Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Excusive managing director
1. Mohamed Abdelfattah CHIEF INFORMATION OFFICER(CIO) Egypt. Cairo
002-01222475782 Cell
mohamedabdelfattahm@gmail.com
1
Excusive managing director
Self-motivated leader and results-driven in company operations, all aspects of Management
and information technology, with high Level of business background and manufacturing
process.
Responsible for achieving Company objectives in terms of Market share and profitability.
P/Ls, and product launches, budgets, policies, business analyst, risk assessment, auditing,
cross-functional operations, and domestic, global, and tactical planning.
Over 17 years of leadership management experience with ERP, with a consistent track record
of driving increased levels of productivity, profits and internal/external customer satisfaction.
Recognized as a Change Agent designing and implementing technical solutions that reduce
TCO and deliver a strong ROI.
Seeking : CEO , CIO , General Manager
Core Competencies
ERP Management Change management Manage industrial companies
Data/Internet security Project management Budget & Cost Management
Software programming Business processes auditing Financial systems
Virtualization & Infrastructure Management Supply chain management Process Improvements & Best Practices
Structured Methodologies Change & Risk Management Sales-order processing
Disaster recovery planning Buying/purchasing Strategic and Business Planning
SAP Solution Design Architecture
Education
Bachelor of Engineering – Mechanical Engineering -1986
M.B.A 1999 From "Management development center for business sector"
Date of Birth 22 October 1963
PROFESSIONAL EXPERIENCE
Vice PresidentInformationTechnology
Fresh group Egypt, Cairo
7/2011 – PRESENT
Homes appliances producer and trader, one of the major leaders in Electrical/Manufacturing in Egypt
Reporting to the President, recruited to manage Huge SAP implementation Projects, which include:
Reengineering Business scenarios, data cleansing, change management, and SAP program management.
The project was ERP and HCM.
Preparing staff to be capable to manage the business after implementation, and training all end users to work with
system. After implementing the Best practice related to Multi industry Sectors.
Managing End users, hosting servers and infrastructure related to keep all users across Egypt in Georgia to
communicate with the servers.
Fresh has a very booming rated extra than 4000K LE yearly .with more than 10 companies.
Selecting the most suitable strategies for MRP was challenge a Local Sales, export sales and data structure is very
variable to meet the market needs and internal supply chain activities.
Provide technological guidance within an organization.
Supervise information system and communications network.
Develop and implement a customer service platform to serve the organization in every aspect.
Design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access.
Consult with administration, department managers, and manufacturing representatives to exchange information,
present new approaches, and to discuss equipment/system changes.
Participate in vendor contract negotiations for all new computer equipment and software purchased for the corporation.
Create a cost-benefit analysis as well as supporting a detailed definition of data requirements and departmental
workflows.
Oversee Internet and computer operations.
Manages the day-to-day operations of the information technology department including directing staff, who support
administrative computing, networking, user services, telecommunications and other information technology functions.
Assess and anticipate technology projects and recommend appropriate action and resources.
Establish and direct the strategic and tactical goals, policies, and procedures for the information technology department.
2. Mohamed Abdelfattah CHIEF INFORMATION OFFICER(CIO) Egypt. Cairo
002-01222475782 Cell
mohamedabdelfattahm@gmail.com
2
Propose hardware/software solutions to accomplish the company's business objectives.
Identify user needs and resolve problems
General Manager
El Suze Technology For Feeding Industries Egypt , El Suze
7/2010 – 7/2011
Components producer and trader , one of the Key Companies in home appliances components provider in Egypt
Reporting to the President, recruited to manage the activities of establishing the production lines , preparing staff ,
establishing processes to maintain, costing, production, maintenance and infrastructure
Customer satisfaction was one of the challenges as we have to get the required quality by minimal cost, and accurate
delivery schedule.
The main activities was
Budgeting And Profitability Analysis of the company activities.
Monitor production lines productivity and defects ratios on daily bases.
Monitor Maintenance Plans for all equipments, buildings and facilities.
Coaching and Management of Team Activities to achieve group targets.
General Manager
Mass Foods Egypt , 6 October City
7/2009 – 7/2010
Foods and beverage industry
Mass foods consists of two factories , with many variety of Products , many production lines, so challenge was establishing a
powerful planning department to maintain the customers need in time.
Also, sequence of producing products has some limitations to be sure the quality of products.
Controlling the logistic and financial activities got a very high impact of profitability
Maintaining sales plan and production plan on weekly basis reduced the breakdown times.
Monitoring the defect ratios on daily basis to enhance it and solve all the related problems has a good impact to reduce cost
Classified customers to categories and maintain a specific policy with each segment has a good impact to increase the
market share.
Group IT Director and SAP Strategy Management
Toshiba Elaraby Group Egypt , Cairo
2003 - -7/2009
Homes appliances producer and trader , one of the major leaders in home appliances in Egypt
Toshiba Elaraby Group Has 16,000 employers and To be one of the world's major international companies and to be listed in the
Fortune Global 500.
The information technology director is responsible for the overall planning, organizing, and execution of all IT functions at
the location. This includes directing all IT operations to meet customer requirements as well as the support and
maintenance of existing applications and development of new technical solutions.
Manage and grow an efficient and cost effective IT department who is focused on a stable and advanced IT
environment.
Analyze complex business needs presented by the user community and/or clients and recommends technical IT
solutions.
Manage and administrate all operating systems and corresponding/associated software as well as plan for system
growth including network capability.
Work with the Engineering Dept. to forecast, and plan future IT solutions to meet the needs of new products and
technology.
Manage communications and connection solutions, including LAN, WAN, VOIP, and Internet applications.
Manage and ensure the integrity of host computers, multiple databases and data transfer.
Work with IT staff to design, deploy and maintain firewalls, routers, switches, and other network vices.
3. Mohamed Abdelfattah CHIEF INFORMATION OFFICER(CIO) Egypt. Cairo
002-01222475782 Cell
mohamedabdelfattahm@gmail.com
3
Strong technical knowledge of all aspects of Azure and cloud technology and the ability to plan future cloud expansion
Direct, recommend, schedule, and perform software improvements, upgrades, and/or purchases.
Design and implement disaster recovery plans for operating systems, databases, networks, servers, and software
applications. Regularly test these plans to ensure they are working as designed.
Develop relationships with vendors, outsourcers, and contractors to secure system products and services.
Ensure that staff consistently reports to end users status of upgrades, changes, and known problems
Assist accounting with asset management.
Ensure all IT procedures and policies written are adhered to according to applicable regulations, Risk Management.
Ensure that network and security audits are performed, patches installed and any issues are resolved
Ensure that daily system backups are performed and results verified
Monitor and test server software performance and provide statistics and reports.
Initiates and implements improvements in all areas of IT responsibilities, including monitoring trends and mitigating
same
Oversees the administration and maintenance of the company's infrastructure, and directs IT staff when necessary
the implementation of SAP system respect to:
Client Project Manager
Define and propose project scope
Finalize and manage the project plan
Define and propose strategies and procedures for efficient implementation
Manage the project milestones and schedules Communicate progress and status
Communicate progress and status
Develop and maintain the rollout schedule
Escalate strategic issues to Steering Committee for resolution
Develop and define an SAP Strategy Management go-live strategy
Conduct weekly team meetings
Prepare and attend the Steering Committee meetings
Develop and enhance Business process in logistic ,financial and management areas
SAP - Project Planning, Procurement and implementation.
Business Administrator
Represents a department or company-wide oversight on KPIs/metrics & objectives
Tasks include :
Leads the unit’s strategy planning process, defines objectives, KPIs, and the operational reviews; thru this effort,
defines solution requirements for SAP Strategy Management
Identifies/gathers data for KPIs/metrics, defines update frequency & process, and requirements for pre-defined reports
or dashboards
SAP Strategy Management Project Lead
Propose a project plan and milestones
Provide product and implementation expertise
Support ongoing project assessment and direction
Define and propose an escalation procedure
Propose and provide SAP Strategy Management system requirements and landscape
Initiate customer SAP Strategy Management roll-out plan
Finalize and maintain SAP Strategy Management roles and responsibilities
Provide guidance and oversee the project implementation
Foresee and pro-act any SAP Strategy Management issues
Troubleshoot SAP Strategy Management issues
Manage the development and implementation of the guidelines, policies, procedures and standards
Direct and oversee the help desk support after SAP implementation and ensuring end user problems are resolved on a
4. Mohamed Abdelfattah CHIEF INFORMATION OFFICER(CIO) Egypt. Cairo
002-01222475782 Cell
mohamedabdelfattahm@gmail.com
4
timely and accurate basis.
Design security architectures and monitor their implementation to ensure high degree of protection against accidental
or unauthorized users.
Oversee the creation of data backup and recovery plans
Review and reestablish inventory system in Elaraby Group.
Involved in all tasks, activities, organization, and communication according to ASAP methodology for the management
of a project throughout its entire life cycle.
Coordinating in accomplishing the deliverables as per project plan in each phase of the project.
Monitoring progress of and providing support for implementation efforts on a daily basis
Involved in developing and managing project scope, budget, and schedules in accordance with approved plans
Coordinate and Conduct formal reviews at the completion of each phase
Co-ordination with the Team members for resolving integration or escalated issues.
Involved in Preparing Go-Live Cut-off Strategy and present the same to the client.
Set-up the entire infrastructure required for implementation. Studied the business requirements and agreed on the
scope of implementation, based on ASAP methodology.
Prepared the Integration Test, test plans, along with core team, results were documented & analyzed.
Study and developed the required specifications and upload programs along with technical team for master data
(Functional location, Equipment master, BOM, Measuring points). Various Functional Locations, Equipment Master with
Class & Characteristics, Measuring points had been uploaded.
SAP Strategy Management Consultant
Provide SAP Strategy Management product and implementation expertise
Provide guidance to Business Administrator
Work closely together with System Administrator
Foresee and pro-act any SAP Strategy Management topic
Troubleshoot any SAP Strategy Management issues
Escalate any urgent or conflict issues to Project Management
Knowledge transfer
Provide documentation
NotableAccomplishments:
Appreciation letter from Intelligroup Asia Pvt. Ltd., Hyderabad for Outstanding Contribution to the SAP implementation
project in Elaraby Group. August 2005
INFORMATIONTECHNOLOGYDirector
Abuelenain Group Egypt , Cairo
2002 -2003
Garments Production Company
Recruited to implement and maintain garment software for the factories and end point sales
Product Manager
Alpha Software Co. Egypt , Cairo
2000 – 2001
Software House
System analyst, implementing alpha production and planning, support marketing, training sales representatives, holding
seminars
Enhance Alpha System Features especially in production & planning area and costing area.
Re design product planning system views to fit with the new features.
Enhance alpha implementation methodology to minimize implementation
5. Mohamed Abdelfattah CHIEF INFORMATION OFFICER(CIO) Egypt. Cairo
002-01222475782 Cell
mohamedabdelfattahm@gmail.com
5
Group IT manager
Olympic Group Egypt , Cairo
1993 -2000
Homes appliances producer and trader , one of the major leaders in home appliances in Egypt
Implement Fourth shift (ERP Solution) in water heater Boilers Company.
Monitor planning activities during and after implementation.
Reorganize Ideal co., Olympic co after merge.
R&D Engineer
Olympic Group
Create and maintain all the material and products specifications according to quality standards.
Create and maintain the BOM and Routers to products (water heater , furnace , Cookers ,Oil Radiators and heaters)
Solve Production Problems and change production process to maintain component and prod uct specifications.
Notable Accomplishments:
Certificate Of Appreciation For the best Innovation And Development in may 1997
Appreciation as "the best company in implementation 1996" in Olympic group
Certificate of Appreciation for Outstanding Contribution to the "Business Development Committee" January 1999
Production Manager
Military Factory 909 Egypt , Cairo
1990 – 1993
Production Engineer
Military Factory 45 Egypt , Cairo
1988 – 1990
Skills & Certificates
Implementing And Planning Quality System
Quality System Documentation
Assessors/Lead Assessors Of Quality Systems
Advanced Visual Basic
Organizational Change
System Administration For Microsoft SQL Server 7.0
Reference Persons
Name Company Post Mobile Email
Abdelfattah Salam Olympic Group Chairman 00202-01222118945
Ahmed Khairy Olympic Group Executive Manager 00202-01222127836
Mohamed Mohsen Universal Group Factory Manager 00202-01008811444
Salah Elaraby Elaraby Group Chairman 00202-01001377711 salah-elaraby@elarabygroup.com
Mohamed Elbrady Elaraby Group CEO 00202-01222380279 mohamed-elaraby@elarabygroup.com
Ahemd abdelsattar Raya Group CEO 00202-01223170227