Understanding Discord NSFW Servers A Guide for Responsible Users.pdf
OneBill/ACS Lifeline Program
1. Billing Solution SaaS
For
American Connect Services LLC
dba ACS Wireless
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
3. OneBill – Core Packages
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
4. OneBill – Core Package
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
5. OneBill – Full Package
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
6. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
7. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
8. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
9. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
10. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
11. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
12. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
13. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
14. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
15. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
16. OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
17. TEST ENVIRONMENT
APPLICATION
DATA BASE
2+3 Servers
Virtual Machine
DATABASE
S
DBNODE2
Mediation+ Provisioning
DMZ BACK END
+Provisioning
Med App 2
Med App 1
Batch Proc
REPORT APP
Selfcare2
ADMIN
DBNODE2
FRONT END
Virtual Machine
App Server 2
App Server 1
Selfcare1
Web App1
Web App2
Virtual Machine Virtual Machine
STORAGE (PROD & REPORTING)
Med App 1 Med App 2 TEST ENVIRONMENT
WEB App1 WEB App2 ADMIN
App Server 1 App Server 2 REPORT APP
Selfcare 1 Selfcare 2 Batch+Provisioning
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
18. OneBill – Failover and Redundancy
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
21. Account Type
Credit
Limited Credit
Debit
Category
Residential or Commercial
Groups (user defined list): Maritime, Aviation, Defense, ISP, AA
Class
Node or Leaf <-> Parent or Child
Nodes: Company; Department; Branch; Office; Retail; Reseller
Leafs: Consumer; Subscriber; Employee
Billable
The top senior “Ancestor” is Billable
Descendants are optionally billable or non-billable
Split billing at account level and/or service level
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
22. Prepaid Solution
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
23. OneBill Prepaid Solution Highlights
Supports real-time AAA (Authentication, Authorization, Accounting)
using:
User ID/Password (two-stage dialing) or ANI (One-stage dialing)
Reverse rating for the total left balance
Using latest RFC standards: Diameter and Radius
Enables real-time account disabling
Balance Manager for MSCC (Multiple Services Credit Control)
Provides internal IVR and external IVR interface
Flexible Tariff Plans
Prepaid Cards Lots Management
Customer Care & Self Care Applications
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
24. System Prepaid Topology Overview
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
25. OneBill RTS and Balance Manager Highlights
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
26. AAA OneBill Real Time Server (Radius)
The OneBill Real-Time Server (RTS) is responsible for AAA real-time event
handling:
Authentication – identifies the subscriber at service initiation:
username/password, PIN, IMSI, MSISDN, CLIANI, MAC address, access
device IP address and/or trunk ID
Authorization –based on the type of service, dialed number and
origination of the call, the rating plan and the customer’s balance returns
the maximum allowed duration or volume of the call
or allocates a quota of volume MBsKBs traffic or minutes: seconds.
BandwidthThroughput setting; Idle time out, IP allocation, etc.
Re-authorize or quota replenishment
Accounting
Interim accounting and rating – credit reservation, creates partial UDRs,
split CDRs for crossing profiles Peak/Off peak rates, Days.
Final accounting and rating – balance update, once the call is
terminated the OneBill RTS rates the call, stores a final CDR in the
database and updates the customer’s balance instantaneously.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
27. Balance Management
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
28. Balance Management
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
29. MobeeVoice Application Server Solution
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
31. MobeeVoice Server Solution Highlights
Internal IVR function for playback of announcements, DTMF collection and
voice recording
External IVR interface based for large scale and highly scalable solutions
Java and web-based, allows service development on top of extensive Java
APIs using Java development tools
SCE for service setup, testing and customization
Web-based management tools support platform and service management
(customized per service)
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
32. Supported MobeeVoice Pre-paid Services
Interactive language selection
ANI-based authentication & Dialed number-based
authorization
Calling card number & password IVR collection and
authentication
Destination number collection and authorization
Money balance/time remaining announcements
Time expiration warning
Change password feature
Calling card recharge/money transfer feature
ANI Assignment to a calling card feature
Calling card service branding
New call without re-authentication using mid-call “##”
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
33. Prepaid call flow example (initial call setup)
OneBill MobeeVoice OneBill Billing & CC
Application Server System
External IVR
SDP
SIP Call Setup
Subscriber
OK
(INVITE) Database
SoftSwitch
PSTN
PSTN
Media GW Media GW
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
34. Prepaid call flow example (IVR, AAA phase)
External IVR Authenticate/
Authorize Request
Accept
Subscriber
Database
SoftSwitc
h
PSTN
PSTN
Media GW
Media GW
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
35. Prepaid call flow example (final call setup phase)
OneBill MobeeVoice OneBill Billing & CC
Application Server System
External IVR
Start Accounting
Start Timer
OK
SIP Call update
SIP Call Setup Subscriber
OK (INVITE)
(re-INVITE) Database
SoftSwitch
Prepaid call flow example (final call setup phase)
PSTN
PSTN Conversation
Media GW
Media GW
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
36. Prepaid call flow example (call cutoff phase)
OneBill MobeeVoice OneBill Billing
Application Server & CC System
External IVR
Stop Accounting
Timer Expired!
OK
CDR
SIP Disconnect Subscriber
OK
(BYE)
Database
SoftSwitch
Prepaid call flow example (call cutoff phase)
PSTN
PSTN
IP Network Media GW
Media GW
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
37. Provisioning
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
38. Provisioning Capabilities
Add/update/delete subscribers and services information, including
service features
Provisioning to various network elements
Define the order of provisioned network elements
Rollback of the provisioning; the relevant cases are identified by the
provisioning platform
Support scheduled provisioning commands
Support pre-defined profiles
Supported protocols: TCP/IP Socket, Serial (RS-232), CORBA, telnet,
SMPP, FTP, XML, SNMP, LDAP, X-25
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
39. Provisioning Flow
The CSR adds a
feature to an
Provisioning
account service Agents
Agent1
The request is
passed to the
Provisioning Server
Agent2 711 LES Switch
The Provisioning Workflow
Hands the request to the
various NEs and to the
OneBill DB Agent3
HLES POP
Feature
created (or failure)
Provisioning Server Clients
Operation
success/failure
indication
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
40. Currently Supported Provisioning Network Elements
• Softswitches: Nortel CS2000, Ericsson • Paging: Weblink host-to-host API
IPT, Cisco BTS, Veraz, IP Gallery, • Prepaid: Lightbridge, Comverse
MobeeVoice • SMS: Comverse, Sprint
• TDMA: Nortel MTX, Ericsson • OTA: ORGA, Smarttrust
• CDMA: Sprint M2M Gateway, Lucent • IN: Siemens Advantage IN
5ESS
• Wireline: Nortel DMS100, Teles • VMS: Comverse
• GSM: Nortel DMS, Siemens D900,
Ericsson, ZTE ZXG 10
• GSM-r: Siemens D900 (via Switch
Commander)
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
41. Business Processes
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
42. Challenges
Handle operation flows that involve several users and span over a
period of time
Automating processes according to the operator’s unique
business model
Time to market – adapting business processes to new conditions
and requirements rapidly
Customizing new or existing business processes independently
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
43. Business Processes – Logical Architecture
BP
Development
Provider 1
MINDBill OSS & BSS Systems
Address validation
WF Engine
Order Management
Credit score
Web CSR Trouble Ticket
Custom BP Fulfillment
Provider 2 Provisioning
DB Workforce Mng.
Technician Tickets
Business Processes – Logical Architecture
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
44. OneBill Business Processes
Order Management
Account Creation
Update Account and Contract
Trouble Ticket Management
Dispute Management
Provisioning
Scheduled Package Change
Debt Collection (overdue)
Payment Arrangement
Notification Letters
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
45. Trouble Ticket
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
46. Trouble Ticket – Configurable Navigation Between Steps
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
47. Debt Collection – Overview
The Debt Collection process is an automated business process that manages and
schedules a predefined set of collection actions for overdue customers.
The purpose is to improve revenue assurance and minimize revenue leakage.
Flexibility is achieved by using a business process engine. All the triggers and
collection actions are configurable.
It is possible to define several Debt Collection paths to comply with collection
needs of different customer categories, e.g, Residential, Corporate,
Government, etc.
Debt collection is applicable to both ‘Open’ and ‘Close’ invoice rules.
Only one single DC process may be active per account at a time even if several
overdue invoices exist.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
48. Debt collection flow
DC Triggering
process
Action 1:
Call
customer
Delay
Action 2:
Send Invoice
reminder
Interrupt Delay
Action 3:
Suspend
calls
Delay
Action 4:
Close acount
Delay
Collection
process
End of process
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
49. Debt Collection flow
Collection process triggering:
A daily process searches for all overdue invoices that passed the
grace period.
If the sum of a customer’s overdue invoices crosses a predefined
threshold, the DC process is initiated.
A Collection Path is started performing a predefined sequence of
collection actions.
Collection steps may be automatic or may require manual
approval/intervention through the DC GUI.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
50. Payment Arrangement (PA)
Payment Arrangement is an installment agreement between a customer and
the service provider.
The current debt is being split into a series of smaller monthly amounts, making
it easier for the customer to pay the debt
Only a single PA is allowed per account
PA can be started from account home page or from Debt Collection step
On agreement breach Debt Collection will resume from the same step
Interest rates and handling fee due to overdue amount are suspended while PA
is effective
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
51. Partner Management
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
52. Agents
Third-party entities that convince people to become customers and benefit from the
various services offered by a provider (or by various providers)
Agents receive a commission based on the revenue generated by the accounts they “bring
in”
One or more agents per account
Default Agent’s commission can be updated on account level to reflect the exact amount
received for the account
An agent can receive two types of commissions:
Based on a percentage of the calls placed by the subscriber;
Based on a fixed rate per call, per invoice, or per minute (minimum invoiced amount to be
commissioned can be defined)
The commission received by an agent can be calculated either according to one of the
rating types, or to any defined combination
Intermediate calculation – daily calculation for each agent for increased performance –
summary reports are created faster
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
54. OneBill Interconnect - Highlights
• End Of Month – Dispute & Reconciliation
• Managing Partners
• Mediation & Rating
• Aggregation
• BI & Reports Analysis
• Least Cost Routing
• G/L
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
55. End of Month – Dispute & Reconciliation
• Graphical tool for dispute & reconciliation
management
– Search and display system traffic (from own switches)
– View traffic details for each destination (number of calls, duration, charges)
– Possibility to export traffic to files (in order to be sent to the partner)
– Issue traffic declarations – configurable layouts per partner
– Display traffic reported by partner – can be manually inserted or imported
– Compare system and partner traffic
– Edit aggregated traffic according to compensation reports
– Close month (invoices can be generated)
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
56. Partner Management
• Partners
– Multiple types available: International, ISP, Local PSTN, Mobile Operator, International VoIP, etc.
– Postpaid model
• No limit for total debt
• Configure debt collection for overdue invoices
– Limited credit model
• Set limit on total debt (includes invoices open balance & non-invoiced usage)
• Configurable actions when limit is reached (notification letters, suspend service, etc.)
• Agreements
– May consist of one service or a list of services
– Services such as voice, dialup, data, fax, content, e-mail, and many others
– Rating and bundling of unlimited combinations of services
• OneBill Customer Care is used to manage partners and agreements
– Create, search, view and adjust partner details (contacts, phone ranges, etc.)
– Add and update agreements
– Review invoices, accept and review payments
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
57. Partner Management - Mediation
• Vast mediation experience interfacing with various
network elements
– Batch mode
• Variety of collection protocols: FTP, SFTP, local/network drives, etc.
• Process any CDR types: binary, text, ASN.1, etc.
– Online mode
• Standard protocols: RADIUS, Diameter, SIP, CAMEL, etc.
• Custom HTTP protocol (when network elements do not support standard
protocols)
• CDRs are guided to the correct partner agreement
and service
– Partners are defined based on: Trunks, Prefixes - Calling/called number ranges
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
58. Partner Management - Mediation
• Origination traffic (Partner to RRSat)
– CDRs are ignored for retail subscribers
– CDRs are duplicated for partner
• Termination traffic (RRSat to Partner)
– CDRs are charged for retail subscribers
– CDRs are duplicated for partner
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
59. Partner Management - Mediation – Example
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
60. Partner Management – Wholesale Rating
• Flexible and powerful rating engine
– Unlimited number of services rating schemes and billing plans
• Three main types of charges
– Setup (one-time) charges – charged once at service activation.
– Recurring (periodic) charges – charged every predefined period
– Traffic charges – wholesale and/or session, dropping rates (stepped/tiered)
• Wholesale rates examples
– Monthly traffic volume – Stepped / Tiered intervals
From 0 to 100000 min: 2$/minute
• Above 10000: 4$/minute
– Minimum traffic volume
• From 0 to 400000 min: 1000$ (FLAT)
• Above 400000 minute: 1$/min
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
61. Partner Management – Aggregation
• Large amounts of CDRs per single interconnect statement/invoice
– After rating, traffic is aggregated into daily and monthly buckets
– Traffic is aggregated per service and destination
– Aggregate number of calls, duration, amounts, etc.
– Buckets are updated automatically after recalculation of original traffic
• System performance is increased
– Reports are produced faster
– Quick drill down when disputes over differences arise
– Swiftly identify the source of divergences
– Invoices are produced faster
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
62. Partner Management – LCR (Least Cost Routing)
Focus on revenue assurance and increasing operators margins
The Least Cost Routing solution includes
Importing into the tariff definition each partners’ rates (A-Z)
Automatic LCR matrix creation - holds the best 3 rates for a destination
Marks CDRs with the LCR indicator priority according to the LCR matrix
Report that shows CDRs with non-optimal routing
Indicates that the network routing tables have not been updated accordingly and that a
corrective action is needed ASAP.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
63. Reports & BI
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
64. Reporting – Crystal reports & CMS
OneBill Reports are complementary to the OneBill billing platform
Crystal reports - Built-in reports (more than 30 reports)
Account list
Outstanding debts
A/R – Annual accounts receivable
Billing cycle
Adjustment summary
Agent commissions
Product Catalog
Crystal reports – User-defined / customized reports
CMS (Call Management System) for usage based reports
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
65. American Connect Services Structure
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
66. Logical Relationship of ACS Wireless OneBill Platform
A GSM
O
C
N
S
E
B
M
I
V
L SIP
N
L
O
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
67. Logical Relationship of ACS Wireless OneBill Platform
O LIFELINE
N
A E
C CSR B
S I
L CONSUMER
L
Wireless
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
68. Logical Relationship of ACS Wireless OneBill Platform
MVNO
P Provider 1 LF
O M R C
U
N V O
Provider 2 S
A E N V T
CSR B LIFELINE E I O
C
I D Provider 3 M
S G E
L R E R
L P R Provider 4 S
Wireless S
Lifeline Unified Billing
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
69. Logical Relationship of ACS Wireless OneBill Platform
N AT&T
L
E
P T I
A GSM W T-MOBILE F
O O E
R R
N T K OTHER L
E C I
B LIFELINE I N
I P E
SPRINT
L N
A E
L N C
T
VERIZON U
T CDMA W
S O S
R T
K OTHER
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
70. ACS Wireless “MobeeVoice” Products & Services
Devices Services
Unified
GSM/WiFi 3G/4G Billing
Lifeline Data SIM Lifeline
3G/LTE
GSM
• Lifeline • 3G Voice/Data MVNO
Device Hybrid SIM
• LTE
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
71. MobeeVoice Internet Call – Benefits to consumers
At hotspots
One device can be Affordable voice
Services available
Used for all Over WLAN in hotels
Communications needs. Cafes, stations, airports…
On-the-road
At home Access the enterprise
High speed data Systems, as well as
services available Surf the internet and
Over WLAN affordable Make & receive calls
and Improved voice coverage Over your 3G/4G Data plan.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
72. Overview of MobeeVoice VoIP functionality
• SIP Calls over WLAN (IEEE 802.b & IEEE • Supplementary services: Call hold, Call
802.11g) connectivity & 3GPP Standards Waiting, Call Barring, Call Transfer
Do Not Disturb, Call Conference
• Fully integrated SIP Client to smart device,
contacts, message, logs, speed dialing,
• New SIP Features:
email and voice dialing applications
• Compliant to IETF SIP VoIP standards • Ease of Use
• Codecs: NB-AMR, G711, G729ab, iLBC, G722 • Fast Hotspot and VoIP connection
from active idle
• SIP provisioning with wizard
• NAT/firewall transversal
• STUN/rport support to NAT
detection address binding
• Session Border Controller
support with Persist TCP/IP
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
73. American Connect Services
Unified Centralized Billing
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
74. OneBill Global Centralized Billing - SaaS
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
75. Global Unified Personal Communications
Data
Only
Device
OneBill
Global
Platform
Virtual 3rd Party
SIPNOC Billing
12/9/2012 Copyright 2012 - Mobee Communications Ltd,
76. MobeeVoice Logical Network
GRE/IPSec Tunnel
EUROPE ASIA
RE-EU RE-AS
GRE/IPSec Tunnel
GRE/IPSec Tunnel
N. AMERICA S. AMERICA
RE-NA
AFRICA GRE/IPSec Tunnel OCEANIA
RE-AF RE-OC
12/9/2012 Copyright 2012 - Mobee Communications Ltd,
77. MobeeVoice Logical Voice Flow for North America Continent
Provisioning
Server Pool RTS Pool
Voice
Http
Billing Mediation
For provisioning
Radius & Http
For Provisioning
RE-NA
SIP/UDP
UTRAN/GRPS CN SBC Pool Proxy Pool
E-UTRAN / EPC
Provision Flow
Local Carriers
user Voice Flow SIP Gateway
12/9/2012 Copyright 2012 - Mobee Communications Ltd,
79. Physical Node Network Deployment
The minimum components deployed in localized
regions to give subscriber enhanced number functionality
Copyright 2012 SIPNOC Node is deployed
This - Mobee Communications in USA
12/9/2012
Ltd,
81. Conclusions
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
82. American Connect Services - OneBill as a Global Solution for Providers:
OneBill as a SaaS mobile billing application is maintained and updated more frequently
than traditional software, in many cases on a weekly or monthly basis. This is enabled
by several factors:
The application is hosted centrally with global fail-safe features. New releases can be
put in place without requiring customers to physically install new software.
The OneBill application only has a single configuration, making development testing
faster.
The application vendor has access to all customer data, expediting design and
regression testing.
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd
83. For further details contact
Kevin Downs
American Connect Services LLC
dba ACE Wireless
kevin@americanconnectservices.com
Adonis Valamontes
NGN Data Services Corp
1.727.252.9699
tony@mobe-tel.com
OneBill - Designing the New Generation of Universal Mobile Billing AG Tech Holdings Ltd