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Resume august 2020
1. Michelle McFarland M.B.A. (2021) in Marketing; BSB.
Project MGT. (2015)
Laramie, WY | Eagerly Seeking Relocation Opportunities
in U.S. – West &/or Pacific
EDUCATION
M.B.A. | 05/2021 | University of Phoenix G.P.A. 3.24
BSB. | 10/2015 | University of Phoenix
Experience
Administrative Assistant | Adecco | May 2017 to January 2019
First line of contact for a state agency providing timely customer service.
Document and relay messages in multiple formats as needed.
Establish new client files
Customer Care Representative | Rent-A-Center | May 2016 to September 2016
Provide customer service, account management and sales support to a rent-
to-own business.
Maintain a focus on upselling and relationships, as well as, growth and
development.
Perform inventory, financial, and document audits,
Review and approve credit applications
Contributed to the increase of new agreements by 25%.
Objective
An alumnusof the University of
Phoenix (2015) I possess a
bachelor’s degree ofsciencein
Business Administration with a
concentration in Project
Management.I amalso pursuing
my master’s degreein Business
Administration with a
concentration in Marketing
(2021). I began my work
experience in retail salesand
progressed through the year’s
arts; to customer service,
financial and administrative
support roles. Ideally, because I
have a great customer service
repertoire andmy love of the
arts, especially music, I will
transfer severalof those skills
combinedwith my academic
experience to a brand
management, project manager,
or other strategical, analytical, or
planningposition.