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the global communications cloud



Bridging the gap between Telco and OTT
           Craig Marshall-Nicholls
           Senior Director, Product Marketing
speak
 see
         chat
 find
the global communications
         share
 play
            cloud
          learn
 work
What is OTT?
                                                      OTT e.g. WhatsApp
  traditional
                   Telco revenue
                                     Telco revenue




                                                                                       voice
                                    voice


                                                                                    messaging


                                 messaging
                                                                                        data

                                    data


•  Telephone number is your only identity
        •  Telephone number is one of many identities
•  Capability is baked into handsets
             •  Capabilities are downloaded or preloaded
•  Infrastructure provided by Telco
              •  Infrastructure from 3rd party via Internet
•  Vertically integrated service and billing
     •  Telco provides Internet access, "
                                                     communication service is over the top!
Confidential. Jibe Mobile Inc.
OTT impact on mobile operators

financial
                                    strategic




Ovum, November 2012!
•  2012 - $23bn lost SMS revenue globally
•  2016 - $54bn lost SMS revenue globally!

ARCchart, October 2012!                        You gotta be in !
•  OTT services will account for 8% of all
   voice traffic carried over mobile
                                                 it to win it!
   networks by 2016
“Be the best OTT” – a valid operator strategy?
It’s just there, it just works.!


      Voice!         •  Global, cross-operator initiative from GSMA
      SMS!           •  IP evolution of voice and SMS
      MMS!           •  Provided by your network operator, "
                        interoperable with other networks
Instant messaging!   •  Powered by telephone numbers
   Group chat!       •  Baked into handsets (like voice and SMS today)
   File sharing!     •  Can reach non-smartphones
 IP voice calling!   •  Also available to download
 IP video calling!
Location sharing!
        …!
Implementing these Telco services is hard and SLOW…


over-the-top
                          mobile networks




 •  Incumbent / mature (relatively)!   •    Challengers!
 •  Independent!                       •    Dependent on consensus!
 •  Agile!                             •    Dependent on standards!
 •  Flexible!                          •    Telco-grade requirement!
 •  Ubiquitous (via Internet)!         •    Need time to implement & interconnect!
…but operators have strengths that OTT players lack


over-the-top
                                    mobile networks




•     Questionable      •    Best effort only!   •    Have paying customers!
      business model!                            •    Trusted providers!
                                                 •    Quality of service!
There’s a winning combination to be made


over-the-top
                               mobile networks




 •  Incumbent / mature!                     •    Have paying customers!
 •  Independent!                            •    Trusted providers!
 •  Agile!                                  •    Quality of service!
 •  Flexible!
Bridging the gap #1 – put Telco-grade comms in any mobile app




                                                                        Healthcare & telemedicine!



                             Customer care !     Social & dating!
                             & advertising!

                                                                         Education!

   Metro PCS joyn client
   Mobile multiplayer gaming!




                                                             www.aprentica.com!
but…
                                   Germany!




                          Spain!
USA!




       Global footprint
       Nov 2012

                            …what developer is going to build services
                            that only work on a handful of networks?
Bridging the gap #2 – take Telco tech to the Internet

                        pure communications
 healthcare
                        education
 enterprise
 telemedicine
                        real-time gaming
    social & dating
                       1:1 chat
 group chat
    file share
   IP voice call
                       IP video call
 low-latency data
 instant challenge




                      the global communications cloud
pure communications
 healthcare
     education
 enterprise
 telemedicine
     real-time gaming
    social & dating
    1:1 chat
 group chat
    file share
   IP voice call
    IP video call
 low-latency data
 instant challenge




“The rate of innovation depends upon"
mind-to-mind latency and bandwidth”
Troed Sångberg, Sony Mobile Communications"
             about 1 hour ago
the global communications cloud




 www.jibemobile.com
  developer.jibemobile.com
  developer.vodafone.com
         @jibemobile

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[Mobile Future] Craig Marschall-Nicholls, Jibe Mobile

  • 1. the global communications cloud Bridging the gap between Telco and OTT Craig Marshall-Nicholls Senior Director, Product Marketing
  • 2. speak see chat find the global communications share play cloud learn work
  • 3. What is OTT? OTT e.g. WhatsApp traditional Telco revenue Telco revenue voice voice messaging messaging data data •  Telephone number is your only identity •  Telephone number is one of many identities •  Capability is baked into handsets •  Capabilities are downloaded or preloaded •  Infrastructure provided by Telco •  Infrastructure from 3rd party via Internet •  Vertically integrated service and billing •  Telco provides Internet access, " communication service is over the top! Confidential. Jibe Mobile Inc.
  • 4. OTT impact on mobile operators financial strategic Ovum, November 2012! •  2012 - $23bn lost SMS revenue globally •  2016 - $54bn lost SMS revenue globally! ARCchart, October 2012! You gotta be in ! •  OTT services will account for 8% of all voice traffic carried over mobile it to win it! networks by 2016
  • 5. “Be the best OTT” – a valid operator strategy?
  • 6. It’s just there, it just works.! Voice! •  Global, cross-operator initiative from GSMA SMS! •  IP evolution of voice and SMS MMS! •  Provided by your network operator, " interoperable with other networks Instant messaging! •  Powered by telephone numbers Group chat! •  Baked into handsets (like voice and SMS today) File sharing! •  Can reach non-smartphones IP voice calling! •  Also available to download IP video calling! Location sharing! …!
  • 7. Implementing these Telco services is hard and SLOW… over-the-top mobile networks •  Incumbent / mature (relatively)! •  Challengers! •  Independent! •  Dependent on consensus! •  Agile! •  Dependent on standards! •  Flexible! •  Telco-grade requirement! •  Ubiquitous (via Internet)! •  Need time to implement & interconnect!
  • 8. …but operators have strengths that OTT players lack over-the-top mobile networks •  Questionable •  Best effort only! •  Have paying customers! business model! •  Trusted providers! •  Quality of service!
  • 9. There’s a winning combination to be made over-the-top mobile networks •  Incumbent / mature! •  Have paying customers! •  Independent! •  Trusted providers! •  Agile! •  Quality of service! •  Flexible!
  • 10. Bridging the gap #1 – put Telco-grade comms in any mobile app Healthcare & telemedicine! Customer care ! Social & dating! & advertising! Education! Metro PCS joyn client Mobile multiplayer gaming! www.aprentica.com!
  • 11.
  • 12. but… Germany! Spain! USA! Global footprint Nov 2012 …what developer is going to build services that only work on a handful of networks?
  • 13. Bridging the gap #2 – take Telco tech to the Internet pure communications healthcare education enterprise telemedicine real-time gaming social & dating 1:1 chat group chat file share IP voice call IP video call low-latency data instant challenge the global communications cloud
  • 14. pure communications healthcare education enterprise telemedicine real-time gaming social & dating 1:1 chat group chat file share IP voice call IP video call low-latency data instant challenge “The rate of innovation depends upon" mind-to-mind latency and bandwidth” Troed Sångberg, Sony Mobile Communications" about 1 hour ago
  • 15. the global communications cloud www.jibemobile.com developer.jibemobile.com developer.vodafone.com @jibemobile