Certification Detroit Diesel Parts access and Lookup Course
Mohamed El Kholy CV updated Nov. 2016
1. Mohamed El Kholy CV Updated
Nov.
2016
Page 1 of 6
Summary
Self-driven and self-motivated with very high standards in personal and business life. Experienced
in successfully developing teams and in achieving challenging targets. Driven by leading people and
unleashing their talent and potential to enhance team work and performance in achieving common
goals. Demonstrated track record of achievement of strengthening our service, Sales capability and
in meeting our customer expectations. As an individual, I strive to lead by example and as a leader;
I strive to walk the Talk
.
((Achievement in Nine Months Only: Succeeded to Drive SAWARY Business total Revenue from
10% to 94.7% By Using Best Improvement Tools in The World))
PERSONAL INFORMATION
Full Name: Mohamed Sayed Ahmed El Kholy
Date of Birth: 29-1-1970
Nationality: Egyptian
Gender: Male
Marital status: Married
Military Status: postponed
Address: 57 Omar Ibn El Khattab – Kebaa – Cairo -Egypt.
Mobile : +966 503182012 - +966 561839528
E-mail: elkholy70@hotmail.com
elkholy70@gmail.com
EDUCATION
Degree: Bachelor's degree (B.Sc.) in Mechanical Engineering (Power)
Grade: "Very Good"- Excellent (Project)
Date Degree awarded: May 1992
University: Zagazig University – Cairo - Egypt.
2. Mohamed El Kholy CV Updated
Nov.
2016
Page 2 of 6
PREVIOUS EXPERIENCE
Product Support Manager – MTU After Sales Manager
SAWARY Energy KSA - Riyadh
June 2013 – Present
My SAWARY-MTU Job Description as in Below:
-Responsible For Sales - Service & Parts Branding & Planning.
- Customer Requirements Support & Analysis.
-Working with other Managers to drive & Increase Total Revenue & Increasing Customer Satisfaction.
-Have a very Good Experience about Competition.
-Developing The Division ( Product & Team ).
-Using Six Sigma & KPI Team to Drive & Development Product & Team.
-Develop TLC & Business Relationship With the Customer & Evaluate The Future opportunities.
-Define Budget & Define also the tools Required to develop Service & Parts Dep.
-Good Communication With MTU For Sales Programs & Others
-Support Co. Strategy & Goals
Short & Long Term Plans achieved & Gained a Huge Revenue , Changing a Lot Of Customers From Angry
Zone To Loyalty Zone By Using Best Global Skills in all the World ( Quick Serve Program & advanced
Contact Skills which I Submitted it is Data Base with USA Team in Cummins ).
Cummins Product Support Manager – Service & Training
Manager ( Cummins Certified Training Instructor )
Egyptian International Motors Co. EIM
Janu. 2002 - June 2013
• Responsible & Care EXCEL (CUMMINS QUALITY SYSTEM – Best Q System in All The World)
• ( SILVER ONE IN 2007 - 2010 &BEST SCORECARD Q IN EMEA )
• Then Best Distr. in ME, Africa & Europe.
-To establish H/Q main W/S & establish Eight Cummins Branches in Egypt
-To Submit & planning budget Sales , Parts & Service.
-To achieve good communication between teamwork to reach max. performance
-To collect accurate information about market and find out what point will affect the business (market shear
improvement).
-To reach max benefit By achieving max. Customer satisfaction - Customer Support Plans also maximum RECT
(Repair Event Cycle Time Improvement).
3. Mohamed El Kholy CV Updated
Nov.
2016
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-To define policy for jobs priority (M/C delivery – repair in warranty( Cummins communication )- periodical
service- revenue repair- EIM customer ….etc.)
-To performing New Product Support Plan with sales ,service , parts team & Cummins. ( On Cummins Site
Called PLAZMA )
- To achieve good channels and communication between teamwork according to department situation to reach max.
KPIs performance, Sales & Parts Efficiency, Monthly W/S Efficiency Measurements.
-To Submit DAOP (Distributor Annual Operation & Business Plan) to Cummins USA Yearly.
-As a training manager ( Cummins Engine Instructor )-:
-----------------------------------------------------------------
-a lot of training Courses Submitted To a big companies like KBR Co (American Co.QSK60 Engine training )
-Sample Of Cummins Training :
CEMEX, Air Force, Manitowoc, Egypt Air, Hitachi Co. In Mubarak pump station in Toushka by using the best
modern ways & facilities of training... all these training under Cummins umbrella (as a Cummins Trainer).
-Internal Training to Sales , Parts ( Sales Skills For all ) & Service Staff ( using ice break Theory to define some
training required when some technical problems repeated during jobs done in W/S & Customer field ).
-Suggest database required & facilities for EIM/Cummins training Center in Abu Rawash H/Q area & Got Cummins
Training Center Certificate From Cummins UK.
-I have a Cummins Global Trainer Certificate From Cummins QTQ - (Train the Trainer) From The American
University in Cairo AUC Plus a lot of Cummins Certificates.
4. Mohamed El Kholy CV Updated
Nov.
2016
Page 4 of 6
Sales Manager ( Wirtgen ) – Service Manager
KOLALY ENGINEERING Co.
Augu. 1995 – Janu. 2002
CONSIDERABLE CONSTRUCTION CO. IN EGYPT.
MORE THAN 300 HEAVY EQUIPT
-H/Q (Sales) & 12 SITES MAINTENANCE MANAGEMENT
- Lead Sales Department, Target, Revenue also achieving Max. Sales & Max. Customer No.
(Construction Co.) As a Wirtgen Agent in Egypt during This Period.
- Service Manager Responsibilities Added to my Job Description to ensure Max. Performance as per my
Top Management Vision at that Time.
-As a Service Manager Engaged in :
-Nuclear Reactive ( In Inshas )
-EL EZZ Iron &Steel Factory
-Quena newspaper Factory.
-Iron & Steel CO. EL DEKHELA
- Many Elec. Power Stations
-Tourism Village & Others.
-Performing Seal Water System, Bubbler System, Vacuum System, Gates System & Exhaust System
for Generators & Fuel Lines in ABU ATWA Pump Station, Under supervision of American QC &
M/K Co.
-Provided solutions for problems in El-Dekhyla Iron & Steel Co. With Hitachi & Nigata Co .
-Assembled the turning M/C(SCAT)in fertilizer factory in Port Said under the main contractor M/K.
Maintenance Engineer
Misr Concret Development Co.
Feb. 1993 – Augu. 1995:
RESPONSIBLE FOR DIESEL &HYD. WORKSHOPE
-Performed big maintenance & assembly for heavy equipment such as (loader-dozer- mobile crane-
concrete pumps-patch plant-generators…etc.).
-Diesel Engines Overhaul for (CAT-CUMMINS (all types)-DEUTZ)
-Hand working in the field of general mechanics.
-Modifications in hyd. Systems to overcome the shortage of original spare parts
-Submit a company profile for earth-moving equipment to indicate the quantity, technical conditions &
their specifications.
5. Mohamed El Kholy CV Updated
Nov.
2016
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Certificates & TRAINING
The Following
Certificates Attached:
All Technical – QTQ – Train the Trainer attached in 7 Pages
bout 80 Certificates (From USA & UK).
1- Cummins Certificates
Eight MTU Parts Certificates attached (Germany)
2- MTU Certificates
PDF attached.
3- HITACHI Thanks
Certificate
From AUC (American University in Cairo) attached.
- Careful Communication
- Export Communication
- Foreign Corrupt
- Modern Manager
- Customer Care
- Six Sigma (From AUC & Green One From Cummins)
- Maintenance Management
- EIM – Kolaly Engineering & Misr Concrete Experience Certificates
4- Train The Trainer
Certificate
5- Management & Other
Certificates
Endorsements – Recommendations – Publications & Projects
https://www.linkedin.com/in/mohamed-el-kholy-b5326b18?trk=nav_responsive_tab_profile
Note:
For any Question or Other Documents or Certificates, PLS Call me or send an E-mail.