1. Professional Summary
5700 Tapadera Trace Ln Apt 818, Austin, TX 78727 | H: (512) 785-6447 | firstname.lastname@example.org
Misty Gail Stewart is a seven-year veteran of the United States Marine Corps, with years of experience in customer
service and detailed data entry. Her varied background and educational achievements, combined with an outgoing,
positive, and service-oriented personality create an enthusiastic addition to a work team. Ms. Stewart's long term career
goals begin with employment in a customer service, education or health-related business with opportunities to
cross-train and grow within the organization.
Proficiency in all MS Office Suite applications
Outstanding organizational skills
Obsessed with memorable internal and external
Follows through with self-initiated and assigned
Adaptive team player
Energetic work attitude
Research and Data Compilation
01/2015 to Current
The Hisey Company
Developed highly empathetic client relationships and earned reputation for ensuring all orders were completed.
Cross-trained and provided back-up for other customer service representatives when needed.
Worked as a team member performing opening, closing, training, cleaning and call center duties.
Expressed appreciation and encouraged customers to remain loyal.
Managed quality communication, customer support and product knowledge for each client.
Worked under strict deadlines and responded to service requests and changing schedules.
Promptly responded to general inquiries from lead generators, salesmen, customers and ownership via mail,
e-mail and text messaging.
Maintained a positive and openly communicative relationship with customers and fellow employees.
Ensured accurate data entry for addresses across three different databases.
06/2014 to 07/2015
Responsible for opening and closing procedures, including cash and electronic reconciliation.
Provided Nutrition and Personal Fitness Training Counseling to gym patrons.
Maintained cleanliness and an orderly workspace.
Presented a pleasant, upbeat, and helpful demeanor.
Conducted and maintained inventory.
Managed Facebook, Yelp, and other social media outlets for Nature's Café and The Lighthouse.
08/2011 to 06/2014
Demonstrated mastery of various data entry tools for managing inventory for a muti-billion dollar company.
Performed vital data cleansing and data entry roles during the merger of Golfsmith and Golftown.
Provided training to other employees on RetailPro and Oracle PIM software.
Nominated fellow employees for awards.
2. Maintained a positive can-do attitude under duress and failures within the Information Technology department.
Maintained a professional demeanor during slower times by always staying on task, even if it meant creating a
Volunteered for cross-training in multiple departments.
08/2010 to 06/2011
Provided personal hygiene care, dressing/undressing, and toileting assistance to wheelchair-bound adults and
their 3-year-old child.
Assisted in preparation and administration of prescribed medication to the affected adults.
Performed meal-prep, house-cleaning, and heavy lifting up and down stairs as needed.
Assisted in physical therapy.
Maintained stability in the household, working overtime when other attendants terminated with inadequate notice.
Provided child care for a three year-old boy, assisting wheelchair-bound parents ADL's, supporting interaction
and bonding within the family.
Served as the primary means of labor and organization for the embarkation of 7000 pounds of household goods
during the family's move.
Assisted other wheelchair-bound adult friends with feeding, bathing, toileting, medication administration, and
transferring as requested.
11/2006 to 11/2009
Round Rock, TX
Neighbor Helpline, LLC
Communicated with TX DADS Case managers, daily.
Consistently met daily, weekly, monthly, and annual deadlines imposed by state agencies.
Maintained required filing systems.
Ensured the accuracy & synchronous updating of critical client information in multiple databases.
Obtained and protected sensitive and critical client information for EMS usage.
Effectively multi-tasked and prioritized in a fast-paced environment.
Assisted in maintaining 100% accuracy during annual audit procedures.
Opened and sorted mail.
Utilized fax, copier, scanner, multi-lined telephone, MS Outlook, Internet, and improvisational skills daily.
Voluntarily cross-trained for tech support, installation, servicing, and retrieval of Personal Emergency Response
Performed other administrative and personal duties as required (retrieving lunch, cleaning, office maintenance,
02/1999 to 03/2004Training/Administration/Logistics Clerk and Embassy Securiry
Active Duty, USMC Organized fund-raising events for the 1999 and 2000 Marine Corps Balls.
Organized fund-raising events for the 2003 Marine Corps Ball Performed and logged daily inventories.
Maintained and updated publications library for 40+ publications.
Produced reports for senior officers on a daily, weekly, monthly, and quarterly basis.
Accurately maintained logs and records of daily events.
Utilized MS Word, Excel, and Access on a daily basis.
Produced reports for senior officers.
Maintained chronological files and publications for inspection.
Managed funds for food and beverages for six Marines.
Provided armed security for the American Embassy.
Maintained a professional appearance and positive rapport with the local population in a foreign country
Designed spreadsheet to improve the effectiveness and efficiency of the accountability of over $6 million worth of
tools and equipment.
Maintained and updated publications library and supply inventory for EAF section of MWSS-372.
3. Education and Training
Fort Lauderdale, FL
Associate of Science: Medical Assistant
GPA: GPA: 3.5
GPA: 3.5 Inducted as a member of National Society of Collegiate Scholars based on academic performance.
Associate of Applied Science: Medical Office Management
Austin Business College
GPA: GPA: 3.9
Demonstrated exceptional skill in transcribing documents.
High School Diploma
Sheridan High School
Who's Who in American High Schools; National Honor Society; Volunteered for Mentoring and Tutoring Program.
administrative, child care, closing, Counseling, data entry, databases, fast, filing,maintains inventory, life skills
instruction, managing, meal-prep, medication administration, Mentoring, mail, MS Office Suite,MS Outlook, 2000, Office
Management, Oracle, organizational skills, bathing, Copier, physical therapy, publications,positive rapport, spreadsheet,
telephone, toileting, Tutoring
Owner, Texas Hill Country Real Estate Services
Resident Activity Director, Arkansas State Hospital
Director Shared Services, Golfsmith