Sample - CM process overview for Agile delivery

1. PLAN DRIVEN
WATERFALL AGILE
LEARNING DRIVENDECISION MAKING
DELIVERY
REQUIREMENTS
DEVELOPMENT
TEST
‘BIG BANG’ – LONG
LEAD TIMES
INCREMENTAL –
SHORT LEAD TIMES
UPFRONT EVOLVING
PHASED ITERATIVE
PHASED ITERATIVE
WATERFALL VS AGILE

2. WHAT:
• Communications
• Stakeholders
• Change Impacts
• Behavior Change
• Change Measurement
• Enablement / Training
INTEGRATE CHANGE MANAGEMENT
HOW:
• Integrate with sprints
• Flexible team roles
• Simplify content development and
planning
• Continuous dialogue
• Assess the whole epic along with the
story
WHAT:
• Communications
• Stakeholders
• Change Impacts
• Behavior Change
• Change Measurement
• Enablement / Training
WHAT:
• Communications
• Stakeholders
• Change Impacts
• Behavior Change
• Change Measurement
• Enablement / Training

3. CHANGE MANAGEMENT
APPROACH AND DELIVERABLES
Define change
Assess
impacts
Define, Assess Validate, Plan, Build Deliver, publish, improve
Plan Develop Deploy
Validate
assessment
Plan
comms and
training
Build, review
comms and
training
Deploy comms
and training
Collect
Feedback
Conduct
UAT, ORT
Artifact Examples
Sprints
User Stories and Tasks
WHAT:Impact assessment
WHAT:Communications Plan
Training Plan
User Test Scripts
Support Test Scenarios
WHAT:Knowledge Base
Release Notes
WHAT:Stakeholder
identification

4. 4
Melodie.Tang@gmail.com