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CHALLENGE 
Historically, TV spots for this major financial 
services firm were not tested prior to airing. 
To justify continued advertising investment, the 
CMO needed proof that creative quality drove 
in-market sales. 
INSIGHTS IN-MARKET RESULTS 
Millward Brown partnered with the client's 
in-house modeling team and market mix modeling 
agency to prove that copy quality is predictive of 
in-market results. 
Our client's modeling team calculated that using 
Link to optimize creative would have resulted in 
$33M improvement of in-market sales. 
$33M 
Using Link™ to 
Optimize Creative 
Sales Improvement 
CHAMPIONS OF CREATIVE LINK™ DRIVES 
STRONGER FINANCIAL 
SERVICES ADS 
SALES MODELING PROVES VALUE OF LINK COPY TESTING AND REVEALS HOW TO 
IMPROVE ADVERTISING ROI
ACTION 
The company now tests all of its TV spots to 
ensure they will generate return on investment. 
"We now copy test all of our new ads with 
Millward Brown. Link validated that we were 
meeting our goal of emotionally connecting and, 
importantly, identified other areas for 
improvement. The agency revises ads using 
Millward Brown's recommendations, 
resulting in much better ads." 
IS YOUR CREATIVITY PAYING? 
To learn how better creative generates stronger sales, contact us. 
GLOBAL: daren.poole@millwardbrown.com AMAP: hermina.ghumman@millwardbrown.com 
EUROPE: kim.malcolm@millwardbrown.com 
LATAM: felipe.ramirez@millwardbrown.com 
NORTH AMERICA: dolly.denyse@millwardbrown.com 
See more at Millward Brown. 
– EVP Marketing 
Financial Services Brand 
"This research is worth its weight in gold. 
Millward Brown has shown that we clearly need 
to revisit our strategy." 
– SVP, Corporate Insight 
Financial Services Brand 
IMPACT

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Millward Brown Client Success Story 3

  • 1. CHALLENGE Historically, TV spots for this major financial services firm were not tested prior to airing. To justify continued advertising investment, the CMO needed proof that creative quality drove in-market sales. INSIGHTS IN-MARKET RESULTS Millward Brown partnered with the client's in-house modeling team and market mix modeling agency to prove that copy quality is predictive of in-market results. Our client's modeling team calculated that using Link to optimize creative would have resulted in $33M improvement of in-market sales. $33M Using Link™ to Optimize Creative Sales Improvement CHAMPIONS OF CREATIVE LINK™ DRIVES STRONGER FINANCIAL SERVICES ADS SALES MODELING PROVES VALUE OF LINK COPY TESTING AND REVEALS HOW TO IMPROVE ADVERTISING ROI
  • 2. ACTION The company now tests all of its TV spots to ensure they will generate return on investment. "We now copy test all of our new ads with Millward Brown. Link validated that we were meeting our goal of emotionally connecting and, importantly, identified other areas for improvement. The agency revises ads using Millward Brown's recommendations, resulting in much better ads." IS YOUR CREATIVITY PAYING? To learn how better creative generates stronger sales, contact us. GLOBAL: daren.poole@millwardbrown.com AMAP: hermina.ghumman@millwardbrown.com EUROPE: kim.malcolm@millwardbrown.com LATAM: felipe.ramirez@millwardbrown.com NORTH AMERICA: dolly.denyse@millwardbrown.com See more at Millward Brown. – EVP Marketing Financial Services Brand "This research is worth its weight in gold. Millward Brown has shown that we clearly need to revisit our strategy." – SVP, Corporate Insight Financial Services Brand IMPACT