Michael D. Moore is an experienced senior management professional with over 20 years of experience leading operations for start-ups and high-growth organizations. He has expertise in business and e-business operations, technology solutions, and guiding teams to design and launch cutting-edge SaaS internet solutions. Moore's core competencies include business development, technology integration, e-business development, internet strategy planning, and website development. He has a track record of success growing organizations to become top industry leaders.
Senior Executive with 20+ Years Experience Leading Technology and E-Business Operations
1. Michael D. Moore
116 Aber Drive, Jefferson Hills, PA 15025 - 412.600.3099 - mmoore28@yahoo.com
Senior Management / Executive
International E-Business Development / Expanding Distribution Channels /
Presenting and Implementing Technology Solutions
Respected professional with distinguished 20-year career leading operations for start-up and high-growth
organizations. Extensive expertise in business and EBusiness operations with a consultative approach.
Repeated success guiding sizable, cross-functional teams in the design, re-design, sales and launch of cutting-
edge SaaS internet technology solutions leading the organization to become a top industry leader. Excellent
communicator able to forge solid relationships with strategic partners and build consensus across multiple
organizational levels. Available to relocate. Travel 50%.
Core competencies include:
Business Development & Expansion
Project Planning and Positioning
Multi-Channel Distribution
Technology Integration
R&D of Technology applications
Call Center Operations
Inside Sales Management
Technical Operations
Workforce Planning
Customer Service Management
Internet SaaS Technology
Development
EBusiness Development
B2B and B2C Platform Development
Internet Strategy Planning
Website Development
Content Copyrighting
Website Traffic Analysis
Search Engine Optimization
Internet Marketing Strategies
Knowledgeable in HTML, CSS, CMS and
SQL
PPC Campaign Management
Social Networking
Email marketing
Extensive Application Development
Additional competencies include:
Knowledge in HTML, PHP, MySQL
Custom E-Commerce Development
Content Delivery Systems
Website Deployment and Hosting
Budgets and expenditures
P&L Statements
Team Building
Quality Control Methodologies
PROFESSIONAL EXPERIENCE
INTERNET EBUSINESS CONSULTANT, 2014 – PRESENT
Self Employed, Jefferson Hills, PA
Internet business consultant, having 15+ years of experience in providing strategic guidance
developing web technologies and infrastructural enhancements to clients and organizations.
2. Current Responsibilities:
Apply consulting methods to design and implement internet solutions and strategies for clients.
Work closely with clients to analyze requirements, information technology needs and their resources in order to
plan EBusiness projects and fulfill clients expectations.
Provide cost to benefit analysis of new internet strategy and applications.
Develop SaaS internet system specifications after evaluating customer’s nature of work and business volume.
Continual monitoring the execution of strategies, and advise accordingly.
PRESIDENT / FOUNDER, 2000 – 2014
Universal Technologies Inc., McMurray, PA
Founded and built this internet technology company, gaining an impressive record of achievements through a series of
visionary internet concepts while leading a diverse team to turn these concepts into reality. Spearheaded corporate
marketing effort to introduce new internet solutions to a niche industry. This effort and focus propelled this start-up to
become an industry leader.
Selected accomplishments:
Grew small company serving primarily Western Pennsylvania in 2004 into a nationally recognized industry leader
serving 1000+ customers throughout the United States and Canada by 2014.
Introduced revolutionary approach to niche market opening new revenue sources to gain market share.
Complimented inside sales efforts via online marketing to continually grow an impressive 10% niche market
penetration.
Gained professional notoriety within the industry as a pioneer for efforts in developing a web products to attract
new customers.
Poised company over 14 year period to a planned acquisition.
PRESIDENT / FOUNDER, 2006 – 2014
Expressions Tributes, Inc., McMurray, PA
Created and spearheaded this entity to facilitate the design and development of all Internet technologies and
software into the niche industry for Universal Technologies, Inc. Managed the company and team that initiated
projects, developing web and mobile projects in accordance with niche industry standards, professional best
practices, budgetary constraints, and ensuring that solutions were aligned with customer objectives and vision.
Selected accomplishments:
Grew company from inception in 2006 to become a nationally recognized technology leader in niche industry.
Pioneered the company’s approach to develop a highly sought after web marketing interface.
Continuously examined emerging internet technologies and incorporated into product portfolio.
3. Created multiple marketing programs utilizing our proprietary software to generate revenue residuals with a
high ROI.
Generated annual sales revenues from zero at company’s inception to $3 million in 8 years.
DIRECTOR OF MARKETING OPERATIONS / NORTHEAST REGION, 1996 – 2000
Campus Dimensions Inc., Monroeville, PA
From conception to implementation, responsibilities included planning and coordinating all company marketing
strategies. Oversaw the set-up and installation of a 100-seat automated call center. Responsible for architecting
sales strategies, working within budgetary, technological, and industry constraints.
Selected accomplishments:
Successfully grew marketing program to attract industry giants such as AT&T, CITI, and others to utilize our
services and market to college campuses throughout the northeastern United States.
Company was recognized by AT&T as top producer three times during my tenure.
ADVERTISING / MARKETING MANAGER, 1990 – 1996
CHF Construction Company, Germantown, MD
Responsibilities included all aspects of advertising and marketing strategies for the company. Developed and
implemented a plan for a 25 seat automated call center.
EDUCATION
Gateway Polytechnic Institute, Pittsburgh, PA Graduated May 1984
4-year Certification – Business Computing Technologies
Professional Development Coursework
"Multi-Platform Internet Technologies", "Professional Selling Skills & Coaching", "Professional Interviewing Skills &
Personality Profiling"