In February, the Michael Page Retail team hosted breakfast briefings for clients in Sydney and Melbourne. We discussed the current recruitment landscape, the outlook for employment in 2013, current salary trends, and the latest candidate and client research. We also shared insights into current employment trends across areas like Food, FMCG and Convenience; Non-Food/General Merchandise; Hospitality and Leisure; Fashion and Apparel; and Executive.

1. NATIONAL
ROAD AHEAD SERIES
2013
Retail
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Retail

2. Rewarding innovation
with the ultimate networking and
professional development experience.
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3. Agenda
The Australian Economy & Employment Market
• Michael Page Retail ANZ Coverage
The “Expert” Economic Opinions
• Michael Page Retail Capability
• Year in Review
• The Recruitment Landscape
• 2013 Salaries and Market Insight Video
• Vertical Breakdown
• Michael Page Retail Market Research
• Questions
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4. Michael Page Retail - ANZ Employment Market
The Australian Economy &Coverage
The “Expert” Economic Opinions
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5. Michael Page Retail - Capability at all levels
The Australian Economy & Employment Market
The “Expert” Economic Opinions
Managing Director
Retail Director
General Manager
Buying & Merchandising
Director
Retail Management
National Retail Manger
State Manager
Regional Manager
Buying Manager
Merchandise Manager
Senior Management
Area Manger
Store Manager
Buyer
Planner
Management
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6. Year in Review
The Australian Economy & Employment Market
• Continued uncertainty on a global scale across the European, UK and North
The “Expert” Economic Opinions
American markets.
• H2 consumer and business confidence affected locally by the ongoing global
backdrop.
• Unlike 2011 also affected by a slow down in activity across the Mining and
Resources sector.
• NSW and Victoria consistent trading conditions with previous year.
• Queensland and Western Australia affected more directly by Mining and Resources
sector.
• Unemployment rate continues to remain low versus other comparable markets
globally.
• Outlook for 2013 is uncertain given employment trends over the last quarter of 2012.
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7. The Australian Economy & Employment Market
Recruitment Landscape
• 38% of retailers indicated that they would choose jobs purely based on salary alone,
The “Expert” Economic Opinions
compared to 17%, which was the average across all disciplines.
• Retail professionals also value up-skilling as a main motivator to leave a role /
business.
• Retail professionals have different motivators compared to the national average.
• Greater accountability has led to an increase in performance related rewards.
• Top performers are still in demand on the open market and employers have adopted
proactive retention defensive strategies to retain their best people.
• Majority of organisations will award pay rises between 2-6%.
Specialists in in retail recruitment
Specialists finance
Finance www.michaelpage.com.au
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8. 2013 Salaries Economy & Employment
The Australian& Market Insight Video Market
The “Expert” Economic Opinions
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Retail

9. Food, FMCG & Economy &
The AustralianConvenienceEmployment Market
The “Expert” Economic Opinions
5% 17%
Job registrations Candidate registrations
• Significant slow down in this area. • Job flow has stalled.
• Movement is due to natural attrition. • Salaries are 15% higher in this area
which has retained talent.
• Return on investment from the past 2
years. • Specialist skill set required.
• Limited international hiring. • Market has stabilised across 2012.
• Demand for industry experience • Increase in registrations due to
essential. retrenchment / streamlining head
count.
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Finance www.michaelpage.com.au
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10. Non-Food/General Merchandise
The Australian Economy & Employment Market
19%“Expert” Economic Opinions
The
4%
Job registrations Candidate registrations
• Flat 24 months has seen a dramatic • Market was in decline last year –
up lift. working from a low base.
• Retailers showing signs of • Internal promotions available.
innovation.
• Planners still in high demand.
• Major investment and acquisition has
• Salaries have started to increase due
injected life into the market.
to supply and demand.
• Heavy investment into omni-channel
• Customer loyalty is decreasing,
has created more jobs.
allowing new players to enter the
• Clients far more open to experience – market.
‘aptitude and attitude’.
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Finance www.michaelpage.com.au
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Retail

11. Hospitality & Leisure
The Australian Economy & Employment Market
43%“Expert” Economic Opinions
The
62%
Job registrations Candidate registrations
• Second year of MP dedicated H&L • Increased H&L brand exposure
discipline.
• Indicative of the market – Quality Vs
• Significant growth across QSR, Food Quantity.
Service and Leisure.
• An increase in H&L head count
• An increase in senior operational, area/
• Sequential quarterly growth in job flow.
regional/state level roles.
• Significant increase in passive market
• Strong trading results and increased
interest.
store/venue footprints across Australia.
• New exciting brands into the market –
Mad Mex, Ben & Jerry’s, Gelatissimo.
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12. Fashion & Apparel
16% 19%
Job registrations Candidate registrations
• International brands penetrating the • Restructures and shake ups have
Australian market, ie Zara. increased talent pool.
• Online retailers taking a larger slice of • Capped earning potential through
the pie. freezes placed on salaries.
• Local retailers investing into in-house • Candidates looking externally to take
design teams. the next step in their careers.
• Merchandise planners still in high • Australian retailers expanding off
demand. shore – Asia, USA, South Africa.
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13. Executive
The Australian Economy & Employment Market
12%“Expert” Economic Opinions
The 18%
Job registrations Candidate registrations
• MP Retail Executive 4 years in the • A number of payment incentives have
market. materialised.
• Acquisition and investment has • Global talent looking to Australia for
created opportunity within this ‘green shoots’.
market.
• More roles has created interest from
• Retail’s sophistication has passive candidates.
heightened the desire for specialist
• Off shore investors seeing retail as a
skill sets.
long term investment.
• Strategic merchants in demand to
give retailers the edge.
Specialists in in retail recruitment
Specialists finance
Finance www.michaelpage.com.au
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14. Michael Page Retail Market Research
The Australian Economy & Employment Market
Staff Turnover
The “Expert” Economic Opinions
Employee Employer
Employee turnover in the next 12 months Expected staff turnover in the next 12 months
VERY LIKELY IT WILL INCREASE
52% 12%
QUITE LIKELY IT WILL BE THE SAME
20% 55%
NOT LIKELY IT WILL DECREASE
16% 23%
UNSURE UNSURE
12% 10%
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Finance www.michaelpage.com.au
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15. Michael Page Retail Market Research
The Australian Economy & Employment Market
Market Outlook
The “Expert” Economic Opinions
Employee Employer
Employee optimism in the job market Expected business conditions for 2013
IT WILL SIGNIFICANTLY IMPROVE THEY WILL IMPROVE
4% 19%
IT WILL IMPROVE THEY WILL REMAIN STABLE
27% 65%
IT WILL BE THE SAME THEY WILL DECLINE
52% 10%
IT WILL BE WORSE UNSURE
15% 6%
IT WILL BE FAR WORSE
2%
Specialists in in retail recruitment
Specialists finance
Finance www.michaelpage.com.au
www.michaelpage.com.au
Retail

16. Michael Page Retail Market Research
The Australian Economy & Employment Market
The “Expert”Business Concerns
Personal & Economic Opinions
Employee Employer
Top five employee concerns Key business concerns for 2013
JOB SECURITY ACHIEVING BUSINESS GOALS WITHIN ALLOCATED BUDGET
32% 55%
SALARY VS LIVING COSTS GLOBAL OUTLOOK
28% 18%
DOMESTIC ECONOMIC DOWNTURN PEOPLE MANAGEMENT & ENGAGEMENT
17% 13%
CHINA ECONOMIC SLOWDOWN STAYING AHEAD OF COMPETITORS
7% 9%
EUROZONE DEBT CRISIS OTHER
4% 3%
WAGES GROWTH & CPI INCREASE
2%
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Finance www.michaelpage.com.au
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17. Michael Page Retail Market Research
The Australian Economy & Employment Market
Attraction Strategies
The “Expert” Economic Opinions
Employee Employer
What job seekers are looking for Attraction strategy most likely to be implemented
SCOPE FOR CAREER PROGRESSION PROMOTE THE COMPANY'S REPUTATION
27% 30%
INCREASE IN SALARY COMPETITIVE SALARIES
17% 28%
WORKPLACE FLEXIBILITY SCOPE FOR CAREER DEVELOPMENT
15% 26%
MORE SENIORITY/PROMOTION FLEXIBLE WORKING OPTIONS
13% 12%
LEARNING & DEVELOPMENT OTHER
10% 4%
COMPANY BRAND AND REPUTATION
9%
OTHER
6%
POTENTIAL FOR OVERSEAS CAREER OPPORTUNITIES
3%
Specialists in in retail recruitment
Specialists finance
Finance www.michaelpage.com.au
www.michaelpage.com.au
Retail

18. Michael Page Retail Market Research
The Australian Economy & Employment Market
Retention Strategies
The “Expert” Economic Opinions
Employee Employer
What will keep employees in their current role Retention strategy receiving most focus in 2013
FINANCIAL REWARD BASED ON PERFORMANCE TRAINING & CAREER DEVELOPMENT OPPORTUNITIES
(SALARY INCREASE/BONUS) 36%
29% INITIATIVES TO IMPROVE COMPANY CULTURE
ADDITIONAL CAREER DEVELOPMENT 24%
SUPPORTED BY TRAINING
PERFORMANCE BASED REWARDS
23%
18%
LEADERSHIP/MOTIVATING MANAGER
OFFER WORK-LIFE BALANCE OPTIONS
13%
11%
WORKPLACE FLEXIBILITY
15% OTHER
6%
COMPANY CULTURE
INCREASE IN BASE PAY
16%
5%
OVERSEAS CAREER OPPORTUNITIES
4%
Specialists in in retail recruitment
Specialists finance
Finance www.michaelpage.com.au
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Retail

19. Thank you
QUESTIONS?
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