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CERTIFIED RECUITMENT MANAGER ( CRM)




                                      1
‱ Calculate costs associated with bad recruitment  recruitment
‱ Use the Behavioral event interviewing techniques ‱ Use behavioral indicators and BARS based rating
‱ Use quan comm. And iceberg models during         scales
interviewing                                       ‱ Learn best practice interviewing practices
‱ Use icebreaker question techniques and           ‱ Use scene setter and past performance questions
effective body language To create positive         and also golden pause and single word probes
perceptions among candidates about the company
‱ Reduce short term attrition substantially by
conducting motives and self image analysis
‱ To understand the latest trends and tools in



Duration: 2 Days




                                                                                                       2
MODULE 1: Recruitment Analytics                                      MODULE 3: Short listing and Filtering
Understanding Strategic issues in recruitment to increase             Short listing- knowledge of matching CVs - Motivational Check –
effectiveness and efficiency of the process                          Salary, perks , growth , Key Benefits ( Brand, Environment, Flexi-
Key metrics for effective Recruitment including aspects like         time )
VA,BVA,NVA                                                           The process of short listing
Understanding costs of Bad recruitment like induction costs, direct Filtering
recruitment costs, stabilization costs etc.                         Knowledge based filtering through academic Qualification,
Key reasons for attrition – improper reference checks, poor         percentage of marks scored and experience level or thru simple
analysis of job functions, inadequate interviewing techniques       written tests.
Competency def’s and iceberg model                                   Skill Based filtering through In – trays,presentations,roleplays,fact-
Competency measurement using Behaviorally Anchored Rating            finding exercises etc
Scale                                                                Behavioral filtering using psychometric tests like MBTI,FIRO etc.
Overview of the hiring process – Requirements Analysis,               MODULE 4: Interviewing and Probing Techniques
shortlisting, filtering, Interviewing and selection                  Introduction to interviewing
MODULE 2: Recruitment Analysis                                         The overall interview process – pre- interview preparatory phase,
Fundamental job description - useful tool to attract, hire, retain and the interview itself, post interview assessment and decision phase
develop a qualified employee.                                          Stages of the interview
Different methods of Functional analysis like direct observation,      Quan-com questions and behavioral indicators
interviews, diaries, questionnaires, job element analysis, critical
incident method etc.                                                   4 key interviewer skills - Listening, Body Language Sensitivity,
                                                                       Communication Style, Questioning
Behavioral analysis through in-depth assessment
centers,TTA,Quancomm                                                   Body language – non verbal signals

Threshold trait analysis – mental,learned,motivational traits etc      Different types of questioning methods - Open vs. Directive Vs
                                                                       Close ended.
Definitions of Quan-com
                                                                       Evaluation of the interview process through The Graphic Scale
                                                                       Method of Assessment, The Ranking Systems, checklist scales.




                                                                                                                                              3
Excellent program which would definitely add knowledge in the
recruitment industry
                                                        Dipin Shikarpuri
                                                            HR Manager
                                                    Fircroft Kazakhstan

Well planned, excellent presentation, excellent facilitation Trainer,
knowledge is excellent
                                                               deepak gupta
                                                                HR Manager
                                                           Bharti foundation

Great! There were some repetitious from last program-yet overall good
learning
                                                                    Parul
                                                            HR Manager
                                                                   AHRB




                                                                               4

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Global Certified Recruitment Manager

  • 2. ‱ Calculate costs associated with bad recruitment recruitment ‱ Use the Behavioral event interviewing techniques ‱ Use behavioral indicators and BARS based rating ‱ Use quan comm. And iceberg models during scales interviewing ‱ Learn best practice interviewing practices ‱ Use icebreaker question techniques and ‱ Use scene setter and past performance questions effective body language To create positive and also golden pause and single word probes perceptions among candidates about the company ‱ Reduce short term attrition substantially by conducting motives and self image analysis ‱ To understand the latest trends and tools in Duration: 2 Days 2
  • 3. MODULE 1: Recruitment Analytics MODULE 3: Short listing and Filtering Understanding Strategic issues in recruitment to increase Short listing- knowledge of matching CVs - Motivational Check – effectiveness and efficiency of the process Salary, perks , growth , Key Benefits ( Brand, Environment, Flexi- Key metrics for effective Recruitment including aspects like time ) VA,BVA,NVA The process of short listing Understanding costs of Bad recruitment like induction costs, direct Filtering recruitment costs, stabilization costs etc. Knowledge based filtering through academic Qualification, Key reasons for attrition – improper reference checks, poor percentage of marks scored and experience level or thru simple analysis of job functions, inadequate interviewing techniques written tests. Competency def’s and iceberg model Skill Based filtering through In – trays,presentations,roleplays,fact- Competency measurement using Behaviorally Anchored Rating finding exercises etc Scale Behavioral filtering using psychometric tests like MBTI,FIRO etc. Overview of the hiring process – Requirements Analysis, MODULE 4: Interviewing and Probing Techniques shortlisting, filtering, Interviewing and selection Introduction to interviewing MODULE 2: Recruitment Analysis The overall interview process – pre- interview preparatory phase, Fundamental job description - useful tool to attract, hire, retain and the interview itself, post interview assessment and decision phase develop a qualified employee. Stages of the interview Different methods of Functional analysis like direct observation, Quan-com questions and behavioral indicators interviews, diaries, questionnaires, job element analysis, critical incident method etc. 4 key interviewer skills - Listening, Body Language Sensitivity, Communication Style, Questioning Behavioral analysis through in-depth assessment centers,TTA,Quancomm Body language – non verbal signals Threshold trait analysis – mental,learned,motivational traits etc Different types of questioning methods - Open vs. Directive Vs Close ended. Definitions of Quan-com Evaluation of the interview process through The Graphic Scale Method of Assessment, The Ranking Systems, checklist scales. 3
  • 4. Excellent program which would definitely add knowledge in the recruitment industry Dipin Shikarpuri HR Manager Fircroft Kazakhstan Well planned, excellent presentation, excellent facilitation Trainer, knowledge is excellent deepak gupta HR Manager Bharti foundation Great! There were some repetitious from last program-yet overall good learning Parul HR Manager AHRB 4