3. Overview | 3
The Vantiv Difference
As a leading authority in payment processing, Vantiv offers intelligent
online payments solutions that help contain costs, generate revenue, and
mitigate risk.
Our clients are industry leaders in digital commerce, representing various
market segments including Internet retail, online services, multi-channel
retail, direct response, nonprofit organizations, membership associations,
publishing, utilities, and insurance, among others.
Our full suite of payment processing solutions for eCommerce delivers
efficient core payment processing and a robust set of value-added services
that help you drive lasting and profitable customer relationships.
4. 4 | Vantiv Payments for eCommerce
Table of Contents
Vantiv Payments for eCommerce 5
Value-Added Services 7
Revenue Solutions 7
Protection Solutions 8
Analytics, Reporting, & Operations Solutions 10
5. Overview | 5
Vantiv Payments for eCommerce
Vantiv delivers innovative payments acceptance and processing for
card-not-present transactions. Through our easy capture and handling
system, we offer payments acceptance for all major card brands, plus
popular alternative payment options. Unlike other eCommerce payment
acceptance solutions, Vantiv also offers a robust set of value-added
services that help you control costs, grow revenue, and mitigate risks.
Our solutions also help secure and protect your cardholder data, which
allows you to capture more business from your customers by retrying
unsuccessful authorizations attempts and by using the most current card
information and sophisticated retry logic to maximize payment continuity.
With our extensive, on-demand reporting and analytics, you get the
knowledge you need to help grow your business faster.
Vantiv Payments for eCommerce is your best choice for turning payments
into your strategic, competitive advantage.
What We Offer You
• Accept Broad Payment Types and Card Brands:
- Payment Types: Credit, Debit, and Prepaid
- Card Brands: Visa, MasterCard, Discover, and AMEX
- Alternative Payments: Android Pay, Apple Pay, eCheck/ACH/EFT,
and PayPal
• International Payments Acceptance: Includes both U.S. dollar and
non-U.S. dollar settlement options that enable businesses to drive
revenue growth by expanding their reach outside of the U.S.
domestic market.
6. 6 | Vantiv Payments for eCommerce
• Support Services: We employ an ultra-responsive and consultative
approach to understanding your business and using payments to
drive operational efficiency and revenue improvement.
- Technical Support: Our first line support team assists with
technical processing issues 24x7x365.
- Chargeback Analysis: A team of chargeback analysts will assist
your chargeback personnel by analyzing factors and facilitating
dispute management and chargeback loss recovery.
- Strategic Business Reviews: Accomplished Relationship
Managers present detailed analysis of your transaction processing
history and identify opportunities for efficiency gains and revenue
growth.
• On-boarding/Implementation: Technically-savvy consultants guide
you through certification, testing, and service configuration to
ensure a smooth and expeditious on-boarding experience.
• Platform Reliability: Vantiv’s eCommerce platform is built on a
highly-available, fault-tolerant architecture and uses two fully-
redundant, geographically-remote data centers to ensure
service continuity.
7. Overview | 7
Value-Added Services
Revenue Solutions
Revenue solutions are designed to help grow your business by
streamlining recurring billing and minimizing payment interruptions.
Our Revenue solutions include Vantiv Recovery and Vantiv
Recurring Engine.
Vantiv Recovery
Recovery combines Account Updating and Authorization Recycling
to help recover initial authorization declines and boost the revenue
potential of recurring and card-on-file payments.
• Account Updating: Lets you bill using the original account
information obtained from the cardholder. Our fully managed
service then automatically checks with Visa, MasterCard, and
Discover and applies account changes seamlessly.
• Authorization Recycling: Initiates authorization retries following
a transaction-specific, optimized pattern until it either obtains
an approval or exhausts its attempts.
Vantiv Recurring Engine
Recurring Engine manages your recurring billing program while providing
the flexibility to test different scenarios, facilitating targeted upsell
campaigns and customer retention efforts.
8. 8 | Vantiv Payments for eCommerce
Protection Solutions
Combating fraud, managing fraud-related chargebacks, and securing
cardholder information are all critical concerns in digital commerce. We
offer the following solutions that can help your business proactively
address these issues.
Vantiv Fraud Toolkit
Offering three levels of functionality — Basic, Advanced Best Practices, and
Advanced Custom — the Vantiv Fraud Toolkit allows organizations to select the
precise level of service that best matches their specific fraud requirements.
• Basic includes Vantiv’s seven essential card-based fraud filters —
address verification service, card velocity check, international issuance,
prepaid, prior chargeback, prior fraud alert, and card security code —
along with a configurable rules engine to identify and screen payment
card misuse involving atypical purchase behavior.
• Advanced Best Practices builds on the capabilities of Basic and adds
sophisticated functionality — including device fingerprinting, IP
geolocation, and fraud scoring — along with best practice rules
configurations developed for specific industries. These rules are based
on real payment and fraud history across Vantiv’s eCommerce
customer base. Vantiv constantly reviews and adjusts these rule sets in
an effort to stay ahead of emerging threats.
• Advanced Custom gives users the tools, resources, and guidance to
counter their particular exposure to fraud attacks. Advanced Custom
includes the features of Advanced Best Practices, as well as the
services of a dedicated Vantiv fraud consultant who monitors trends,
identifies vulnerabilities, and works with customers to refine their rules,
minimize fraud, and maximize good revenue.
Also included at this level is a rules optimization exercise coordinated
by the assigned fraud consultant in conjunction with Vantiv’s partner
ThreatMetrix, a global leader in cybercrime prevention.
9. Overview | 9
Vantiv eProtect
Vantiv eProtect is a comprehensive eCommerce data security solution
that provides online businesses with end-to-end data protection by
removing sensitive cardholder data from their checkout pages — and
throughout their systems, storage, and use.
In alignment with the Payment Card Industry Data Security Standard
(PCI DSS) Version 3.1, eProtect utilizes an iFrame approach that is
fully-hosted in Vantiv’s secure environment, transferring the risk of
capturing and storing cardholder data from businesses to Vantiv.
Vantiv Fraud Chargeback Prevention Service (FCPS)
Daily compilation of issuer-confirmed fraudulent transactions that allows
you to refund legitimate cardholders and helps prevent transactions from
becoming risky and costly chargebacks.
10. 10 | Vantiv Payments for eCommerce
Analytics, Reporting, & Operations Solutions
Vantiv iQ for eCommerce
On-demand, web-based transactional and financial reporting and
analysis interface that provides business-impacting insights for
streamlining costs, improving operational efficiency, managing risk, and
enhancing revenue.*
Vantiv Insights
Insights provide supplemental data on your customers’ buying behavior.
Delivered in real time upon card authorization or in daily batches, Vantiv
Insights can help you acquire, retain, and upsell to your most valuable
customers.
To learn more about Vantiv’s online payments
solutions and the value they can deliver for you
and your business, call 1-800-548-5326, Option 2,
or email eCommerceSales@vantiv.com
* Additional cost is required for more than two users.
