My presentation at EBU Technolocy Assembly, 8th of june, SWR Stuttgart. The cultural mindset, emotional fitness and how we behave is the thing.

1. CULTURE IS THE KEY TO
TECHNOLOGY TRANSFORMATION
@mirettekangas #yle
Finnish Broadcasting Company
EBU Technical Assembly, Stuttgart, 8th of June 2017

2. @mirettekangas #yle 2017
• Agile internet development 8 years ago
• Lean-vision workshops since 2012
• Lean-Agile development and management model, agile budgeting and agile
portfolio-management to internet area 2014/2015
• At 2015 Lean-Agile management in several units
○ Media unit (radio channels, TV channels, Web as a “channel”, audience insight, data
and analytics, multiplatform planning, marketing, archives and library)
○ Operations unit (Production and Design, Technology and Development , ICT and
Production Technology, Broadcast and Transmission facility services)
• At 2016 -> scales to
○ Management at Creative content unit (Factual, Drama, Culture and Entertainment,
Children and Youth, Product development, Planning, Partnerships)
○ Content creation and editors e.g. Yle Learning -team
○ Company’s key strategic and multiplatform programme projects
• At 2017 -> scales to HR Development, Communication, Culture Strategy for Operations,
Yle Lab (programme innovations), multiplatform planning...
LEAN AND AGILE CULTURE AT YLE

3. @mirettekangas #yle 2017

4. @mirettekangas #yle 2017
• 500 employees actively participating (of 3000 employees)
• 20 %
• 4 directors teams, over 60 participants
• Number of teams working with Lean/Agile methods is
over 40
• We talk about the culture
AT THE MOMENT

5. MULTIPLATFORM PLANNING
Digital Tool for Media Directors Team
Transparency for others
Head of program planning
@mirettekangas #yle 2017
First demo after 8 weeks

6. COMPANY KEY PRODUCT STRATEGY INTO
PRACTICE
Directors of Media and Content and
their Unit managers @mirettekangas #yle 2017

7. DATADRIVEN AGILE CULTURE:
FEEDBACK-LOOPS
@mirettekangas #yle 2017

8. Do
Stu-
dy
Act
Plan
CHIEF OPERATING OFFICER
HAVING WEEKLYS WITH HIS
TEAM
● unit’s strategic development (kanban)
● daily (visual) management system,
metrics connected
@mirettekangas #yle

9. “Visual management helps communication and increases
shared understanding at my team. Don´t be afraid of doing
by experiments, just enjoy it.” - COO Janne Yli-Äyhö
@mirettekangas #yle 2017

10. LEADING BY EXAMPLE,
STRATEGY WITH THE PEOPLE AT OPERATIONS
Transparent and workshops together
@mirettekangas #yle 2017
Director of Operations (COO) and
Chief Strategy
Dev Officer
“Culture is
the new strategy.”

11. Creating and enabling environment for
continuous development and feedback-loops
Visual management and transparency
everywhere
New way of leardership, working together,
sharing together, face-to-face
Agile way of working creates strong
personnel commitment
LEADERSHIP BELONGS TO EVERYONE
@mirettekangas #yle 2017

12. @mirettekangas #yle 2017
SHOW CONTINUOUS PROGRESS
● We do everything to be as perfect as possible
(and same time we understand that is´s not
possible, but we try every day)
● More important is to learn and to be adaptive than
reach the goals.
● Just doing thing is not a value, learning from
doing is.
● Learning by small experiments.

13. TOOLS FOR LEADERSHIP
● Support self management
● Give autonomy
● Allow and support decision making
● Be there when “intrapreneurship”
person needs you
● Listen early adopters
● Share experiences to collegues
and networks
● Let other people shine
@mirettekangas #yle 2017

14. @mirettekangas #yle 2017
It’s important to
understand methods
technically but more
important is
the cultural mindset,
emotional fitness and
how we behave.

15. @mirettekangas #yle 2017
CULTURE IS THE NEW BLACK
• Culture that embrace experiments.
• People will perform better when motivated.
• Networks will replace organizations.
• Organization more like organism, living system and
network.
• Your value as a leader is measured by value given
at networks.
• Life is short, be positive and open minded.

16. @mirettekangas #yle 2017
EPILOGUE
It´s all about culture and people.

17. mirette.kangas@yle.fi
Twitter @mirettekangas
Linkedin, Slideshare Mirette Kangas
Skype Mirette Kangas
Flowdock Mirette Kangas
Slack @mirette.kangas
THANK YOU!

18. Kuva: Jukka Kolari Suomen Lean-yhdistys
● Founder of Yle Lean-Agile Accelerator
● Founder member of Yle Areena. Yle´s
video and audio live and on-demand
service, strong brand (like BBC
iPlayer) in Finland. Yle Areena was
launched 15th of June 2007.
● Previously leader of service design
and project management
● Company culture and process
development in creative industry, in
several digital media companies
● Background in digital media industry
e.g. Sanoma (leading media company
in Nordics), Nokia
● Master of Arts (Media Science),
University of Lapland
● MBA (Audiovisual Business Admin)
@mirettekangas
@mirettekangas #yle 2017