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embracing
mobile
experiences
in your
business
              @jerrylieveld
              @mobtzu
                              mobile apps for brands
see the movie on youtube http://bit.ly/hqJGNV
confidential
we create, produce and promote
 APPS & GAMES for BRANDS
that are useful, easy to use, desirable,
   consistent, have a purpose and are playful


confidential            4
on iphone, ipad, google android,
    Vital
           blackberry
mob
  mobile apps for brands
there are over


     10.900.000.000
                apps downloaded until jan 2011
 *Source: IDC
 Jan’11
confidential                   7
77.000.000.000
                apps downloaded in 2014
 *Source: IDC
 2011
confidential                8
mobile entertainment market grows 15% to


    38.000.000.000
                             dollars in 2011

 *Source: Juniper Research
 March’11
confidential                         9
31% android, 30% rim, 20% ios



                    71%
              of apps is downloaded on ios


confidential                 10
86%
                      mobile users use their device while watching TV


 Source: Nielsen (june 2011)
 N=8.394 US 13-64 yr
confidential                                  11
69%
                                               use their device while shopping


 Source: Compete quarterly smartphone report, Jan 2010
confidential                                                   12
1.context
mobile        2.social
              3.geolocation
              4.remote control
              5.helps you remember things
              6.part of an ecosystem
              7.user experience


confidential      13
user          1.presentation - visual design

experience
              2.tasks - how it works
              3.infrastructure - technology



confidential       14
context
confidential      15
context       1.variable environment
              2.constant partial attention
              3.interruptions / distractions




confidential       16
context       1.on the go
              2.lean back




confidential      17
context       1.limited text input
              2.multitasking can be challenging
              3.it’s easy to get lost




confidential       18
1.business sense
                   2.user benefits
native & web       3.target audience
                   4.information



confidential   19
design        1.design for mobile first
              2.context aware
              3.useful, usable, desirable
              4.delight, playful



confidential       20
mobtzu strategic mobile framework
   Why is it needed:
  - strategic focus: drive activities that benefit your portfolio/brand
  - consumer driven: align activities with consumer insights - relevance
  - decision support: a consistent approach to selecting opportunities
  - ongoing improvement: measurement of all initiatives to drive learning
    and future improvement
  - it’s new territory: apps and mobile landscape is taking off - a plan is needed!




confidential                                21
mobile process                                     Why is does mobile matter for your business?
                                                                                                            Brand objectives?
                                                                         Business                           Business constraints (time/budget)
                                                                                                            Where should we focus?
                                                                         objectives                         Exceeding service / Entertainment

                                  How did they do?                                                          What are people doing with their apps and devices?
                    What can we learn for next time?     Evaluation                     Insights            What needs and wants do they have?
                         When to plan for an update                                                         When can we be relevant?




                                How are we doing?
                                How visible are we?    Launch                               Concept         Where can your apps align with these needs?
                                                                                            Opportunities   Which insights present the best opportunities?
                              How are we reviewed?



             When can these concepts be executed?
         What platforms and how delivered to market?
                                     Which markets?              Planning         Concept                   How do we achieve the best user experience while
                         How will they be measured?                                                         aligning with business objectives and insights?
                                                                Production         Design                   how do we bring delight and be playful
                         How will they be promoted?




confidential                                                                  22
1. focus on needs of the user

embrace       2. understand the medium
              3. embrace rapid change
              4. who owns mobile in your
                organisation
              5. identify the stakeholders
              6. technology can guide
              7. be playful



confidential       23
be playful
confidential       24
thank
       you

                           jerry lieveld
                founder & md @mobtzu

                  jerry.lieveld@mobtzu.com
find us on twitter: @jerrylieveld / @mobtzu
                linkedin.com/in/jerrylieveld
                           www.mobtzu.com
                                               mobile apps for brands

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Mobile Convention Amsterdam - mobtzu - Jerry Lieveld

  • 1. embracing mobile experiences in your business @jerrylieveld @mobtzu mobile apps for brands
  • 2. see the movie on youtube http://bit.ly/hqJGNV confidential
  • 3. we create, produce and promote APPS & GAMES for BRANDS
  • 4. that are useful, easy to use, desirable, consistent, have a purpose and are playful confidential 4
  • 5. on iphone, ipad, google android, Vital blackberry
  • 6. mob mobile apps for brands
  • 7. there are over 10.900.000.000 apps downloaded until jan 2011 *Source: IDC Jan’11 confidential 7
  • 8. 77.000.000.000 apps downloaded in 2014 *Source: IDC 2011 confidential 8
  • 9. mobile entertainment market grows 15% to 38.000.000.000 dollars in 2011 *Source: Juniper Research March’11 confidential 9
  • 10. 31% android, 30% rim, 20% ios 71% of apps is downloaded on ios confidential 10
  • 11. 86% mobile users use their device while watching TV Source: Nielsen (june 2011) N=8.394 US 13-64 yr confidential 11
  • 12. 69% use their device while shopping Source: Compete quarterly smartphone report, Jan 2010 confidential 12
  • 13. 1.context mobile 2.social 3.geolocation 4.remote control 5.helps you remember things 6.part of an ecosystem 7.user experience confidential 13
  • 14. user 1.presentation - visual design experience 2.tasks - how it works 3.infrastructure - technology confidential 14
  • 16. context 1.variable environment 2.constant partial attention 3.interruptions / distractions confidential 16
  • 17. context 1.on the go 2.lean back confidential 17
  • 18. context 1.limited text input 2.multitasking can be challenging 3.it’s easy to get lost confidential 18
  • 19. 1.business sense 2.user benefits native & web 3.target audience 4.information confidential 19
  • 20. design 1.design for mobile first 2.context aware 3.useful, usable, desirable 4.delight, playful confidential 20
  • 21. mobtzu strategic mobile framework Why is it needed: - strategic focus: drive activities that benefit your portfolio/brand - consumer driven: align activities with consumer insights - relevance - decision support: a consistent approach to selecting opportunities - ongoing improvement: measurement of all initiatives to drive learning and future improvement - it’s new territory: apps and mobile landscape is taking off - a plan is needed! confidential 21
  • 22. mobile process Why is does mobile matter for your business? Brand objectives? Business Business constraints (time/budget) Where should we focus? objectives Exceeding service / Entertainment How did they do? What are people doing with their apps and devices? What can we learn for next time? Evaluation Insights What needs and wants do they have? When to plan for an update When can we be relevant? How are we doing? How visible are we? Launch Concept Where can your apps align with these needs? Opportunities Which insights present the best opportunities? How are we reviewed? When can these concepts be executed? What platforms and how delivered to market? Which markets? Planning Concept How do we achieve the best user experience while How will they be measured? aligning with business objectives and insights? Production Design how do we bring delight and be playful How will they be promoted? confidential 22
  • 23. 1. focus on needs of the user embrace 2. understand the medium 3. embrace rapid change 4. who owns mobile in your organisation 5. identify the stakeholders 6. technology can guide 7. be playful confidential 23
  • 25. thank you jerry lieveld founder & md @mobtzu jerry.lieveld@mobtzu.com find us on twitter: @jerrylieveld / @mobtzu linkedin.com/in/jerrylieveld www.mobtzu.com mobile apps for brands