1. CURRICULUM VITAE
PERSONAL INFORMATION
SURNAME : NDALA
NAME : GRANNY NAMGIDI
MAIDEN NAME : MIMI
ID NUMBER : 810926 1006 085
DATE OF BIRTH : 1981-09-26
NATIONALITY : SOUTH AFRICAN
RACE : AFRICAN
GENDER : FEMALE
DRIVER’S LICENCE : C1
HOME LANGUAGE : NDEBELE
OTHER LANGUAGES : ENGLISH, TSWANA & ZULU
HOME ADDRESS : 702 Unicadia Flat
734 Park Street
ARCADIA
0083
POSTAL ADDRESS : P.O. BOX 1409
KWAMHLANGA
THEMBALETHU
1022
CELL NUMBER : 073 407 3821/079 868 5965
EMAIL ADDRESS : namgidi@gmail.com
MARITAL STATUS : SINGLE
SECONDARY EDUCATION (High School)
INSTITUTION ELUKHANYISWENI SENIOR SECONDARY
SCHOOL
HIGHEST GRADE TAKEN Grade 12 (Matric)
Certificate in IsiNdebele
English
Economics
South African Criminal Law
Mercantile Law
Law of Criminal Procedure
Accounting
Business Economics
Afrikaans
2. EDUCATIONAL BACKGROUND
FURTHER EDUCATION & TRAINING
INSTITUTION ZODIAC COMMERCIAL SCHOOL
QUALIFICATION Diploma in Information & Technology
YEAR 2005
SUBJECTS Filing System
Office Administration
P A B X
Typewriting
Microsoft Access
Microsoft Excel
Microsoft PowerPoint
Microsoft Windows 95/98
Microsoft Word
INSTITUTION MAIPANE TRAINING CENTER
QUALIFICATION Certificate in Call Centre
YEAR May 2008
SUBJECTS Call Centre
Customer Communication
Customer Service
Practical Call Centre Management
Handling of Inbound & Outbound Calls
Telephone Etiquette
Customer Behaviour
Telesales & Sales Training
INSTITUTION HOPE ACADEMIC & SKILLS CENTER
QUALIFICATION Computer Certificate
YEAR April 2010
SUBJECTS
Intro to MS Windows
Microsoft Word
Outlook Express
Internet Explorer
3.
4.
5. WORK EXPERIENCE
PREVIOUS JOB
COMPANY : Zoot Botique
POSITION Sales Lady
RESPONSIBILITIES :Helping customers
SUPERVISOR :Mrs. Selinah
REFERENCES :083 249 5375
012 665 1170
SUPERVISOR
ZOOT BOTIQUE
CELL NO: 083 249 5375
OFFICE: 012 665 1170
PREVIOUS JOB : Domestic Worker
POSITION : Cleaner
RESPONSIBILITIES : Keep the House Clean and Tidy
Ironing
REFERENCES : Mr Dave Scott
082 785 4357
012 997 1732 (H)
CURRENT JOB
COMPANY : Finbond Mutual Bank
POSITION : Collection Administrator/Debt Collector
RESPONSIBILITIES :Administration
Telephone Asnwer
Phoning Clients (making arrangements)
Loading debit orders
Exculibur 1,2,3 (program was on training as well)
Phoning Branches
Filling
Sending Registered Letters
Sending Settlement Letters
Sending paid up letters
Sending reports to all branches
Microsoft Office Excel
Microsoft Outlook
Microsoft Word
Altech Nupay
-Nupay Aedos
-Nupay Naedos
Delfin (CRBS) Program will all the branches and
clients
REFFERENCE
Manager : Caroline Khoza
Contact : 082 895 1707
