‫ﻣﻌﺎﯾﯿﺮ‬ ‫و‬
‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻜﺘﺐ‬
PMO

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻜﺘﺐ‬)PMO: (
‫ﻣﻛﺗب‬
‫إدارة‬
‫اﻟﻣﺷﺎرﯾﻊ‬
PMO
‫اﻟﺤﻮﻛﻤﺔ‬
Governance
‫اﻟﻣﺷﺎرﯾﻊ‬ ‫إدارة‬
Project
Management
‫اﻟﻣوارد‬ ‫إدارة‬
Resource
Management
‫اﻟﺘﻐﯿﯿﺮ‬ ‫إدارة‬
Change
Management
‫إدارة‬
‫اﻻﺗﺼﺎﻻت‬
Communication
s Management
‫اﻟﺗﻛﺎﻟﯾف‬ ‫إدارة‬
Cost
Management
‫اﻟﺣوﻛﻣﺔ‬)Governance: (
•‫اﻟﻘرارات‬ ‫إﺗﺧﺎذ‬ ‫ﻣﺳﺗوﯾﺎت‬ ‫ﺗﺣدﯾد‬
•‫وﺗﺣﻠﯾل‬ ‫واﻟﻣﺷﺎرﯾﻊ‬ ‫اﻟﺑراﻣﺞ‬ ‫أوﻟوﯾﺎت‬ ‫وﺿﻊ‬
‫اﻟﻣﺧﺎطر‬
•‫ﻟﻠﻣﺷﺎﻛ‬ ‫ﺣﻠول‬ ‫وإﯾﺟﺎد‬ ‫اﻟﻣﺷﺎرﯾﻊ‬ ‫وﺗﻛﺎﻣل‬ ‫ﻣراﻗﺑﺔ‬‫ل‬
‫إدارة‬‫اﻟﺗﻐﯾﯾر‬)Change Management: (
•‫ﺗﻌرﯾف‬‫وإزاﻟﺔ‬‫اﻟﺗﻧظﯾﻣﯾﺔ‬ ‫اﻟﺣواﺟز‬‫ﺿد‬‫اﻟﺗ‬‫ﻐﯾﯾر‬
•‫ﻟﻠﺗﻐﯾﯾر‬ ‫اﻟﻣوظﻔﯾن‬ ‫ﻣﻘﺎوﻣﺔ‬ ‫إدارة‬
•‫اﻟﻣﺷﺎرﻛﺔ‬ ‫ﺿﻣﺎن‬‫اﻟﻔﻌﺎﻟﺔ‬

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻜﺘﺐ‬ ‫وﺟﻮد‬ ‫ﻣﺰاﯾﺎ‬)PMO: (
§‫اﻟﻤﺸﺎرﯾﻊ‬ ‫ﻧﺠﺎح‬ ‫ﻧﺴﺒﺔ‬ ‫رﻓﻊ‬
§‫إدارة‬‫واﻟﻤﺎﻟﯿﺔ‬ ‫واﻟﺘﻘﻨﯿﺔ‬ ‫اﻟﺒﺸﺮﯾﺔ‬ ‫ﻟﻠﻤﻮارد‬ ‫ﻓﺎﻋﻠﯿﺔ‬ ‫أﻛﺜﺮ‬.
§‫اﻻﺳﺘﺜﻤﺎر‬ ‫ﻋﻠﻰ‬ ‫اﻟﻌﺎﺋﺪ‬ ‫و‬ ‫اﻻﻧﻔﺎق‬ ‫دﻗﺔ‬ ‫زﯾﺎدة‬
§‫اﻟﺘﺨﻄﯿﻂ‬ ‫ﻋﻠﻰ‬ ‫اﻟﻘﺪرة‬ ‫ﺗﺤﺴﯿﻦ‬
§‫ﺗﺄﺛﯿﺮھﺎ‬ ‫اﻧﺨﻔﺎض‬ ‫و‬ ‫ﻟﻠﻤﺨﺎطﺮ‬ ‫اﻟﺘﻌﺮض‬ ‫اﻧﺨﻔﺎض‬
§‫اﻟﻤﻮاﺋﻤﺔ‬‫اﻟﻤﻨﺸﺄة‬ ‫اﺳﺘﺮاﺗﯿﺠﯿﺔ‬ ‫و‬ ‫اﻟﻤﺸﺮوع‬ ‫اﺳﺘﺜﻤﺎر‬ ‫ﺑﯿﻦ‬.
§‫اﻟﺒﯿﺮوﻗﺮاطﯿﺔ‬ ‫ﻣﻦ‬ ‫اﻟﺤﺪ‬.

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻜﺎﺗﺐ‬ ‫ﻧﻤﺎذج‬:
‫داﺧل‬ ‫اﻟﻣﺷﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻛﺎﺗب‬ ‫وأدوار‬ ‫ﻟﮭﯾﻛﻠﺔ‬ ‫ﻧﻣﺎذج‬ ‫ﻋدة‬ ‫ﯾوﺟد‬
‫ﻓﻲ‬ ‫واﻟﺗﺄﺛﯾر‬ ‫اﻟﺗﺣﻛم‬ ‫درﺟﺔ‬ ‫ﺑﺣﺳب‬ ‫ﺗﺧﺗﻠف‬ ، ‫اﻟﻣؤﺳﺳﺎت‬
‫أھﻣﮭﺎ‬ ‫ﻣن‬ ‫اﻟﻣؤﺳﺳﺔ‬ ‫ﻣﺷﺎرﯾﻊ‬:
‫ﻧﻣوذج‬‫اﻟدﻋم‬)Supportive(:‫ﯾﺗرﻛز‬‫دوره‬‫ﻓﻲ‬‫ﺗﻘدﯾم‬‫اﻻﺳﺗﺷﺎرات‬‫وﺗطوﯾر‬‫اﻟﻧﻣﺎذج‬،
‫وأﻓﺿل‬،‫اﻟﻣﻣﺎرﺳﺎت‬،‫واﻟﺗدرﯾب‬‫واﻟوﺻول‬‫إﻟﻰ‬‫اﻟﻣﻌﻠوﻣﺎت‬‫وﺗﻠﺧﯾص‬‫اﻟدروس‬‫اﻟﻣﺳﺗ‬‫ﻔﺎدة‬‫ﻣن‬
‫اﻟﻣﺷﺎرﯾﻊ‬)‫درﺟﺔ‬‫ﺳﯾطرة‬‫ﻣﻧﺧﻔﺿﺔ‬(.
‫ﻧﻣوذج‬‫اﻟﺳﯾطرة‬)Controlling(:‫ﯾوﻓراﻟدﻋم‬‫واﻟﺳﯾطرة‬‫ﻣن‬‫ﺧﻼل‬‫اﻹﻟزام‬‫ﺑﺎﺗﺑﺎع‬‫أطر‬‫إدا‬
‫رة‬‫ﻣﺷﺎرﯾﻊ‬‫أو‬‫ﻣﻧﮭﺟﯾﺎت‬‫ﻣﺣددة‬،‫واﺳﺗﺧدام‬‫ﻗواﻟب‬،‫ﻣﻌﯾﻧﺔ‬‫وﻣﻌﺎﯾﯾر‬‫وﺗﻘﻧﯾﺎت‬،)‫درﺟﺔ‬
‫اﻟﺳﯾطرة‬‫ﻣﻌﺗدﻟﺔ‬(.
‫ﻧﻣوذج‬‫اﻟﺗوﺟﯾﮫ‬)Directive(:‫ﺗوﺟﯾﮫ‬‫اﻟﻣﺷﺎرﯾﻊ‬‫واﻟﺗﺣﻛم‬‫ﺑﮭﺎ‬‫ﻋﺑر‬‫اﻹدارة‬‫اﻟﻣﺑﺎﺷرة‬‫ﻟﮭﺎ‬
)‫درﺟﺔ‬‫اﻟﺳﯾطرة‬‫ﻋﺎﻟﯾﺔ‬(.

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫ﻣﻜﺎﺗﺐ‬ ‫ﻧﻤﺎذج‬:

v‫اﻟﻤﺸﺎرﯾﻊ‬ ‫إدارة‬ ‫وأﻧﻈﻤﺔ‬ ‫أدوات‬)EPM: (

v‫اﻷداء‬ ‫ﻗﯿﺎس‬ ‫ﻣﺆﺷﺮات‬)EPM: (
‫اﻷداء‬ ‫ﻗﯾﺎس‬ ‫أﺳﺎس‬ ‫ﺧط‬
Performance Measurement Baseline (PMB)
Cost Variance (CV) = EV-AC
Schedule Performance Index (SPI)
SPI= EV/PV
Cost Performance Index (CPI)
CPI= EV/AC

v‫اﻹﺣﺼﺎﺋﯿﺎت‬ ‫ﻟﻮﺣﺔ‬‫و‬‫اﻷداء‬ ‫ﻗﯿﺎس‬ ‫ﻣﺆﺷﺮات‬)EPM: (

v‫اﻷداء‬ ‫ﻗﯿﺎس‬ ‫ﻣﺆﺷﺮات‬)EPM: (

v‫اﻟﺒﻨﺎء‬ ‫ﻣﻌﻠﻮﻣﺎت‬ ‫ﻧﻤﺬﺟﺔ‬) ::BIM(Building Information Modeling
‫ﻋﺎ‬ ‫ﻣوﺛوﻗﯾﺔ‬ ‫ذات‬ ‫وﺛﺎﺋق‬ ‫وإدارة‬ ‫ﺗوﻟﯾف‬ ‫ﻋﻣﻠﯾﺔ‬ ‫ھﻲ‬‫ﻟﯾﺔ‬
‫إﻓ‬ ‫ﻧﻣوذج‬ ‫ﺧﻼل‬ ‫اﻟﺑﻧﺎء‬ ‫وﺗﺷﯾﯾد‬ ‫ﺗﺻﻣﯾم‬ ‫ﻷﻋﻣﺎل‬‫ﺗراﺿﻲ‬
‫أﺛﻧﺎ‬ ‫ﯾﺳﺗﺧدم‬ ‫ﺑﺎﻟﺑﯾﺎﻧﺎت‬ ‫ﻏﻧﻲ‬ ‫اﻷﺑﻌﺎد‬ ‫ﺛﻼﺛﻲ‬‫ﺣﯾﺎة‬ ‫دورة‬ ‫ء‬
‫اﻟﻣﺷروع‬.
‫اﻟﻔﺎرﻗﺔ‬ ‫اﻟﻌﻼﻣﺔ‬:
‫ﻛﺎﻓﺔ‬ ‫ﻓﯾﮭﺎ‬ ‫ﯾﺳﺟل‬ ‫ﻣﺗﻛﺎﻣﻠﺔ‬ ‫واﺣدة‬ ‫ﺑﯾﺎﻧﺎت‬ ‫ﻗﺎﻋدة‬
‫ﻛ‬ ‫إﻟﻰ‬ ‫اﻟوﺻول‬ ‫ﯾﻣﻛن‬ ‫واﻹﻧﺷﺎء‬ ‫اﻟﺗﺻﻣﯾم‬ ‫ﻗرارات‬‫ل‬
‫ﻛ‬ ‫اﻟﻣﺷروع‬ ‫ﻓﻲ‬ ‫اﻟﻌﻣل‬ ‫ﻓرق‬ ‫ﻛﺎﻓﺔ‬ ‫ﻣن‬ ‫ﻣﺣﺗوﯾﺎﺗﮭﺎ‬‫ل‬
‫ﺻﻼﺣﯾﺎﺗﮫ‬ ‫ﺣﺳب‬

v‫اﻟﺒﻨﺎء‬ ‫ﻣﻌﻠﻮﻣﺎت‬ ‫ﻧﻤﺬﺟﺔ‬) ::BIM(Building Information Modeling

?

‫اﻟﻤﺮاﺟﻊ‬)REFERENCES: (
• Government Construction Strategy May
2011:http://www.cic.org.uk/gcs/GovernmentConstructionStrategy.pdf
• Building Information Modelling, IBM, 2012: www. ibm.com
• PMBOK, 4th Edition, http://www.pmi.org
• Yoders, Jeff, "Bringing BIM to Public Buildings," Building Design & Construction,
Dec. 1, 2008: http://www.bdcnetwork.com/article/CA6621134.html
• EVALUATING THE IMPACT OF BUILDING INFORMATION, MODELING (BIM) ON
CONSTRUCTION, 2007, Patrick C. Suermann, Maj, USAF, P.E. PhD Candidate, The
University of Florida

PMO_Introduction _Seminar

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