Extroverts are outgoing and Introverts are shy, right?
Not exactly! Current research dispels this myth.
By understanding the character traits of these personality types, you can improve your relationships and a vast range of experiences.
In April, Mike Townson (from projekt202) will talk about these personality types:
• What is an introvert? and extrovert?
• How can you use this information at work?
• What it means to the UX community?
• How does it impact design empathy?
• What does it mean to managers and workers?
About Mike Townson:
Mike has spent his life building better user experiences and focusing on a balance of great design and ease of use. He specializes in desktop, mobile, and web design.
Mike believes in doing user research, building flows, creating wireframes, prototyping, and building design touch points on every project.
You can find Mike frequently speaking at conferences and other events. Mike is an extrovert, but he will be gentle with all of the introverts in the crowd.
1. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Introverts & Extroverts
Extreme UX Personalities
by Mike Townson
2. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Mike Townson
UX Designer
I work at projekt202 and focus on
user research and software design.
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
4. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What are Introverts & Extroverts?
What are the extremes?
Why you should care.
History of UX and how I&E’s fit
Work Environments
Leadership Styles
Communicating
Networking
Procrastinators and Perfectionists
5. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
I had a serious problem...
I used to be an EXTREME extrovert.
6. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
7:00am
Wakeup, get ready for school.
8:30am
Class
10:00am
Go to work
5:00pm
Guitar Lessons
7:30pm
Help a buddy with studies
9:00pm
Party #1
10:30pm
Party #2
12:00am
Party #3
1:30am
Party #4
Typical Extrovert Day
7. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
1 Year, 100 Books
1 Day, 100 People
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
12. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Extroverts according to Myers-Briggs
“I like getting my energy from active
involvement in events and having a lot of
different activities. I’m excited when I’m
around people and I like to energize
other people. I like moving into action and
making things happen. I generally feel at
home in the world.”
http://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/extraversion-or-introversion.asp
13. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
FERRIS
BUELLERmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
14. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
STEVE
JOBSmiketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
15. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
WINSTON
CHURCHILL
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
16. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
JACK
DONAGHY
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
19. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Introverts according to Myers-Briggs
“I like getting my energy from dealing with
the ideas, pictures, memories, and
reactions that are inside my head, in my
inner world. I often prefer doing things
alone or with one or two people I feel
comfortable with.”
http://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/extraversion-or-introversion.asp
27. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Ambiverts
“An ambivert is moderately comfortable
with groups and social interaction, but
also relishes time alone, away from a
crowd.”
28. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Not everyone is just one or the other.
Most of us are a little bit of both.
By now you probably know
what you are.
But if not...
32. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Introvert
Decide when something
is finished, or done
enough.
Extrovert
Not focusing on a task at
hand, never getting
started.
The inability to...
33. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
The inability to...
Introvert
Talk to anyone.
Extrovert
Shut up.
34. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
The inability to...
Introvert
Work well with others.
Extrovert
Work well with others.
35. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Personality Disorders
Attention deficit/
hyperactivity disorder
Pathological Gambling
Intermittent Explosive
Disorder
Kleptomania
Pyromania
Trichotillomania
Self-mutilation
Sexual impulsivity
Borderline Personality
Disorder
Impulsivity which has been linked to
extroversion can in its extreme case cause:
http://serendip.brynmawr.edu/biology/b103/f03/web1/nkrimgold.html
36. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Personality Disorders
Social Anxiety
Major Affective
Disorder
Somatoform Disorder
Eating Disorders
Avoidant
Dependent
Obsessive-Compulsive
Schizoid
Cases of disorders stemming from extreme
introversion could be:
https://www.ima.org.il/FilesUpload/IMAJ/0/46/23023.pdf
37. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
38. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Drug Use
•Drugs like cocaine, alcohol, or
prozac, all affect an individual's
degree of extroversion.
Natalya Krimgold, Extroversion, Introversion, and the Brain, http://
serendip.brynmawr.edu/biology/b103/f03/web1/nkrimgold.html
•This can artificially correct an
ineffective dopamine system and
make someone feel more sociable
or motivated to pursue a goal.
Susan S. Lang, Dopamine linked to a personality trait and happiness,
http://www.news.cornell.edu/stories/1996/10/dopamine-linked-
personality-trait-and-happiness
39. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
YOU’RE IN
GOOD
COMPANY
40. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
User Experience
History
48. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
This is the core of who we design for
and the people we work/live with.
Most Introverts naturally understand this...
USER
49. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
How do we focus on these personality types then?
50. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Discover
Analyze Existing
User Observations
UX Strategy Ideation &
User Validation
Detailed Design
& Development
System
Testing
User
Testing
Design Specs &
UX Pattern Library
Ideate Design & Build
51. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Let’s do some user research!
•Personality types are important to
take into account.
•Where are they?
•Who are they?
•What is the emotional value?
52. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Designing for someone you are not
•As an extrovert, it’s hard to design
for an introvert.
•Data is a sanity check.
•Be empathetic to the user.
53. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Contextual Inquiries can help
•Don’t just ask what a user wants.
•What they tell you might not be true.
•Observe them in their natural habitat.
54. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
If Henry Ford had asked
customers what they wanted,
they’d said “A faster horse”.
55. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
If Henry Ford had asked
customers what they wanted,
they’d said “A faster horse”.
56. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
The Creative
Work Environment
57. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
58. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
59. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
60. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
62. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Open work area where I can see
& hear my co-workers.
Excluded offices where I have
four walls and a door around me.
Semi-open work area where I am in a
cubical but can still hear my co-workers.
36.84%
15.79%
47.3%
Work Area Preference
63. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Loud conversations
People walking around or behind me
Co-workers taking phone calls or virtual
meetings at their desks
73.68%
47.37%
52.63%
Office Distractions
18.42%
44.74%
18.42%
Co-workers gathering around someone's
desk to look at something
Nerf darts flying over my head
The smell of food from the kitchen or
someone's desk
64. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Meeting Invites
Mass Emails
Instant Messages
31.58%
68.42%
31.58%
Mental Distractions
52.63%
50%
Software Update Notifications
Facebook, Twitter, or other Social
Networks
65. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
How can we have a more friendly work
environment for all personality types?
•Quiet time blocks
•Check with someone over IM/email
before coming over to talk with
them.
•Huddle rooms for quick
conversations
•Phone “booths” for conference calls
66. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Quiet Time Blocks
Allows heads-down work to be done
from 8am-lunch time:
•No large gathering in main room
•No NERF gun shooting
•No victory yells
•No distractions from getting some
serious shit done.
67. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Check in over IM
•Tapping someone’s shoulder can
break an important thought.
•IM’s can be ignored if something is
more important.
•Not online? Don’t bother me.
Pro tip: Obviously if
there is a fire you
should let me
know...
68. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Email
In Person
Over the Phone
39.47%
55.26%
2.63%
Communication Preferences
2.63%
Video Conferencing
Someone was trolling me...
69. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Huddle Rooms
•Get in a room to talk
•Don’t hover a desk
•No one likes a hovering art director
70. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Don’t be them: HoveringArtDirectors.tumblr.com
71. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Office phone calls
•Phone call at your desk? Might as
well be an elevator.
•It’s distracting.
...go ahead, make my day.
72. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Managing both
Introverts & Extroverts
73. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Extroverts be like...
74. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Introverts be like...
75. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
“Hey! Over here!!”
Managing mixed teams
•Extroverts can overpower a
room.
•Not everyone will want to speak
at that time, especially an
introvert.
•Make some time to circle back
with the ones that didn’t give
input at the time.
76. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Having mixed management
•Take advice from all angles.
•Use it to your advantage.
•Just because they are not the
same as your personality, they
can have some insight.
77. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Correct Brainstorming Sessions
•Defer judgement
•Reach for quantity
•Give everyone a heads up.
•Have a moderator
•Lots of breaks!
I wrote on this
so I don’t have
to speak out loud.
78. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
I feel like my voice is heard and
that I am usually given enough
time to think of an idea that is
worth presenting.
I feel like my voice is heard but I wish
I was given time before to come up
with ideas.
I don't feel like my voice is always heard,
but I am usually given enough time to
think of an idea that is worth presenting.
50%
42.11%
2.63%
Brainstorming
2.63% 2.63%
I don't feel like my voice is heard and I
wish I was given time before to come up
with ideas.
I have never done a brainstorm
79. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
NOT
EVERYONE
ANYONE
IS DATA
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
80. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Networking
...not just for extroverts
81. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Extroverts are naturals
•Small talk
•Swapping stories
•Talking about yourself
•Talking about ANYTHING
•Keeping up with your contacts
•Remembering names & aspirations
82. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Extroverts are naturals
•Small talk
•Swapping stories
•Talking about yourself
•Talking about ANYTHING
•Keeping up with your contacts
•Remembering names & aspirations
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
83. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
How can an introvert network?
•Use tools that make it easy
•Get help from more extroverted friends
•Practice makes perfect
84. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Tools
•LinkedIn- duh
•Twitter
•Any way you can continue talking
I have an extremely well connected friend
@nathansmith who has many times helped
connect me to someone.
85. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Extroverted Friends
I naturally want to “hook people up” with
someone I think they will like.
So ask the friends who like to put
themselves out there for help. They
won’t mind.
Kinda like how I want everyone to listen to the band
“The Shouting Matches”
86. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
LISTEN
TO THEMSpotify Link: spoti.fi/1dysMdX
87. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Practice makes perfect
Like leveling up your WOW character,
talking to people takes practice.
Things to work on (for everyone):
•Remembering names
•What they do
•Basic topic of conversation
•Follow up later (Twitter or LinkedIn)
Sounds silly, but remembering these go really far.
88. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
It’s not easy...
http://theoatmeal.com/pl/brain/name
89. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Start to Finish
Procrastination and Perfectionism
90. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
“Only put off until tomorrow what you are willing to die
having left undone”
Pablo Picasso
Spanish Painter & Sculptor
91. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Who procrastinates?
Chronic procrastination affects 25% of
adults.
According to the book “Procrastination: Why You Do It, What to Do about It
Now” by Jane B. Burka, Lenora M. Yuen
92. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Who procrastinates?
An estimated 25 to 75 percent of college
students procrastinate on academic work.
http://psychology.about.com/od/the-psychology-of/a/psychology-of-procrastination.htm
93. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Who procrastinates?
One 2007 study found that 80 percent to
95 percent of college students
procrastinated on a regular basis
According to “The Psychology of Procrastination: Why We Keeping Putting
Things Off” by Kendra Cherry
http://psychology.about.com/od/the-psychology-of/a/psychology-of-procrastination.htm
94. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Are Extroverts more prone to
procrastination?
Introverts have a strong disposition for
will-power.
Extroverts have a better ability to mobilize
outside influence.
Possibly even between the two.
http://www.psychologytoday.com/blog/changepower/201103/do-introverts-have-more-willpower-extroverts
96. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What psychologist say:
•It's not trivial. It represents a profound
problem of self-regulation.
•Procrastinators are made not born.
•Having a harsh, controlling father keeps
children from developing the ability to
regulate themselves.
http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know
97. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What psychologist say:
•Procrastinators drink more than they
intend to—a manifestation of generalized
problems in self-regulation.
•Procrastinators lie to themselves.
•Procrastinators actively look for
distractions, particularly ones that don't
take a lot of commitment on their part.
http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know
98. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
How to beat it
•Find inspiration in a part of the task from
an outside source.
•Have others hold you accountable.
•Set a schedule and organize your time.
•Limit your distractions.
http://www.psychologytoday.com/articles/200308/procrastination-ten-things-know
99. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Meeting Invites
Mass Emails
Instant Messages
31.58%
68.42%
31.58%
Mental Distractions
52.63%
50%
Software Update Notifications
Facebook, Twitter, or other Social
Networks
100. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
“Have no fear of perfection - you'll never reach it.”
miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Salvador Dalí
Spanish Painter
101. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Are Introverts more prone to
perfectionism?
"...extraverts tend to broaden the sphere of
their work, to present their products early
(and often) to the world, to make
themselves known to a wide circle, and to
multiply relationships and activities...
http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita
102. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
Are Introverts more prone to
perfectionism?
...the introvert takes the opposite
approach, going more deeply into their
work, introverts are reluctant to call it
finished and publish it.”
Isabel Briggs Myers with Peter B. Myers, Gifts Differing: Understanding
Personality Type, Davies-Black Publishing, a division of CPP, Inc., 1980, 1995, pp.
54-55.
http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita
103. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What psychologist say:
•Perfecting can become the joy of the
work instead of the thought of finishing it
and moving on.
•An affliction of the gifted
•Rooted in the fears of not being able to
live up to others expectations.
•Introverts are half the population at large
and well over half the gifted population.
104. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
How to beat it
•When your product is 'good enough' (but
not 'perfect'), ship it, and see what
happens." - Guy Kawasaki: Don’t worry, be crappy
•Set a depth, don’t go deeper.
•Remember the purpose. Focus on the
journey.
•Cultivate a "learning" rather than a
"performance" mindset.
http://www.psychologytoday.com/blog/self-promotion-introverts/200909/introverts-manage-your-perfectionism-and-reduce-your-agita
105. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
I like to beat the ship out of it.
106. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
What are Introverts & Extroverts?
What are the extremes?
Why you should care.
History of UX and how I&E’s fit
Work Environments
Leadership Styles
Communicating
Networking
Procrastinators and Perfectionists
That was a lot of stuff...
107. miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014miketownson.com • @miketownson • Slideshare.com/miketownson April 24, 2014
“In a gentle way, you can shake the world.”
- Mahatma Gandhi