1. Mohamed Abd El Shafy
GIZA
01066670736
mohamed.abdelshafy@myself.com
Gender: Male
Marital Status: Single
Nationality: Egyptian
Military Service: Exempted
Objective
 More than 10 year experience as an HR Manager, compensation and benefit, Personnel
Director, Administration Manager, Recruitment, Specialist, Coordinator, Generalist,
BR Coordinator , office manager, Executive Office Manager, Assistant restaurant manager
 More than 20 year experience in Excel in resolving employer challenges with
innovative solutions, systems and process improvements proven to increase efficiency,
customer satisfaction and the bottom line. Offer advanced computer skills in MS Office
Suite and other applications/systems.
Experience
FROM : Jan 2015 -
Till Now
Deputy Recruitment Manager, Miller Construction (Between the company's branch in Riyadh
KSA and branch in the UK )
- Provide an exhaustive recruitment/HR service in KSA & candidates in the UK.
- Preparing regular recruitment status reports for Heads Unit
- Conducting assessments of suitable candidates
- Participate in Careers Days and other recruitment events
- Assist the Marketing team for developing Recruitment Marketing collaterals.
- Recommend cost effective methods for sourcing candidates.
- Maintain regular contact with Regional and Global recruitment network for sourcing and/or
sharing best practices
- Hold regular meetings with Heads Unit to obtain feedback on the recruitment process,
improvement to service levels and addressing new requirements.
- Prepare the recruitment budget and manage this on a quarterly basis for check and balance.
- Recommend improvements to the existing Recruitment process, if required.
- Reporting to the Human Resources about the gross monthly base salary: Tax
- Other benefits: travel tickets, accommodation, medical, resettlement, and furniture.
- Supported manager in performing management functions such as staffing, training and
expanding business plans.
- Investigated and resolved customer's issues and complaints regarding operational matters –
Handled all queries and client feedback in a professional manner.
- Communicated with the support team and implemented the organization’s operational
guidelines, standards and policies.
- Monitored and managed operational activities – Directed the branch/store/bank
- Documented and prepared reports on management.
- Reporting to : HR Manager
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2. Page 2
FROM: Nov 2014 -
TO: Jan 2015
Personnel Director, MOIS Company Riyadh KSA
- Organization of personnel files and updating
- Receive new applications for employment
- Advertising for jobs
- Organizing leave for employees
- Raise the functioning of the staff reports
- Raise the monthly report discipline workers branch.
- Announcement the company's need to staff, and follow up the work of the company's
commercials until issuance.
- Follow-up work publications, brochures and publications of the company, and greeting
cards and mailed.
- The needs of the company's staff members and employees, and are advertised in local and
foreign newspapers
- Follow-up job applications and presented to the Director-General to determine the validity
of the applicant for the job.
- Audit and review the rationale for hiring applicants.
- Editing employment contracts according to what is being done and guidance in accordance
with rules governing the work of the company after coordination with legal affairs.
- Check the advantages and rights according to new recruits of the contract between the
contractor and the company.
- Speech preparation to initiate an employee to work directly from the date of the work and
approved by the Director General.
Open a file for the new employee contains
contract, which was edited and approved between the company and the contractor.
A copy of the certification and educational qualifications and experience
Image of identity (conditions of the Saudis or the image of accommodation for non-
Saudis) card
Image directly from the decision of the employee to work
Image of the passport of the contractor + original passport in the case of a transfer of
custody of the company
Number 4 personal photos employee photos.
- Save and arrange all the officers and staff in all functional categories of files
- All employees enter data by computer.
- Preparation alphabetical index of names of all staff sections.
- Updated models required by the nature of the work in the personnel affairs after the
adoption of quality management.
- Preparation and printing of internal and external speeches own work, personnel and sent to
the concerned authorities after being approved by the Director General, and save them in a
file photo.
- Remember the image of the job description for all staff
- Procedure for requesting leave for all employees in accordance with the system
- Follow-up to the absence of staff and lifting it to the Director General
- Full of data and forms of social insurance for all the company's employees.
- Collapse procedure under the employee and release him under a custom form for that and
after its adoption by the Director General.
- Remember Photos circulars and instructions received from outside the company and
indexed in a dedicated and labeled files, as well as the case of the circulars and instructions
and internal decisions of the company's
- Follow-up work with Commentator comment on the issuance of visas and accommodation,
and everything related to transactions employees of the Department of Passports or
recruitment or Office Visits
- Follow-up to the payment of electricity, water and telephone bills

3. Page 3
- Follow-up to renew their subscription newspapers and magazines.
- Follow-up to the issuance of visas to work for the company with government agencies
- Follow-up letters and transactions that require the approval of the Chamber of Commerce
or State or embassies and consulates belonging to the company or the company's
employees.
- Follow-up to the renewal and termination of staff contracts.
- Follow-up to determine the dates of vacations to enjoy the end of each year for all
employees, and the duration of the dangers of accounting for employee holiday
entitlements can even filter.
- Follow up the booking process and the emphasis for staff travel to their country during the
holiday or the final out of the ticket receipt and delivered to the airline employee when
traveling.
- Follow-up action recruitment families to stay with them, or visit, and the completion of
their procedures with passports after their arrival in coordination with the pursuer
company.
- Procedure and follow-up version of visas to the families of staff in coordination with the
Commentator.
- Issuing sanctions resolutions in accordance with instructions Director General
- Preparation and follow-up letters to waive bail for those who are approved to waive his
sponsorship of the employees of the company, as well as those who have been approved to
ensure the transfer of an employee of the company to work with, and end all the necessary
statutory procedures.
- Preparation definition of who wants to get it from the staff and employees of the company
for submission To Whom It May Concern.
- Issuing decisions bonuses or salary adjustments based on the instructions issued by the
Director General.
- Follow-up segments of mobile phones (the company's) own the company employees for use
for the benefit of the work, and receive them at when you go out for their holiday, or
terminate the services of the company and present data ongoing basis.
From : June 2014
Consultant for 6
months
Employment Medical Director ( El Maaly Group Recruitment ),
- Establishing employment medical department of the company.
- Attract medical personnel to work in the Gulf States
- Selection and interviews with the work of doctors and clarify employment offers them
- Linking the company the Ministry of Health to attract people who want to travel abroad
- Reduce the financial cost to the owners of hospitals and medical centers in the Gulf States
to provide the largest number of doctors and help reduce costs at the doctor approval
- Ending the travel doctor as soon as procedures to approve the proposed his work
- Training managers sections on how to attract doctors to work
- Reporting to : CEO
From : January 2013
To: June 2014
Administration Manager . ( CIC Co., Cairo, )
 Payroll Management (using MYOB)
- Prepare fortnightly payroll, obtain approval and process to bank.
- Produce & issue pay slips.
- Maintain all payroll records.
- Process leave records & accruals.
- Prepare & Pay associated payroll payments eg Work cover
- Prepare yearly Payroll reconciliations
- Support all other employer payroll related requirements.

4. Page 4
 Office & Administrative Management Role
- Be accountable for and manage the staff delivering the following functions:-
- the reception & front of house functions e.g. first point of contact services
- the physical infrastructure for the operations e.g. premises, equipment and assets.
- the administrative function e.g. records management, inwards & outwards
- mail, purchasing, diary management.
 Support for Management & Operational Functions
- Work with the Executive Director and other staff to contribute to development of the
- Strategic Plan
- Work with the Executive Director and other staff to ensure systems and information
- collection can contribute to management reporting and reporting against Performance
indicators in the Strategic Plan.
- Work with the Executive Director and other staff on preparation of budgets and reviewing
progress against budget.
- Work with all staff to ensure efficiency and effectiveness and continuous
- improvement of all systems & services including preparation of procedures and
documentation as required.
- Work with the Executive Director on up to date policies and procedures.
- Responsible for security files, and insurance forms for each employee
- Remember nomination papers for the staff on the system Integrate attached to securities
of each employee annual assessment and a training and annual vacations
- Renew the contracts of staff by the legal periods and according to the needs work
- Coordination with financial management in the development of annual earnings for
employees plan
FROM: May 2012
TO: January 2013
Executive Office Manager & Personnel Integrated Diagnostics Holding - IDH, The Abraaj
Group,
- Draft and edit executive-level presentations, memorandums, and correspondence.
- Arrange business travel and complete lengthy expense reports for international and
domestic trips.
- Manage multiple administrative projects simultaneously, and monitor progress to ensure
deadlines are met.
- Answer all incoming calls, routing each one to the correct staff member and recording
- detailed messages when required.
- Provide support to other secretaries and paralegals.
- Drafted and edited business correspondence for professional offices that included attorneys,
marketing firms, CPA firms, small startup businesses, and a recruiting agency.
- Greeted clients upon arrival and notified appropriate staff.
- Sorted incoming mail, and managed all outgoing mail and packages.
- Conducted Internet research and developed requested reports using Word and Excel.
- Completed typing assignments with accuracy and speed.
FROM: JUN 2007
TO: May 2012
Office Manager of Chairman & CEO & Personnel Alborg Laboratories Co., Cairo, Egypt
- Provided continuous, high quality support to President/CEO. Coordinated schedule,
appointments and travel arrangements; managed expense account and recovery.
- Proofed and edited speeches, reports and press releases; screened calls and communicated
directives to Board members and company shareholders.
- Managed President's securities portfolio and prepared regulatory filings as needed. Acted as
liaison to stockbrokers, accountants and legal counsel.
- Organized annual shareholder meetings, including site selection, catering and preparation of
appropriate materials.

5. Page 5
- Planned two major relocations: Assisted in site selection, worked with architect on interior
design, and oversaw equipment/furniture/telecommunications setup without interruption
in operations.
- Coordinated work flow among five consultants and supervised three support staff.
Prioritized and delegated tasks, provided motivation and direction to create a positive work
environment and ensured accurate, on-time completion.
- Tracked office expenses and created monthly reports for senior executive. Prepared
invoices, Accounts Receivable/Payable and banking.
- Mediated conflicts among employees and between staff and management, utilizing
diplomacy and humor to resolve issues.
- Responded to client needs and provided additional support where necessary.
FROM: JUN 2003
TO: April 2007
Training Center Coordinator & Recruitment Alborg Laboratories Co., Cairo, Egypt
- Coordinates internal speakers from various departments to speak to new participants of
Sales Training
- Send most recent slide deck to incoming speakers to see if changes need to be made
- Send email to all speakers requesting the new presentation with if any changes and save to
drive
- Send E-learning Specialist all the presentations for each speaker for the class to get loaded
on the training center kiosk
- Gather input from each speaker on training room set up for instruction
- Ensures that all sessions have full logistical support through the Curriculum Design team and
the training center.
- Send out welcome letter and home study agenda to new participants, their District Business
Managers, Regional Field Trainers and Assistant Directors 1 week prior to home study
- Set up Web-Ex sessions with the E-Learning Specialist
- E-mail new trainees the Web-Ex meeting invite with dial in number for audio and the web
link the Friday before home study begins
- Schedule internal and external presenters for Regional Field Force Training sessions
- Ensures all materials are pro-actively managed and available prior to every training session
- Gather statistical information for PowerPoint presentation for Senior Director
- Supports Assistant Director of Sales Training and Senior Manager of Sales Training
- Arranges business travel and hotel accommodations
- Responsible for generating and maintaining travel expense reports
- Schedules team meetings and prepares agendas and meeting minutes
FROM: March 1999
TO: JUN 2003
Assistant restaurant manager ( McDonald's )
- Business services restaurant provide food and drink and submit it to the pioneers of the
restaurant,
- Monitor the activities of employees to ensure a good run restaurant and profitable basis.
- Supervision of workers in food and cooking tasks halls
- directly responsible for all operations (cleanliness, quality and service) in order to achieve an
optimal level of performance and quality
- Responsible for achieving the goals and plan the company set for it (Sales - Costs – guest
satisfaction - quality of products).
- Responsible for the application of regulations, policies and systems of internal and external
company.
- Responsible for the management of all the restaurant workers and raising the level of
productivity to the maximum.
- Responsible for training and follow-up training for all employees (new - old) according to
plan of management training.
- responsible for the availability of raw materials all the necessary operational processes in
quantities commensurate with the size and nature of the work

6. Page 6
- Responsible for the availability of health and professional standard conditions for workers
and raw materials and processing and preparation places and places of service for guests
external or internal.
- responsible for the availability of all the necessary raw materials for the operation of the
restaurant reduction optimized for each.
- The implementation of the restaurant own marketing programs and specific marketing and
administration work reports the results.
- Responsible for the application of the requirements of health systems and safety and
security in the restaurant and the presence of all the right predicates assessed the company
function on the application for submission to the official authorities in the event of their
visit to the restaurant and be directly responsible to the Administration for breach of any of
them.
- responsible for providing all the ways the smooth operation of the restaurant staff until they
are getting the required amount of productivity.
- responsible for the supply and secure the company's revenues and follow-up safety deposit
in terms of security, starting from the branch and even the deposit of the bank
Education
2003 Bachelor of social service , Cairo University
- Section: social work & public relation
FROM: 8-2006
TO: 4 – 2007
Executive Secretary Professional Diploma, HPA - Highly Professional Advisors
- Audience:
- This Diploma is for secretaries, personal assistants, and office managers who wish to
improve their skills, work more efficiently, and support their career development.
FROM: 2007
TO: 2008
HR. (Human Resource) American University in Cairo’s material
- HR Planning .
- Selection .
- Organization Structure .
- Training & Development .
- Setting a suitable compensation system (Compensation & Benefits ).
- Recruiting and selecting function.
- Performance Management .
- Labor relations & social insurance function.
- Employees Relation .
- Training and developing function.
- Organizational behavior controlling function.
FROM: 2008
TO: 2009
HRM│ Human Resources Management MBA Academy
- Define organizational core competency and how organization monitors them.
- Identify the role and the key functions of human resources?
- Explain how you would go about validating a test.
- List the main types of selection interviews & Know the role of personnel administration
- Explain and illustrate each guideline for being a more effective interviewer.
- Explain what job analysis is, what it means and how it is done in practice
- Explain and write job description & specifications. .
- Explain the importance of job analysis, descriptions & specifications.

7. Page 7
FROM: 2009
TO: 2010
PR. (public relation) Armed forces
Courses in hotel management and art reception and hospitality and respect for
deadlines and restraint & Courses in the implementation and communication
Training public relations Officer & public opinion polls.
FROM: 2009
TO: 2011
Self-Study: MBA (Master’s in Business Administration) American University in Cairo’s
material
 Concentration: Operations Management (GPA: 4.0 / 4.0).
- Expert planning, scheduling, and management skills in various information systems and
technologies.
- Successful background in project/program management, business development, and
quality assurance.
- Strong leader adept at motivating teams to surpass business goals and client expectations.
- In-depth knowledge of diverse business areas, including production, inventory, and
marketing.
- Exceptional communication, interpersonal, organizational, and presentation skills.
FROM: 3/2011
TO: 8/2011
Strategic planning HPA - Highly Professional Advisors’ material
- Vision
- Mission
- Objectives
- Goals.
FROM: 9/2011
TO: 5/2012
Course tourism and airline reservations, hotels HPA - Highly Professional Advisors’
- Skills organizing trips internal and external & booking conferences and concerts & Skills for
hotel reservations and how to deal with hotels and choose the best deals and prices
- Skills Foundation to benefit from the introduction of this service to their employees and
revenue of the institution & Skills choose the best airlines in terms of price
Key Skills and Competences:
IT, Windows, MS Office, SPSS, Visual Basic for Applications, VB, FORTRAN programming, MS Project.
Typing Skills, Effective Business Communication, Team Player, Time Management Skills Team Management,
managerial abilities :
- Confident with IT and the basic office software packages (Word, Excel, Power Point etc.).
- Comprehensive knowledge of equality and diversity issues.
- Excellent administration skills.
- Answering and resolving queries accurately, in a courteous and confident manner.
- Setting up new and effective systems and processes & Handling staff recruitment and appraisals.
- Dealing professionally with all correspondence, complaints and queries.
Other Info :
- Certificate of engineering experts and quality (EQE) training course and passing the concepts of quality and
efficiency in accordance with the requirements of interna onal standards (ISO 15189).
- Experience in the field of customer service in the company Al Borg Laboratories in coordination with the
company Raya for customer service and function as follows :
 Follow all customer complaints and speed of response.
 The work of a special file a complaint with all quality control and delivery of a copy of it for review.
 Knowledge of deficiencies in both customer service staff.
 Employee training on how to respond and gain customer service skills, which aims to live up the institution.
 Processing Statistics Quarterly, which Tim presented to the Board of Directors, which is for customer service
 Is available with the certificate of ISO concerning training in the laboratory