Simple demonstration for the PDCA tool that was popularized by Edwards Deming as a continuous quality improvement tool.
Deming has credited Walter Shewhart (American physicist, engineer and statistician) for inventing the tool
2. I am Mohamed M. Helmy
Dentist, B.D.S, MBA - Hospital Management Student
You can reach me at:
dr.mohamed-helmy@outlook.com
HELLO!
3. PLAN
Define the problem to
be addressed, collect
relevant data, and
ascertain the
problem's root cause
DO
Implement a solution
on a narrow scale;
decide upon a
measurement to
gauge its
effectiveness
CHECK
Confirm the results
through before-and-
after data comparison
ACT / ADJUST
Document the results,
inform others about
process changes, and
make
recommendations for
the problem to be
addressed in the next
PDCA cycle
4. PLAN
The purpose of the planning phase is to collect
describe the current process, define the problem,
identify possible causes, benchmark best practices,
identify team roles and to develop action plan to
achieve SMART objectives
Tools can be used to help in planning:
- Brainstorming
- Flowchart
- Why & Why
- Fishbone chart
- Cause and effect diagram
- Pareto chart
- Histogram
- Control chart
5. DO
The purpose of the doing phase implement the
action plan on a narrow scale
Implement the improvement
Collect and document data
Document flaws, errors and
learning lessons
6. CHECK
This phase involves analyzing the effect of the
intervention. Compare the new data to the baseline
data to determine whether an improvement was
achieved, and whether the measures in the aim
statement were met. Pareto charts, histograms, run
charts, scatter plots, control charts and radar charts
are all tools that can assist with this analysis.
1. Reflect on the analysis, and consider any
additional information that emerged as well.
Compare the results of your test against the
measurable objective.
2. Document lessons learned, knowledge gained,
and any surprising results that emerged.
7. ACT / ADJUST
This phase marks the culmination of the planning,
testing, and analysis regarding whether the desired
improvement was achieved as articulated in the aim
statement, and the purpose is to act upon what has
been learned. Options include:
ADOPT
Standardize &
monitor
performance
ADAPT
Repeat test, adjust
methodology,
adapt the action
plan and repeat
the “DO”
ABANDON
Repeat the
“PLAN” phase,
revisit RCA, check
the mission,
repeat the whole
cycle
9. Thank You
Any Questions?
Please forward your questions to my email or
feel free to message me on LinkedIn
https://www.linkedin.com/in/mohamed-helmy-
600bb394/