Course Introduction

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2. MedXellence Philosophy
• We live/work in a complex health care delivery system
• Our patients are at the center of this system
• We can improve our system’s effectiveness and
efficiency
• To improve, we will need to apply data about our
patient populations to a methodological continuous
improvement process.
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3. Sunday
1700-1730 Registration
1730-1830 Course Introduction
1830-1900 Case Study Introduction
1900-2000 Team Time
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4. Monday
0800-0900 Complexity (Barbour)
0900-0950 Health Policy (Diehl)
1000-1050 American Healthcare (Meyer)
1100-1200 Resource Management (Tinling)
1200-1300 Lunch
1300-1500 The MHS Vision (Dinneen)
1500-1600 Team Time
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5. Tuesday
0800-1100 The MHS Vision (Dinneen)
1100-1200 Patient-Centered Care (Dorrance)
1200-1300 Lunch
1300-1400 Intro to Lean Six Sigma (Koelsch)
1400-1450 Team Time
1500-1530 Initial Case Study Presentations
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6. Wednesday
0800-1200 Decision Making: Ethics, Efficacy
and Effectiveness Through the Retrospect
1200-1250 Lunch
1300-1420 Increasing MTF Effectiveness &
Efficiency Through Population Health and
Medical Management (Ellzy)
1430-1530 Introduction to Information Tools
(Crawford / Hirst)
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7. Thursday
0800-1000 Process Mapping Exercise
(Neufeld/Koelsch)
1010-1200 Incorporating Improvement into
Performance Plan (Stone)
1200-1250 Lunch
1300-1450 Solution Set Exercise
(Neufeld/Koelsch)
1500-1600 Team Time
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8. Friday
0800-0920 Final Case Study Presentations
0930-1100 Course Wrap-up & Post Test
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9. Case Study
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10. 1. What is the healthcare delivery issue/problem from your
perception?
2. Did your MTF contribute to the issue/problem; if so, how?
3. Can your MTF contribute to the solution; if so, how?
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11. Log on to “students” network
Then in the browser enter
http://medxserver1
or
http://192.168.4.101/
Email answers to
frank.cassagnol@usuhs.edu
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