1. THE CHALLENGE:
E.N. BISSO supported its fleet of
tugboats via one corporate facility
linked to an additional satellite
location. For IT services, the
company deployed several physical
servers connected to a network
attached storage (NAS) device with
Peer Sink used for real-time data
replication. Although the network
size was modest, the company
realized that too much time was
being allocated to maintaining it. A
decision was made to exit the
Information Lifecycle Management
(ILM) process that keeps many
network administrators from
performing more strategic
businesses initiatives.
ILM is a method of keeping the IT
infrastructure aligned with a
business so that it’s functional from
the time it is implemented through
its retirement. The ever present and
constant specter of ILM does have
the benefit of ensuring effective
asset management, configuration,
deployment and disposal. However,
E.N. BISSO realized that a plausible
solution to freeing themselves of the
perpetual ILM cycle was to leverage
cloud-based IT services. Using these
services, companies receive a model
that allows them to save money by
reducing the costs associated with
data center power and cooling bills.
“We needed to free ourselves of
managing and replacing hardware all
the time,” said Michael Collins,
Network Administrator, E.N. BISSO.
“Our goal was to be 100 percent
virtualized; it’s more cost-effective
and places less burden on IT.”
After experiencing an Exchange
server failure, it was decided that the
continued next page >
©2015VENYUSOLUTIONSLLC.ALLRIGHTSRESERVED.
866-978-3698 INFO@VENYU.COM VENYU.COM
TUGBOAT COMPANY FINDS CLOUD SERVICES SMOOTH SAILING
THE CUSTOMER: E.N. BISSO is owned by the fifth generation family
descendants of Captain Joseph Bisso. This enterprise quickly expanded to
employ the use of steam-powered ferries and tugs. The ferry business grew
into a sizable venture and was eventually sold to the State of Louisiana. In
1946 the company was split up and Captain Edwin Napoleon Bisso formed
his own company with six tugboats and two heavy-lift derricks, later naming it
E.N. BISSO & SON. Today the company is a leading U.S. Gulf Coast provider
of harbor tug and towing services.

2. ©2015VENYUSOLUTIONSLLC.ALLRIGHTSRESERVED.
Case Study: VENYU and E.N. Bisso & Son, Inc.
866-978-3698 INFO@VENYU.COM VENYU.COM
Venyu is a premier provider of data center, managed hosting, cloud, virtualization and data
protection solutions. By leveraging Venyu’s portfolio of innovative, ROI-focused solutions, including
VenyuCloud and RestartIT, within secure, highly available data centers, organizations can reduce IT
costs while increasing security and scalability.
For more information about Venyu and its industry-leading offerings, please visit www.venyu.com
Your Data Made Invincible™
timing was right for outsourced IT
services and that the email server
was to be the first hardware moved
into the cloud.
“We did not want to fool with the
hardware anymore; we wanted
everything moved out,” Collins
added.
THE SOLUTION:
Selecting a qualified cloud service
provider was simple; the decision
was based on Collins’ prior
experience with Venyu while he was
an IT consultant. From 2006 to
2011, Collins worked for an IT
consulting firm in New Orleans.
Some of his clients, including E.N.
BISSO, used Venyu for offsite
backups and virtualization. Collins
was hired on full time by E.N. BISSO
in January of 2012.
“The decision to continue leveraging
Venyu was an easy one,” Collins
continued. “Their service and
support left a lasting impression.”
The Company decided to
consolidate its corporate and
satellite office networks into one
location, to provide better support
for fleet management and corporate
services. Working with Venyu, E.N.
BISSO hosted half of their physical
servers in a colocation environment,
with virtual machines running in the
cloud. This new hosted
environment utilized VMware cloud
and vCloud Director to manage the
entire service from any Internet
connection. The flexible cloud-based
services allowed the company to
continue virtualizing physical
devices – benefiting Collins by
relieving him of time constraints.
As a next step, Collins elected to
deploy a disaster recovery (DR) plan.
The new DR plan allowed E.N.
BISSO to replicate and back up files
at Venyu, creating a completely
redundant service. In addition,
Venyu’s DR service provides the
company with a safe and always-on
business location to continue
supporting the tug fleet with the
same IT services – without
disruptions.
THE BENEFITS:
Upon establishing the new Venyu
cloud services, three main benefits
were realized: 1) flexible virtual and
cloud hosting, 2) enhanced network
availability and 3) enhanced IT
support. Moving forward, E.N.
BISSO is considering deploying
Venyu’s cloud based disaster
recovery solution, RestartIT+VM to
help with their backup needs.
“With Venyu, we were able to
outsource much of our IT
responsibilities, which has enabled
us to roll out new IT services in
support of our tug fleet,” Collins
concluded.
Venyu Cloud Solution:
– 11 servers, including: Exchange,
Microsoft Great Plains, SQL,
Marine CFO, & Core Integrator
– Two Terminal Servers
– Two Domain Controllers
– Disaster Recovery
– Virtualized server for NAS backup