Magento WhatsApp Notifications by Meetanshi

1. WhatsApp Notifications for Magento © Meetanshi.com
1. Extension Installation Guide
2. Configuration
3. API Settings
4. Order Placement Notification Settings
5. Order Invoice Notification Settings
6. Order Cancellation Notification Settings
7. Order Shipment Notification Settings
8. Credit Memo Notification Settings
9. Contact Inquiry Notification Settings
10. New Customer Registration Notification Settings
11. WhatsApp Notifications in Frontend

2. WhatsApp Notifications for Magento © Meetanshi.com
1. Extension Installation
• Upload or copy all folders in the zip package to your Magento root folder. It doesn’t
overwrite any existing files but just adds new files to the folder structure.
• Once done, log in your Magento admin panel, go to System → Cache Management, select
all caches and refresh.
• Navigate to System → Configuration, if you can see the extension tab, it is installed
properly.
• If you get Access denied error, you need to log out admin panel and log in again.
2. Configuration
To configure the extension, log in to Magento backend, move to System → Configuration →
WhatsApp Notifications where you can find various settings to configure the extension.
• WhatsApp Notifications: Enable or disable the WhatsApp Notifications extension.
• Admin Mobile Number: Enter mobile number of admin to receive the WhatsApp
Notifications.
3. API Settings
First of all, buy WhatsApp message credits and get the token to configure the extension to
allow sending WhatsApp notifications.
• Token: Enter the token received while registration.

3. WhatsApp Notifications for Magento © Meetanshi.com
4. Order Placement Notification Settings
The module allows to send WhatsApp notifications to both the admin and customers when an
order is placed. To configure its settings, follow these steps as shown here:
• Order Placement Notification: Enable order placement notification to customers.
• WhatsApp Notification Text for Customers: Enter the order placement notification
text to send to customers.
• Order Placement Notification to Admin: Enable order placement notification to
admin.
• WhatsApp Notification Text for Admin: Enter order placement notification text to
send to the admin.

4. WhatsApp Notifications for Magento © Meetanshi.com
5. Order Invoice Notification Settings
Configure the below settings to send WhatsApp Notifications to admin and customers once the
order invoice is generated.
• Order Invoice Notification: Enable order invoice notification to customers.
• WhatsApp Notification Text for Customers: Enter the order invoice notification text
to send to customers.
• Order Invoice Notification to Admin: Enable order invoice notification to admin.
• WhatsApp Notification Text for Admin: Enter order invoice notification text to
send to the admin.

5. WhatsApp Notifications for Magento © Meetanshi.com
6. Order Cancellation Notification Settings
Notify customers that their orders are cancelled successfully via WhatsApp Notifications.
Moreover, admin is also notified of a cancelled order. Follow these steps for the same:
• Order Cancellation Notification: Enable order cancellation notification to customers.
• WhatsApp Notification Text for Customers: Enter the order cancellation notification
text to send to customers.
• Order Cancellation Notification to Admin: Enable order cancellation notification to
admin.
• WhatsApp Notification Text for Admin: Enter order cancellation notification text to
send to the admin.

6. WhatsApp Notifications for Magento © Meetanshi.com
7. Order Shipment Notification Settings
Customers get notifications when their shipment is off for delivery. Admin is also notified for
the same. This feature will be enabled when the following settings are configured:
• Order Shipment Notification: Enable order shipment notification to customers.
• WhatsApp Notification Text for Customers: Enter the order shipment notification
text to send to customers.
• Order Shipment Notification to Admin: Enable order shipment notification to admin.
• WhatsApp Notification Text for Admin: Enter order shipment notification text to
send to the admin.

7. WhatsApp Notifications for Magento © Meetanshi.com
8. Credit Memo Notification Settings
To confirm with customers that their refund request has been accepted, a WhatsApp
notification will be sent to customers. Similarly, admin will be sent a WhatsApp Notification
when a credit memo is generated. Configure the following settings to enable this feature.
• Order Credit Memo Notification: Enable order credit memo notification to customers.
• WhatsApp Notification Text for Customers: Enter the order credit memo notification
text to send to customers.
• Order Credit Memo Notification to Admin: Enable order credit memo notification to
admin.
• WhatsApp Notification Text for Admin: Enter order credit memo notification text to
send to the admin.

8. WhatsApp Notifications for Magento © Meetanshi.com
9. Contact Inquiry Notification Settings
Admin is notified of a new contact inquiry. To enable this feature, configure following
settings:
• Contact Inquiry Notification: Enable new contact inquiry notification to admin.
• WhatsApp Notification Text for Admin: Enter contact inquiry notification text to send
to the admin.

9. WhatsApp Notifications for Magento © Meetanshi.com
10. New Customer Registration Notification Settings
The admin is notified of a new customer registration via WhatsApp Notifications. To
enable this notification, following settings are to configured:
• New Customer Registration Notification: Enable new customer registration
notification to admin.
• WhatsApp Notification Text for Admin: Add new customer registration
notification text to send to admin.

10. WhatsApp Notifications for Magento © Meetanshi.com
11. WhatsApp Notifications in Frontend
• New Registration WhatsApp Notification to Admin
When a customer registers a new account, admin is notified as shown below:
• New Order Placement WhatsApp Notification to Customers
A notification of acknowledgement of the order placement is sent to customers as
shown here:

11. WhatsApp Notifications for Magento © Meetanshi.com
• New Order Placement WhatsApp Notification to Admin
Admin is notified when a new order is placed in the store as shown below:
• Order Invoice Generation WhatsApp Notification to Customers
When an Order Invoice is generated, a notification as shown below is sent to
customers.

12. WhatsApp Notifications for Magento © Meetanshi.com
• Order Invoice Generation WhatsApp Notification to Admin
When an Order Invoice is generated, a notification is sent to Admin as shown here:
• Order Shipment WhatsApp Notification to Customer
Customers get notified at the time of order shipment via WhatsApp as shown
below:

13. WhatsApp Notifications for Magento © Meetanshi.com
• Order Shipment WhatsApp Notification to Admin
Once the order gets shipped and shipment is generated, admin gets notified.
• Refund Request WhatsApp Notification to Customer
A customer gets notified of refund request approval as shown below:

14. WhatsApp Notifications for Magento © Meetanshi.com
• Credit Memo Generation WhatsApp Notification to Admin
Credit memo generation notification sent to admin as shown below:
• New Contact Inquiry WhatsApp Notification to Admin
Whenever a customer inquires through submitting the contact form, admin is
notified as below:
If you have any question about this extension, you can Contact Us, and we reply you back within a few
hours.