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                                          Survey Results


The survey was given randomly to 43 people in the BUE ( British University in Cairo ) and a

when collected we found the results as follows.



                                                Age
         20 years   19 years   18 years    21 years     17 years    22 years   23 years   35 years

                                                 2% 2%

                                                5%
                                           7%
                                                                   33%
                                      9%



                                          19%

                                                           23%




Most of the people how answered the survey were between 20 years old and 18 years old, the rest

of the people were slightly older or younger. This shows that GREENBAR mostly serve

university students rather than the university staff.




Abdulrahman Hesham                                                                             113562
2



                                               Gender
                                               Male         Female



                                                                35%

                                        65%




Females who answered the survey were nearly twice the number of males which indicated that

GREENBAR attracts females more than males.




                                                Faculty
               Engineering   Business   Political Science     Economics   ICS   Teacher Assistant

                                               5% 3%

                                          8%                   23%




                                              61%




According to this pie chart GREENBAR serve more business students than it does to the rest of

the other faculties.




Abdulrahman Hesham                                                                                  113562
3


   1- Rate the following




                                                  Staff
             Highly satisfied   Satisfied     Neutral       Not Satisfied     Not Satisfied at all

                                              2% 0%

                                            12%
                                                                 30%




                                    56%




      Obviously from the chart the staff working at GREENBAR left a great impression on

      their customers as most of them are satisfied with them.




                                       Appearance
             Highly satisfied    Satisfied        Neutral     Not Satisfied     Highly satisfied

                                              3% 0%

                                             9%
                                                               30%



                                     58%




      The appearance of the booth is also getting the appreciation of a lot of the customers.




Abdulrahman Hesham                                                                                   113562
4



                                                    Treatment
                     Highly satisfied    Satisfied         Neutral    Not Satisfied    Highly satisfied

                                                          2% 0%

                                                     14%              28%




                                                    56%




       More than half of the customers are satisfied with the treatment they get when they order

                from GREENBAR and nearly 30% are very happy with the treatment.




                                                Service
              Highly satisfied    Satisfied     Neutral        Not Satisfied   Not Satisfied at all

                                                    3% 0%

                                              16%
                                                                     37%



                                        44%




      The service in GREENBAR also seems to be perfectly liked by their customers.




Abdulrahman Hesham                                                                                        113562
5



                                            Hygiene
             Highly Satisfied   Satisfied    Neutral   Not satisfied   Not satisfied at all

                                             5% 0%

                                     19%               23%




                                                53%




      Almost three quarters of the customers see that GREENBAR takes good care of the

      hygiene while offering their services.




                                            Freshness
             Highly Satisfied   Satisfied    Neutral   Not satisfied   Not satisfied at all

                                             5% 0%

                                     21%
                                                                51%

                                   23%




      The Freshness of GREENBAR’s products seems out of question as more than half of the

      customers say that they are highly satisfied with the freshness of the salads.




Abdulrahman Hesham                                                                            113562
6



                                               Taste
              Highly Satisfied     Satisfied   Neutral   Not satisfied     Not satisfied at all

                                                    0%
                                   5%
                                               9%


                             26%
                                                                     60%




      The taste of the salads seems like the largest attraction to customers as almost 90% of the

      people voted highly satisfied for taste.




                                               Sauces
              Highly Satisfied     Satisfied   Neutral   Not satisfied     Not satisfied at all

                                               2% 0%

                                        20%


                                                                         54%
                                 24%




      The sauces also seems like a great deal of attraction to people, there are hardly 2% who

      don’t like the sauces.




Abdulrahman Hesham                                                                                113562
7



                                             Variety
              Highly Satisfied   Satisfied   Neutral     Not satisfied       Not satisfied at all

                                                  0%
                                             9%
                                  14%                               42%



                                    35%




      From the graph we can tell that GREENBAR have a great variety of choices in their salad

      bar.




                                 Quantity Vs. Money
              Highly Satisfied   Satisfied   Neutral         Not satisfied    Not satisfied at all

                                                  3%

                                             9%
                                                                30%
                                 23%



                                                       35%




      In this chart we see for the first time that anyone chose “not satisfied at all” , and the other

      choices have very close percentages which indicates that maybe their prices are a little bit

      high.




Abdulrahman Hesham                                                                                   113562
8




                                      Serving Plates
             Highly Satisfied   Satisfied    Neutral   Not satisfied   Not satisfied at all

                                            5% 2%


                                23%                             42%




                                       28%




      The plates which are used to serve the salads seems to get the admiration of many

      customers.




Abdulrahman Hesham                                                                            113562
9




      1- How often do u eat from GREENBAR ?




                  How often do you eat at GreeBar ?
                                           Never
                                            2%


                            Occasionally
                               28%                           1-3 times
                                                               49%


                              3-5 times
                                21%




      From the chart we can easily tell that most people in the university have tried

      GREENBAR salads, a great proportion of these people are regular customers.




      2- Do you find any better replacement to GREENBAR ? Why is it better ?




Abdulrahman Hesham                                                                      113562
10


         Most answers where “No” but a great proportions suggested that there is another place

         in the university that offers a salad bar just as good as GREENBAR. Some also

         mentioned Beanos’s salads as being an alternative sometimes.




      3- What would you add to our bar ?



         When asked this question a lot of different answers were given, for example, Salami,

         brookli, more types of cheese, Russian salad, crackers, coleslaw, sushi, fruits, nuggets,

         but however the most common answer was to add more variety of sauces and salad

         dressing and to improve the existing ones.



      4- Do you have any suggestions that can make you enjoy GREENBAR more ?



         Answers to this question were also a bit similar and focused on mainly two things, the

         first one is the special offers and surprises that people see should be offered to

         customers. The second thing is that GREENBAR is always crowded with people and

         should be expanded or open another bar somewhere else in the university to avoid this

         and serve customers better and faster.




Abdulrahman Hesham                                                                       113562
11




Abdulrahman Hesham   113562

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Greenbar Survey results

  • 1. 1 Survey Results The survey was given randomly to 43 people in the BUE ( British University in Cairo ) and a when collected we found the results as follows. Age 20 years 19 years 18 years 21 years 17 years 22 years 23 years 35 years 2% 2% 5% 7% 33% 9% 19% 23% Most of the people how answered the survey were between 20 years old and 18 years old, the rest of the people were slightly older or younger. This shows that GREENBAR mostly serve university students rather than the university staff. Abdulrahman Hesham 113562
  • 2. 2 Gender Male Female 35% 65% Females who answered the survey were nearly twice the number of males which indicated that GREENBAR attracts females more than males. Faculty Engineering Business Political Science Economics ICS Teacher Assistant 5% 3% 8% 23% 61% According to this pie chart GREENBAR serve more business students than it does to the rest of the other faculties. Abdulrahman Hesham 113562
  • 3. 3 1- Rate the following Staff Highly satisfied Satisfied Neutral Not Satisfied Not Satisfied at all 2% 0% 12% 30% 56% Obviously from the chart the staff working at GREENBAR left a great impression on their customers as most of them are satisfied with them. Appearance Highly satisfied Satisfied Neutral Not Satisfied Highly satisfied 3% 0% 9% 30% 58% The appearance of the booth is also getting the appreciation of a lot of the customers. Abdulrahman Hesham 113562
  • 4. 4 Treatment Highly satisfied Satisfied Neutral Not Satisfied Highly satisfied 2% 0% 14% 28% 56% More than half of the customers are satisfied with the treatment they get when they order from GREENBAR and nearly 30% are very happy with the treatment. Service Highly satisfied Satisfied Neutral Not Satisfied Not Satisfied at all 3% 0% 16% 37% 44% The service in GREENBAR also seems to be perfectly liked by their customers. Abdulrahman Hesham 113562
  • 5. 5 Hygiene Highly Satisfied Satisfied Neutral Not satisfied Not satisfied at all 5% 0% 19% 23% 53% Almost three quarters of the customers see that GREENBAR takes good care of the hygiene while offering their services. Freshness Highly Satisfied Satisfied Neutral Not satisfied Not satisfied at all 5% 0% 21% 51% 23% The Freshness of GREENBAR’s products seems out of question as more than half of the customers say that they are highly satisfied with the freshness of the salads. Abdulrahman Hesham 113562
  • 6. 6 Taste Highly Satisfied Satisfied Neutral Not satisfied Not satisfied at all 0% 5% 9% 26% 60% The taste of the salads seems like the largest attraction to customers as almost 90% of the people voted highly satisfied for taste. Sauces Highly Satisfied Satisfied Neutral Not satisfied Not satisfied at all 2% 0% 20% 54% 24% The sauces also seems like a great deal of attraction to people, there are hardly 2% who don’t like the sauces. Abdulrahman Hesham 113562
  • 7. 7 Variety Highly Satisfied Satisfied Neutral Not satisfied Not satisfied at all 0% 9% 14% 42% 35% From the graph we can tell that GREENBAR have a great variety of choices in their salad bar. Quantity Vs. Money Highly Satisfied Satisfied Neutral Not satisfied Not satisfied at all 3% 9% 30% 23% 35% In this chart we see for the first time that anyone chose “not satisfied at all” , and the other choices have very close percentages which indicates that maybe their prices are a little bit high. Abdulrahman Hesham 113562
  • 8. 8 Serving Plates Highly Satisfied Satisfied Neutral Not satisfied Not satisfied at all 5% 2% 23% 42% 28% The plates which are used to serve the salads seems to get the admiration of many customers. Abdulrahman Hesham 113562
  • 9. 9 1- How often do u eat from GREENBAR ? How often do you eat at GreeBar ? Never 2% Occasionally 28% 1-3 times 49% 3-5 times 21% From the chart we can easily tell that most people in the university have tried GREENBAR salads, a great proportion of these people are regular customers. 2- Do you find any better replacement to GREENBAR ? Why is it better ? Abdulrahman Hesham 113562
  • 10. 10 Most answers where “No” but a great proportions suggested that there is another place in the university that offers a salad bar just as good as GREENBAR. Some also mentioned Beanos’s salads as being an alternative sometimes. 3- What would you add to our bar ? When asked this question a lot of different answers were given, for example, Salami, brookli, more types of cheese, Russian salad, crackers, coleslaw, sushi, fruits, nuggets, but however the most common answer was to add more variety of sauces and salad dressing and to improve the existing ones. 4- Do you have any suggestions that can make you enjoy GREENBAR more ? Answers to this question were also a bit similar and focused on mainly two things, the first one is the special offers and surprises that people see should be offered to customers. The second thing is that GREENBAR is always crowded with people and should be expanded or open another bar somewhere else in the university to avoid this and serve customers better and faster. Abdulrahman Hesham 113562