Michel Drescher

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cloud customer journey customer experience customer 4.0 cloudrr2016 resilience reliability cloud computing analytics statistics business intelligence service management itsm customer value engineering

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It's no one's fault, it's in the process!

Vor 8 Jahren • 307 Aufrufe

"And bob's your uncle." - Navigating the sea of Cloud offerings to business opportunities

Vor 8 Jahren • 296 Aufrufe

From a sea of projects to collaboration opportunities within seconds

Vor 8 Jahren • 113 Aufrufe

A Tale of Ice and Fire, or: The Cloud And The Standards

Vor 7 Jahren • 145 Aufrufe

Custmer 4.0: The customer led revolution, and how companies should respond to it

Vor 7 Jahren • 629 Aufrufe