Meaghan Bennett is seeking a position that allows for professional growth and continual learning. She has over 15 years of experience in customer service and sales roles. Her most recent role was as a stay at home mom from 2014 to present, where she gained skills in multi-tasking, conflict resolution, and patience. Prior to that, she held roles in customer service, management, and sales across various industries including jewelry, energy, and beauty. She is skilled in areas like data entry, listening, time management, customer service, teamwork, and sales. Bennett has a high school diploma and references are available upon request.

1. MEAGHAN BENNETT
DUNEDIN, NEW ZEALAND
▪ meaghanbennett81@gmail.com ▪
Objectives
To become gainfully employed with a company that will allow for professional growth, and will encourage
continual learning. I am like the proverbial sponge for information, and love to learn. I would love a job
where my skills and assets could be used to their fullest potential while nurturing new talents to further aid
the company objectives.
Experience
Stay at home Mum ▪ June 2014 – Current
Bennett enterprises ▪ Dunedin NZ
In this continual role, I have learned many skills. Multi-tasking; Conflict Resolution; Refereeing;
Cooking gourmet meals; Cleaning said gourmet meals out of carpets; and various other exercises in
futility. This role continues to provide me with a great sense of humour, and a great deal of patience, and
of course personal satisfaction and growth. My children are now school age and I am free to return to the
workplace once again.
Customer Service Representative ▪ June 2013 – June 2014
Contact Energy Ltd ▪ Corner of Princess and Rattray Streets Dunedin NZ
Providing excellent customer service; Keeping an open mind about each person’s individual
circumstances and being non-judgmental about their respective decisions; Using my widespread
background in customer service to provide a very compassionate and caring experience for every person
that I deal with; Helping each and every person in a timely matter, actively listening to what they need
and getting to the bottom of their issue at hand so that I can help them with their needs; Using my
extensive knowledge to best help each customer to overcome any difficulties they might be facing in a
professional and empathetic manner; Data Entry in a full bodied and accurate method; Responding to
emails and taking on extra work where necessary to ensure the job gets done properly; Handling Credit
Card transactions; Helping customers overcome their credit issues due to non payment, or from “getting
behind” on their bills with appropriate debt payment options; Customer Follow up and Placement of
Feedback; Pricing Enquiries; Sign Ups and Prevention of Loss (Retention) .
Man ag er ▪ November 2006 – April 2009
4C Gems and Jewellery ▪ Ottawa Ontario
Maintaining top sales position (consecutively within the top three position); Excellent customer service
to all clientele; Shipping/ Receiving; Filing; Scheduling; Responding to all inter store e-mails (Chain
Store with approximately 21 other stores); Thorough monthly inventory; Handling large transactions:
Training new staff ; Coaching my team in a positive manner Excellent phone manner; Responsible for a

2. Meaghan Bennett Page 2
multi-million dollar store; Motivating staff to sell; Opening and closing (Major Key holder):
Merchandising.
S al es A sso ciate ▪ December 2005 – May 2006
Epochs Jewellery ▪ Ottawa Ontario
Meeting and exceeding targets set out for all the staff by the Manager; Thorough cleaning of entire store
and all its merchandise; Excellent customer service; Excellent phone manners; Handling large monetary
transactions in all forms;
S al es A sso ciate ▪ January 1999 – October 2005
Charm Diamond Centre ▪ Bridgewater, Nova Scotia
Meeting and exceeding any goals set out for us by the Manager (Consecutively the best seller of
extended warranty plans for the duration of my stay with this company); Thorough bi-annual inventory;
Excellent customer service; Excellent phone manners; Handling large monetary transactions in all
forms; Minor repairs to jewellery; Shipping; Receiving; Key holder.
Recept i o nist/Operator ▪ Autumn 2001 – Summer 2002
Sun One on One Salon▪ Bridgewater, Nova Scotia
Answering phones and booking appointments for two very active businesses (hair salon and tanning
salon); Greeting each customer as they came in and directing them to the appropriate waiting area;
Educating new clientele to the features and benefits to indoor tanning, and assessing their needs;
Extensive cleaning of the tanning beds and rooms; Extensive laundry (towels and cleaning cloths);
Selling product to the client (tanning packages and oils); Handling monetary transactions in all forms;
Opening and closing the store (Key Holder);
O u t bo un d Tel eph one S ales A sso ciate ▪ Spring 2005 – Autumn 2005
Intermax Water Systems▪ Bridgewater, Nova Scotia
Efficient use of time, I worked from home and had to be very self-motivated; Cold Calling people in a
rural setting and selling the idea of water testing and then setting up an appointment for a technician to
come see them; Recording all information taken and e-mailing it back to the head office daily.
Skills
 Data Entry – I have a great typing speed with high accuracy to spelling and grammar as well as an
attention to detail that is finely tuned. Also (while not necessarily Data Entry oriented) I am fluent in the
program Gentrack, and competent in SAP.
 Excellent Listening Ability – I am very able when it comes to listening to what a customer/client is
trying to say and plucking the truth and the essence from it. Likewise, when I receive feedback I not only
“hear” but truly listen and am able to put what guidance I do receive into effect immediately, so as to
continually improve my skill set.

3. Meaghan Bennett Page 3
 Excellent Time Management Skills – I am able to focus, prioritize, and organize my time so as to be
efficient in everything I do. I enjoy meeting Deadlines, and the rush from that feeling of accomplishment
when I succeed at doing the very best I can and achieving the best results possible.
 Excellent Customer Service Skills – I have always prided myself on my exceptional ability to help
people. People are drawn to my personality, and find me to be vivacious, charming, and knowledgeable.
I also have an unparalleled phone manner, which makes me pleasant to deal with, even when not face to
face. I have a deep respect for the feelings and opinions of others, and this makes me understanding,
and empathetic to their needs, thus allowing me to help them find a solution to whatever problem or
need they might be facing. I also have a great ability to retain knowledge and to pass it on expertly and
with authority.
 Ability to work in a team, and management skills – Every job I have ever held (bar one), has been a
team mission. Working in large chain, but small retail space, jewellery stores, with up to 8 other women,
is not something for the faint of heart. But I have always managed it with a sense of humor, and ability to
help soothe ruffled feathers. I have always been the “go-to” person, when there was a problem, as I have
always been keen to help, whether it be a switch in scheduling, or a customer issue that needed
resolution etc. As a Manager I knew it fell to me to make sure there was harmony amongst the staff as
well as a sense of contentment with their work space. Also, as everyone who works in retail knows,
motivation and the ability to sell go hand in hand. I saw the need to motivate my sales team on a
regular basis, and managed to do so without being overbearing.
 Great selling skills – My selling skills have always been very good. I am motivated by results, and enjoy
engaging customers to understand their needs followed up by enticing them with right product.
Enthusiasm and passion get the results I am looking for, and I find it easy to close the sale. By the end of
the discussion, they have what they are looking for, happy and confident with their purchase, and I have
a bright relationship with a customer which usually means a return client. Also because I have this
kinship, I am generally able to do the “add on” sale as well.
Education
NGRHS
September 1998 ▪ completed High School
References
Are Very Happily Available Upon Request