PUBLIC
MICHAEL K. KINSELLA
2101 Bryant Street #303 +1 415 602 0537
San Francisco, CA 94110 MKKinsella@gmail.com
GLOBAL SALES & BUSINESS OPERATIONS EXECUTIVE
Key Leadership Roles
Business Management Financial Services Sales Management International Banking Medical Equipment Sales
• Successful senior sales and product executive with over 17 years in the banking and payment services industry.
• Subject matter expert for full range of Commercial Payment Solutions products for HSBC.
• Dynamic presenter recognized for skillful leadership in motivating cross-functional teams.
• Innovative product developer and facilitator who created new commercial product offerings with Visa International
and negotiated $7B in commercial product agreements with Visa issuers in the United States and Canada.
• Highly collaborative contributor working across internal functional units to drive product development and
implementation strategies globally.
• Proficient P&L management executive who revitalized underperforming banking operations in the Slovak Republic.
Additional Capabilities
New Business Development Revenue and Profit Improvement Strategic Account Development Business
Turnaround Startup Operations Team Leadership and Motivation Business Planning Product Management
Territory Development Executive-Level Presentations
• Languages: English – native; Czech and Dutch – conversational
• Lived in Holland, Czech Republic, Slovak Republic, Belgium, Argentina and Portugal
PROFESSIONAL EXPERIENCE
HSBC, West Coast, U.S. • 2014–Present
Among the largest banking financial institutions in the world, serves millions of customers through its four global
businesses
Vice President, Commercial Payment Solutions
Manage commercial product opportunities with the Global Payments & Cash Management team, increasing
2015 deals by 450%, from 20 to 90 mandates.
Build, manage and support the Commercial Card sales pipeline for the western U.S. region and Asia,
contributing to 40% of all U.S. mandated deals in 2015.
Serve as the subject matter expert for client requirements to manage across HSBC’s product suite.
Lead the internal card compliance quarterly control process (deal approval process).
Perform FP/RFI final review with recommendation of commercial card solution and assist with multi-product
proposals (participated in 20 RFI/RFP in 2015).
Clearly articulate client/prospect expectations with partners: Relationship Managers, PCM Sales, PCM Product
Management, Account Management, Client Services and Business Implementation.
Participate in customer round tables and industry conferences.
Facilitate U.S./Canada deal review: Meeting Facilitator and preparer of quarterly deal review (156 in 2015).
Own the merchant match/Supplier Enablement Partner AP file analysis/SunGard file analysis for prospects:
interpret results to better define opportunity.
Participate in twice-monthly Global Deal Reviews and/or Global Deal Team meetings.
Visa Inc., Foster City, CA • 2008–2014
Global payments company that connects financial institutions, merchants and governments in 200 countries with credit,
debit and prepaid products
Senior Director, Commercial Solutions
• Developed and implemented value proposition approach for seven Fortune 500 North American card issuers to
gain business through the Visa global partner network.
• Increased sales pipeline from $7B to $10B through addition of major accounts.
• Managed and coordinated expansion of Visa global issuers in new and emerging economies.
• Promoted Visa multinational program through speaking engagements at industry events.
• Consulted with Visa financial institutions to use Visa tools and products to capture growth opportunities.
• Served as subject matter expert on multinational commercial landscapes, best practices and county-specific
operational dynamics.
• Participated in RFI/RFP process for specific business deals across multiple markets and industries.
• Supported a team to launch and drive Visa optimization tools across North America, Asia Pacific and Latin America.
MICHAEL K. KINSELLA • MKKinsella@gmail.com
PUBLIC Page 2
Citi, Europe • 2000–2008
Multinational financial services corporation
CitiFinancial, Bratislava, Slovak Republic
Country Business Manager, Senior Vice President, Board Member
• Led team of 66 individuals, seven branches and 150 sales representatives throughout the country.
• Spearheaded management of all CitiFinancial business operations within Slovak Republic including sales,
marketing, risk, collections, operations, compliance, audit, technology, product development and strategic planning.
• Tripled revenue growth in 12 months by revitalizing an underperforming business through strategic planning,
competitive analysis, strong controls and adoption of best practices from other business operations in the region.
• Doubled loan volume and profitability by implementing credit scoring, creating additional collateral standards and
developing customer risk profiles.
Vice President, Project Manager, Citibank Regional Credit Cards, Brussels
• Responsible for design, creation and implementation of card promotional programs in tandem with country
product teams.
• Coordinated and led five regional card conferences to share best practices.
• Analyzed competitive data across Europe for use in strategic planning to increase card adoption.
National Sales Manager, Assistant Vice President
Citibank Global Consumer Bank, Prague, Czech Republic
• As number-four employee hired in startup of banking operations in Czech Republic, built and managed cross-
country sales team of 10 direct reports and 350 sales representatives located in 11 offices.
• Delivered 65% of total company revenue in Czech Republic, representing $8M and 10,000 new customers.
• Defined and developed annual goals, compensation structure, sales training and tools for the consumer-banking
network to drive customer growth.
• Identified and managed outsourced call center projects to increase number of customers countrywide.
PREVIOUS PROFESSIONAL EXPERIENCE (MEDICAL EQUIPMENT SALES)
ThermoQuest Corporation, Washington, DC • 1998–1999
$4B global manufacturer of medical equipment including DNA devices and centrifuges
Regional Sales Director, Eastern Seaboard
Sarstedt, Inc., Washington, DC • 1996–1998
German manufacturer of analytical equipment for medical diagnostics and consumables for patient care
Clinical & Research Sales Representative
National Institutes of Health (NIH), Bethesda, MD • 1993–1996
Primary agency of the U.S. Department of Health and Human Services that conducts and supports medical research
Program Analyst, Office of AIDS Research
EDUCATION & CREDENTIALS
BS, Marketing and Business Management
Louisiana State University, Baton Rouge, LA
Global Leadership Program (Executive MBA-equivalent)
Six-month training for future business leaders, Citibank, Dallas, TX [ranked #1 in class]
Advanced Officer Training Program
U.S. Army, Fort Leonard Wood, MO
PROFESSIONAL & CIVIC ACTIVITIES
Broken Silence Foundation
Founder and active member for the past 15 years of a Czech charity, which raises money for children born profoundly deaf,
providing speech therapy and family support
Global Business Travel Association (GBTA)
National Association of Purchasing Card Professionals (NAPCP)