1. Mohamed Elsayed Ali
mohamed.elsayed0109@gmail.com
+974 5540 6492
PERSONAL
Nationality: Egyptian
Birthday: June 25th
1988
Age: 27 years old
Sex: Male
Civil Status: Married
Religion: Muslim
Military status: Postponed
Phone: +974 5540 6492
EDUCATION
Faculty of Commerce Zagazig University year of graduation (2012)
Work experience:
Century Hotel Doha **** 4 star – Doha – Qatar (133 room)
- Reservations Supervisor (in charge) from January 2015 till now.
Jaz Aqua Marine Resort ***** 5 Stars – Hurghada .The Red Sea (1301 Room)
- Reservations Supervisor from June 2014 till January 2015.
The Desert Rose Resort ***** 5 Stars – Hurghada .The Red Sea (912 Room)
- Reservations Agent from September 2012 till November 2013.
- Reservations Shift Leader from December 2013 till May 2014.
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2. Hotel Operating System:
- Opera Full Service Edition – Version 5
Skills
Leadership:
- Challenges others to develop as leaders while serving as a role model.
- Manages the development of team by ensuring, when possible, that project tasks are in
line with each Innovator's career interests.
- Inspires co-workers to attain goals and pursue excellence.
Teamwork:
- Consistently acknowledges and appreciates each team member's contributions.
- Keeps track of lessons learned and shares those lessons with team members.
- Reduce team conflict and communication problems.
- Plans and facilitates regular team activities outside of the office.
Client Management:
- Manages day-to-day internal client interaction
- Sets and manages internal client expectations.
- Communicates effectively with internal clients to identify needs and evaluate alternative
business solutions.
Computer skills:
- Experience with MS Office (Word, Outlook and Excel).
- Fixed Computer Problems & Internet.
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3. Areas of experience lie in:
- Time-management and Organization.
- Ability to develop and to explain business value.
- Team playing with strong interpersonal communication and negotiation skills with
customers, prospects and partners.
- Working knowledge of rules and methods of clients servicing.
Languages:
- Arabic Mother tongue.
- Very Good command of English. Reading, Writing, Speaking and Translate.
Certificates:
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