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Hence management is the art of
getting things done through
others in systematic and effective
manner.
Management is the process of getting things
done through others with the help of some basic
activities like planning ,organizing ,directing ,
coordinating and controlling
As activity
The activities of managers,
like communicating information
decision making and
maintaining interpersonal
relation to achieve goal is
Management concept
Theo Haimann
As a noun
• Management is a multipurpose
organ that manages a business,
manages a manager and manages
workers and works- Peter
Drucker
• All the managers from the chief
executive to the first line
supervisors and their functions
collectively known as
management
As discipline
• Management is a branch of
human knowledge drawn from
various sectors like psychology ,
social science, economics and
other professional disciplines.
• The term management is
considered as separate subject as
a specialized knowledge giving
idea principles laid down by the
management theory.
As process
• Management is the distinct
process consisting of planning, ,
actuating and controlling to
determine and to accomplish the
objectives by the use of people
and resources-George R. terry
• Management is the process of
converting inputs into outputs
through series of inter related
functions consisting planning,
organizing, staffing, directing
and controlling.
Features of management
 Goal oriented
 Universal activity
 Social process
 Dynamic activity
 Distinct process
 Both science and art
 A profession
 Multidisciplinary in nature
 Both tangible and intangible
Management as science
science is the systematized body of
knowledge,princ iple and truth which is
experimentally proved. The basic principles
of management are based on obserbation
and experiment and are applied in all types
of organizations,so it is a social science as it
deals with the people and their behaviour.
Management as a science
 Existence of systematized body of knowledge
 Basic principles and truth of universally
applicable
 Use of scientific methods of observation
 Principles based on experiment and research
 Establised cause and effect relationship
Management as an art
“Management is the art of getting
things done through and with people
in formally organized group”.
Koontz and Donnel
Management is the art of getting things
done through others. For this manager
has to play the role of artist.
Management as an art
Existence of practical
knowledge
Personal skill
Result oriented approach
Creativity
Improvement through
practice
Management as a profession
“A profession may be defined as an occupation
of a specialized and personal nature of
service for which there is a fee called a
professional charge is to be paid.”
In corporate sectors ,where the
management and ownership are
different, it is necessary to appoint
professional managers.
Management as profession
Specialized knowledge
Formal education and training
Representative of associations
Service elements/social obligation
Ethical standards
Management and administration
Administration:-
“Administration is the function in the
industry concerned with the
determination of corporate policy, the
co-ordination of finance, production
and distribution and the settlement of
the organization under the control of
executive.”
thinking function
Management :-
it is the executive function that is
primarily concerned with carrying
out the broad policies laid down by
the administration.
Doing function
Management and administration
Middle
level
Lower
level
Top
level
management administrtion
Difference between management and
administration
Points of diffrence Management Administration
Nature of functions Operational and executive Thinking and decision making
Types of function Planning,Organizing,Staffing.
directing,Controlling
Determination of obj.
..formulation of policies
Level of authority Operational level Top level
Applicable Business and social
institution
Government, cultural and religious
orgnisation
Ability Administrative /technical Administrative
Decision making Influence by opinion ,value
,views, ethics
Government policies, public
opinion, tradition , and culture
Status Employee for salary Investor for profit
Area of importance Supervisory or operational
level
Higher or thinking level
Functions of management
The major functions of management involve planing,
organizing, staffing, direcing and controlling.
o
O
R
B
……..
PODSCORB
Planning
Planning is the process of thinking before doing any activity.
- Determination of organizational goal
- Making forecast for future activity and events
- Formulation of policies and procedures
- Preparation of schedule , programme ,
budget of work.
organizing
Organizing is the process of identification of major
activities, grouping them on the basis of nature, and
assigning them to different departments.
….Identifications of major activities
-grouping them to manageable units
-assignment of work to different departments and
employees
-development of rules and regulation and procedures
-delegation of necessary authority
Staffing is the recruitment, selection, appointment and
placement of right person to the right job.
-Determination of manpower required in department
-Recruitment, selection ,appointment of right person
-Management of developmental programme eg. Training
-Development of evaluation , promotion and transfer
procedure
-Providing proper remuneration
Staffing
Directing
Directing is concerned with
providing instruction , guidance
and inspiration to workers for
achieving common goals. it also
involve activities like supervision
, coordinating , motivation
,leadership and communication.
i.Supervision
Supervision refers to the direct and
immediate guidance to the
subordinates to ensure the execution
of assigned works.
Optimum utilization human and
physical resource
To provide guidance to subordinate
To increase efficiency
To reduce the cost
II. motivation
Motivation is the process of developing
feeling among workers to do their work in
best efficiency.
 To stimulate subordinates
 To fulfill their basic and social needs
 To achieve organizational goals
 They are either financial or non financial
iii. leadership
Leadership is the art of influencing on the
behaviour and performance of the
subordinates.
-to persuade subordinates to work
together
-to achieve the organizational goal
-to influence the attitude of worker
-to increase the beliefs
IV communication
Communication is the transmission of
information from one person to another or
from one place to another place to achieve
objectives.
To exchange idea, facts opinion
To follow the information
To achieve organizational goal
v. Coordination
Coordination is the process of orderly
arrangement of group efforts to provide
unity of action for the attainment of
common goal
To integrate all the units
To bring uniformity of performance
To achieve the objective of organization
To build the team spirit
Controlling
Controlling is the process of comparing actual
performance achieved with that of planned
performance and taking corrective measure if
there is deviation.
 Setting standard for the designed work
 Measuring actual performance with the
predetermined objectives
 Locating deviation between actual and planned
performance
 Analyzing the causes of deviation
 Taking corrective action to achieve goals
Levels of management
The management hierarchy is divided into different
level to bring smoothness and uniformity in different
branches of organizational is called level of
management. They are :-
The upper level/top level management
The middle level/intermediate level
management
The first/lower level management
Levels of management
Level of
management
Top level(BOD,CE,
officer)
Middle level
(departmental heads)
Lower level
(superintendents,
supervisors,)
Level of management
Level of management
Top Level of Management
 The Top Level Management consists of the
Board of Directors (BOD) and the Chief
Executive Officer (CEO). The Chief Executive
Officer is also called General Manager (GM)
or Managing Director (MD) or President. The
Board of Directors are the representatives of
the Shareholders, i.e. they are selected by the
Shareholders of the company. Similarly, the
Chief Executive Officer is selected by the
Board of Directors of an organization.
The main role of the top level
management is summarized as
follows
 The top level management determines the objectives, policies and
plans of the organisation.
 They mobilises (assemble and bring together) available resources.
 The top level management does mostly the work of thinking,
planning and deciding. Therefore, they are also called as the
Administrators and the Brain of the organisation.
 They spend more time in planning and organising.
 They prepare long-term plans of the organisation which are
generally made for 5 to 20 years.
 The top level management has maximum authority and
responsibility. They are the top or final authority in the
organisation. They are directly responsible to the Shareholders,
Government and the General Public. The success or failure of the
organisation largely depends on their efficiency and decision
making.
Middle Level of Management
 The Middle Level Management consists of the
Departmental Heads (HOD), Branch Managers, and the
Junior Executives. The Departmental heads are Finance
Managers, Purchase Managers, etc. The Branch
Managers are the head of a branch or local unit. The
Junior Executives are Assistant Finance Managers,
Assistant Purchase Managers, etc. The Middle level
Management is selected by the Top Level Management.
The middle level management
emphasize more on following
tasks :-
 Middle level management gives recommendations (advice)
to the top level management.
 It executes (implements) the policies and plans which are
made by the top level management.
 It co-ordinate the activities of all the departments.
 They also have to communicate with the top level
Management and the lower level management.
 They spend more time in co-ordinating and communicating.
 They prepare short-term plans of their departments which
are generally made for 1 to 5 years.
 The middle Level Management has limited authority and
responsibility. They are intermediary between top and lower
management. They are directly responsible to the chief
executive officer and board of directors.
Lower Level of Management
The lower level management consists
of the Foremen and the Supervisors.
They are selected by the middle
level management. It is also called
Operative / Supervisory level or
First Line of Management
The lower level management
performs following activities
 Lower level management directs the workers / employees.
 They develops morale in the workers.
 It maintains a link between workers and the middle level
management.
 The lower level management informs the workers about the
decisions which are taken by the management. They also inform
the management about the performance, difficulties, feelings,
demands, etc., of the workers.
 They spend more time in directing and controlling.
 The lower level managers make daily, weekly and monthly plans.
 They have limited authority but important responsibility of
getting the work done from the workers. They regularly report and
are directly responsible to the middle level management.
 Along with the experience and basic management skills, they also
require more technical and communication skills.

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Concept of management

  • 1.
  • 2.
  • 3. Hence management is the art of getting things done through others in systematic and effective manner. Management is the process of getting things done through others with the help of some basic activities like planning ,organizing ,directing , coordinating and controlling
  • 4. As activity The activities of managers, like communicating information decision making and maintaining interpersonal relation to achieve goal is
  • 5. Management concept Theo Haimann As a noun • Management is a multipurpose organ that manages a business, manages a manager and manages workers and works- Peter Drucker • All the managers from the chief executive to the first line supervisors and their functions collectively known as management As discipline • Management is a branch of human knowledge drawn from various sectors like psychology , social science, economics and other professional disciplines. • The term management is considered as separate subject as a specialized knowledge giving idea principles laid down by the management theory. As process • Management is the distinct process consisting of planning, , actuating and controlling to determine and to accomplish the objectives by the use of people and resources-George R. terry • Management is the process of converting inputs into outputs through series of inter related functions consisting planning, organizing, staffing, directing and controlling.
  • 6. Features of management  Goal oriented  Universal activity  Social process  Dynamic activity  Distinct process  Both science and art  A profession  Multidisciplinary in nature  Both tangible and intangible
  • 7. Management as science science is the systematized body of knowledge,princ iple and truth which is experimentally proved. The basic principles of management are based on obserbation and experiment and are applied in all types of organizations,so it is a social science as it deals with the people and their behaviour.
  • 8. Management as a science  Existence of systematized body of knowledge  Basic principles and truth of universally applicable  Use of scientific methods of observation  Principles based on experiment and research  Establised cause and effect relationship
  • 9. Management as an art “Management is the art of getting things done through and with people in formally organized group”. Koontz and Donnel Management is the art of getting things done through others. For this manager has to play the role of artist.
  • 10. Management as an art Existence of practical knowledge Personal skill Result oriented approach Creativity Improvement through practice
  • 11. Management as a profession “A profession may be defined as an occupation of a specialized and personal nature of service for which there is a fee called a professional charge is to be paid.” In corporate sectors ,where the management and ownership are different, it is necessary to appoint professional managers.
  • 12. Management as profession Specialized knowledge Formal education and training Representative of associations Service elements/social obligation Ethical standards
  • 13. Management and administration Administration:- “Administration is the function in the industry concerned with the determination of corporate policy, the co-ordination of finance, production and distribution and the settlement of the organization under the control of executive.” thinking function
  • 14. Management :- it is the executive function that is primarily concerned with carrying out the broad policies laid down by the administration. Doing function
  • 16. Difference between management and administration Points of diffrence Management Administration Nature of functions Operational and executive Thinking and decision making Types of function Planning,Organizing,Staffing. directing,Controlling Determination of obj. ..formulation of policies Level of authority Operational level Top level Applicable Business and social institution Government, cultural and religious orgnisation Ability Administrative /technical Administrative Decision making Influence by opinion ,value ,views, ethics Government policies, public opinion, tradition , and culture Status Employee for salary Investor for profit Area of importance Supervisory or operational level Higher or thinking level
  • 17. Functions of management The major functions of management involve planing, organizing, staffing, direcing and controlling. o O R B …….. PODSCORB
  • 18. Planning Planning is the process of thinking before doing any activity. - Determination of organizational goal - Making forecast for future activity and events - Formulation of policies and procedures - Preparation of schedule , programme , budget of work.
  • 19. organizing Organizing is the process of identification of major activities, grouping them on the basis of nature, and assigning them to different departments. ….Identifications of major activities -grouping them to manageable units -assignment of work to different departments and employees -development of rules and regulation and procedures -delegation of necessary authority
  • 20. Staffing is the recruitment, selection, appointment and placement of right person to the right job. -Determination of manpower required in department -Recruitment, selection ,appointment of right person -Management of developmental programme eg. Training -Development of evaluation , promotion and transfer procedure -Providing proper remuneration Staffing
  • 21. Directing Directing is concerned with providing instruction , guidance and inspiration to workers for achieving common goals. it also involve activities like supervision , coordinating , motivation ,leadership and communication.
  • 22.
  • 23. i.Supervision Supervision refers to the direct and immediate guidance to the subordinates to ensure the execution of assigned works. Optimum utilization human and physical resource To provide guidance to subordinate To increase efficiency To reduce the cost
  • 24. II. motivation Motivation is the process of developing feeling among workers to do their work in best efficiency.  To stimulate subordinates  To fulfill their basic and social needs  To achieve organizational goals  They are either financial or non financial
  • 25. iii. leadership Leadership is the art of influencing on the behaviour and performance of the subordinates. -to persuade subordinates to work together -to achieve the organizational goal -to influence the attitude of worker -to increase the beliefs
  • 26. IV communication Communication is the transmission of information from one person to another or from one place to another place to achieve objectives. To exchange idea, facts opinion To follow the information To achieve organizational goal
  • 27. v. Coordination Coordination is the process of orderly arrangement of group efforts to provide unity of action for the attainment of common goal To integrate all the units To bring uniformity of performance To achieve the objective of organization To build the team spirit
  • 28. Controlling Controlling is the process of comparing actual performance achieved with that of planned performance and taking corrective measure if there is deviation.  Setting standard for the designed work  Measuring actual performance with the predetermined objectives  Locating deviation between actual and planned performance  Analyzing the causes of deviation  Taking corrective action to achieve goals
  • 29. Levels of management The management hierarchy is divided into different level to bring smoothness and uniformity in different branches of organizational is called level of management. They are :- The upper level/top level management The middle level/intermediate level management The first/lower level management
  • 30. Levels of management Level of management Top level(BOD,CE, officer) Middle level (departmental heads) Lower level (superintendents, supervisors,)
  • 33. Top Level of Management  The Top Level Management consists of the Board of Directors (BOD) and the Chief Executive Officer (CEO). The Chief Executive Officer is also called General Manager (GM) or Managing Director (MD) or President. The Board of Directors are the representatives of the Shareholders, i.e. they are selected by the Shareholders of the company. Similarly, the Chief Executive Officer is selected by the Board of Directors of an organization.
  • 34. The main role of the top level management is summarized as follows  The top level management determines the objectives, policies and plans of the organisation.  They mobilises (assemble and bring together) available resources.  The top level management does mostly the work of thinking, planning and deciding. Therefore, they are also called as the Administrators and the Brain of the organisation.  They spend more time in planning and organising.  They prepare long-term plans of the organisation which are generally made for 5 to 20 years.  The top level management has maximum authority and responsibility. They are the top or final authority in the organisation. They are directly responsible to the Shareholders, Government and the General Public. The success or failure of the organisation largely depends on their efficiency and decision making.
  • 35. Middle Level of Management  The Middle Level Management consists of the Departmental Heads (HOD), Branch Managers, and the Junior Executives. The Departmental heads are Finance Managers, Purchase Managers, etc. The Branch Managers are the head of a branch or local unit. The Junior Executives are Assistant Finance Managers, Assistant Purchase Managers, etc. The Middle level Management is selected by the Top Level Management.
  • 36. The middle level management emphasize more on following tasks :-  Middle level management gives recommendations (advice) to the top level management.  It executes (implements) the policies and plans which are made by the top level management.  It co-ordinate the activities of all the departments.  They also have to communicate with the top level Management and the lower level management.  They spend more time in co-ordinating and communicating.  They prepare short-term plans of their departments which are generally made for 1 to 5 years.  The middle Level Management has limited authority and responsibility. They are intermediary between top and lower management. They are directly responsible to the chief executive officer and board of directors.
  • 37. Lower Level of Management The lower level management consists of the Foremen and the Supervisors. They are selected by the middle level management. It is also called Operative / Supervisory level or First Line of Management
  • 38. The lower level management performs following activities  Lower level management directs the workers / employees.  They develops morale in the workers.  It maintains a link between workers and the middle level management.  The lower level management informs the workers about the decisions which are taken by the management. They also inform the management about the performance, difficulties, feelings, demands, etc., of the workers.  They spend more time in directing and controlling.  The lower level managers make daily, weekly and monthly plans.  They have limited authority but important responsibility of getting the work done from the workers. They regularly report and are directly responsible to the middle level management.  Along with the experience and basic management skills, they also require more technical and communication skills.