Microinteractions define the emotional impact of a product. - What do people expect from interactions? - Emotional impression as part of silent communication - Loops & Modes: triggers initiate feedback - Preventing user error - Interactions as imitations of intelligence

1. Calm technologies:
prototyping microinteractions
Mira Łużanowa, VirtusLab

2. Microinteractions starts in
physical world

3. Feedback
• Your coffee is ready
• Device out of water
• Need to empty the grounds container
• It’s going to explode! Run away!

4. Personalization

5. Structure of
microinteractions

7. Why we’re still talking about
this?

8. wariant II
Where is a mistake?

9. Trigger

11. Kinds of triggers
(from most discoverable to least)
• An object that is moving
• An object with an affordance and a label
• A label only
• invisible trigger
• An object alone
• An object with a labelmenu

12. Prioritize manual triggers
Microinteractions that most people do:
• most often - should be highly discoverable
• somewhat often - should be easily discoverable
• infrequently - should take some searching to find

13. Rules

14. What happens
when trigger is clicked?
• What sequence in which actions take place and the timing thereof?
• What data is being used and from where?
• What feedback is delivered and when?
• What mode the microinteraction is in?
• If the microinteraction repeats and how often?
• What happens when the microinteraction ends?

15. Use the data,
which you already have

16. DON’T START FROM ZERO

17. Feedback

18. Final feedback

19. Feedback for each step

20. Standard messages
• Something has happened
• You did something
• A process has started
• A process is ongoing
• A process has ended
• You can’t do that

21. Feedback is for humans

25. Stress user only
in case of emergency

26. Gods of feedback

27. Loops and long loops

30. Use data,
which you already have

31. …but not too much of
personal data.

33. Uncanny valley, robots

34. Uncanny valley, data
( an example of perception, not based on real data)

35. Why you still to care about small things
if your product
getting things done?

36. The digitization of everything
+
human expectations

37. Not fast enough

38. Takeaways

39. Keep the structure

40. Make feedback for humans

41. Emergency stress only

42. Don’t be creepy