Michael A. Czinger has experience managing snack bars and catering suites. He received a Bachelor's degree in Hospitality Management from Kent State University with a 3.4 GPA. His work experience includes managing snack bar operations and overseeing catering for up to 450 guests at suites. He also has experience starting and managing a painting business with revenues over $60,000.

1. Michael A. Czinger
• 10781 Woodview Blvd., Parma Heights, Ohio 44130
• (216) 299-0976 • Mczinger@kent.edu
EDUCATION Bachelor of Science
Kent State University, Kent, Ohio
Major: Hospitality Management
Minors: Management & Business
GPA: 3.4 Major GPA: 3.3
CERTIFICATIONS ServSafe® (2018); First Aid, CPR, AED (2015); TIPS (2018)
COMPUTER
SKILLS
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Suite Wizard
WORK
EXPERIENCE
Shaker Heights Country Club
Snack Bar Manager, March 2015- Present
- Oversees daily operations of the snack bar while ensuring exceptional customer
service
- Responds to all member and guest needs and requests in a timely, professional
manner
- Coordinates team member selection, training, development and scheduling
- Ensures all team members comply with appropriate policies and procedures
- Inspects facilities and equipment to ensure the safety and cleanliness
Aramark, First Energy Stadium and Quicken Loans Arena
Suite Supervisor/Banquet Supervisor, July 2014-Present
- Manages suite pantry overseeing 20-30 suites catering to up to 450 guests while
ensuring optimal customer service
- Supervises up to 8 staff during events and ensure guest satisfaction
- Verifies food orders before distribution
- Manages cash and credit transactions totaling up to $3,000
- Ensures efficient and accurate delivery of food, beverages, and desserts
- Organizes and keeps updated inventory of pantry items with 30 items
College Works Painting, Irvine, California
District Manager, August 2012- March 2013
- Trained 15 interns in sales, marketing and production management
- Recruited and interviewed operators in Kent, Ohio
- Acted as consultant for 10 operators
- Resolved customer complaints amicably
- Developed and led three-day training seminar
Branch Manager, January 2012-August 2012
- Started up and managed a painting business with revenues exceeding $60,000
- Demonstrated professionalism while hiring, training, and managing a six-
employee branch
- Estimated painting projects and presented proposals to potential customers
- Effectively managed production, customer relations and quality control
- Designed and implemented an effective marketing plan
HONORS &
ACTIVITIES
Honoree: Dean’s List, 5 semesters
Volunteer: Habitat for Humanity, 2011-14