After completion of the presentation, the participants will be able to know the : - Introduction and background of SA - Purpose of SA Process - Quality Assurance in Higher Education of Bangladesh - Self-Assessment Process at the program level - IQAC at SAU - Conclusion

1. Prof. Dr. Md. Nazrul Islam
Former Director, Institutional Quality Assurance Cell
SAU, Sylhet

2. 
 Introduction
 Purpose of SA Process
 Quality Assurance in Higher Education of Bangladesh
 Self-Assessment Process
 IQAC at SAU
 Conclusion
Presentation Contents

3. 
 Quality assurance refers to systematic, structured
and continuous attention to quality in terms of
quality maintenance and improvement
 Quality assurance in higher education is crucial
in a country’s strategic plans to enhance
effectiveness and to meet international standards
 Self-Assessment is a process to assess yourself by
yourself to maximize the performance
Introduction

4.  Self-assessment at the program level is going on
through Institutional Quality Assurance Cell
(IQAC) under the guidelines of Quality
assurance Unit (QAU), UGC, Dhaka.
Continue…..

5. 
 To study the impact of self-assessment process
at SAU
 To investigate the effect of Teacher’s evaluation
for the improvement of quality of higher
education at Sylhet Agricultural University
 All faculty members, students and relevant
stakeholders are involved in this process
Purpose of SA Process

6. 
 To ensure the quality education in Bangladesh
Higher Education Institutes, Quality Assurance
Unit (QAU) was established in University
Grants Commission
 QAU formed Institutional Quality Assurance
Cells (IQACs) at each Public and Private
University across Bangladesh for this purpose
 These cells are working under the guidelines of
QAU
 A significant improvement in higher education
system is observed after the establishment of
these cells
Quality Assurance in Higher Education of
Bangladesh

7. 
Self-Assessment

8. 
 The quality of academic departments of the
University is checked through Self-Assessment
Report (SAR) that is prepared by PSAC using Self-
Assessment Manual (SAM) and survey data
provided by HEQEP
 Following steps are involved in self-assessment
process
 IQAC forms the Program SAC that will be
responsible for preparing Self-Assessment Report
(SAR)
 SAR must contain, mission, objectives, course
outline, facilities available about faculty and
expected outcomes of the program
 SAC conducts Surveys for Outcomes / Feedback
Self-Assessment Process

9. 
 SAC reviews / ensure the documentation.
 IQAC give the appointment of EPRT in
consultation of SAC and by the approval of the
Honorable Vice-chancellor following the
guideline of QAU
 EPRT conducts their review visit at the
University Campus and presents the external
validation report for preparing the future
improving plan.
 IQAC submit the EVR with IP to the Honorable
Vice-chancellor for approval by the Syndicate.
 IQAC send Improvement Plan to the Deans of
all Faculties for implementation
Continue….`

10.  Self-assessment is a continuous an ongoing process
Self-Assessment Cycle

11. 
 IQAC was established at SAU, Sylhet in 2015
 Four Faculties are now under the umbrella of
IQAC
 IQAC is achieving all the targets set by QAU,
UGC, HEQEP
IQAC at SAU

12. Capacity & Process includes:
 Quality of learners with commitment and interest
 Quality of Staffs in terms of commitment,
knowledge, skills and attitudes
 Physical Facilities
 Environments : Governance, Health & Safety
 Content that is reflected in relevant curricula
 Processes: Teaching Learning and Assessment to
facilitate attainment of learning outcomes
Capacity & Process

13. 
 Expansion
 Concerns of the Stakeholders
 Accountability
 Competition
 Increasing trends of cross border education
Why Worry About Quality?

14. 
 Quality comes out of a well structured
process or system.
 This system includes infrastructure, evidence of
good practices and guiding principles for
education.
 Quality assurance is a continuous process of
assessing and evaluating for continuous
improvement.
 QA focuses on both accountability and
improvement through an agreed and consistent
process and well- established criteria.
 Quality assurance process determines the
attainment of learning outcomes.
Quality Assurance

15. 
Quality Race……… But no end

16. 
Running Hard to Remain in the Group
Running Harder to be Ahead
Quality Race

17. 
Running alone
within the boundary
ignoring global trends…
resulting no progress
Struggling Hard To Survive

18. 
Needs To Be Ensured
 Effectiveness of the program
 Accountability to the stakeholders
 Evidence of good practice
 Assurance of Learning
 Transparency & Credibility

19. 
Assurance of Learning
Quality
Education: Meet
the Needs
Student
Centered
Learning
Support
Services
Quality
Curriculum
Effective Teaching
Learning

20. 
What are the Purposes of University…. Mission &
objectives
 How should the University do the job…
Strategy
 How we do the job….. Assessment & Evaluation
 Are we doing the right things in the right ways ?
 How can we do the job better …. Improvement
 How best we can approach the issues/key areas?
Critical Issues … to be addressed

21. 
 Institutionalization of IQAC
 Development of Qualifications Framework
 Formation of QAACB
 Future Dimensions of QA System
 Quality Culture
 Global Quality Label
 Internationalization of QA
QA Mechanism

22. 
Institution
Level
Recognition
Accreditation
Stage III
Program
Level
Institution
Level
Policy Guidelines Quality
Assurance Unit Stage I
IQAC
Internal Quality Assurance
Cell
Stage II

23. 
Pre-requisites Stages Responsibilities
Commitment Signing Contract Top Management
Commitment of Key Activity Plan IQAC
persons
Framework of
Assessment
(Diagnosis)
IQAC & PoEs
Reference, Motivation
and Support Structure
Assessment Reports Documentation & QAC, IQAC & PoEs
Strategic QA Planning
Making IQAC Functional

24. 
 Define the objectives of Internal QA System
 Determine the functional areas
 Determining the Needs & Urgency
 Setting priority
 Developing six-monthly Activity plan
specifying time,
 estimated budget and expected outcomes
 Defining the role of interest groups
Activity Plan

25. 
 Identify the major elements to be taken into
account for assessment & review
 Rules, regulations and standards that regulate
education
 Organizational structure that supports the design
and delivery education.
 Procedures and mechanisms to provide education
 Assessment of QA areas
 Establish the procedure for assessment (SA
Manual)
 Team building involving the stakeholders
responsible for assessment
 Preparing the assessment report
Assessment

26. 
 Documentation of the Assessment Reports
 Identifying the Strengths, Weakness,
 Opportunities and Threats
 Identifying the areas need Improvement
 Determining the Standards for Quality Assurance
 Developing the Strategic Plan for QA specifying
timeline
 Monitoring the Implementation and Improvement
Documentation & Strategic Planning

27. 
 Facilitate to define the mission and objectives of
the University
 Facilitate Self-Assessment
 Review the existing procedures
 Develop standards and benchmarks
 Develop a data base with open access
 Develop an Institutional QA Strategic Plan
 Co‐ordinate all QA related activities
 Organize workshops, seminars and
appropriate training for capacity building
Major Functions of IQAC

28. 
 Governance
 Curriculum Content Design & Review
 Student: Admission Progress and Achievements
 Physical Facilities
 Teaching - Learning and Assessment
 Student Support Services
 Staff and Facilities
 Research and Extension
 Process Management and Continuous Improvement
Quality Assurance Areas

29. 
The Quality Assurance Committee:
 Vice Chancellor of the university (Chair)
 Director of Finance & Accounts of the University
 Director of IQAC
 All Deans
 Director(s) of all institutes not under the Dean or
Faculty
 Two senior academics/personnel appointed by
the Syndicate
 Registrar of the University
 Member Secretary - Additional Director of the
IQAC
Institutional Oversight: QAC

30. 
Relational Structure
Self-Assessment
Committees
Vice
Chancellor
Syndicate
QAU
UGC
Quality
Assurance
Committee (QAC)IQAC

31. 
 The QAU will guide the IQAC to implement QA
process
 QAC will ratify and endorse decisions,
documents, strategic QA plan of the University
and reports prepared by the IQAC .
 The IQAC shall be the liaison office between the
QAU, UGC and the University.
 Self-assessment committee will conduct self
assessment of programs and prepare improvement
plan at the program level.
Functional Relationship

32. 
A Little Push to the ……
Right Direction

33. 
 Promoting QA culture within the University.
 Institutionalizing the QA practices
 Building image of the University with confidence
of the stakeholders transparency, accountability,
and Ensuring good practices in all aspects
of management.
 Preparing the University to meet the External
quality Assurance and accreditation requirements
Major Objectives of the IQAC

34. 
Involvement– Engagement -- Participation
 Team Building
 Coverage -- Inclusive
 Context Sensitive
 Sensitization – Acceptance
 Assessment
 Partnership -- Networking
 Commitment to improve
 Continuity – Process Management
Key Success Factors

35. 
Everything will become ….
 N-No
 A-Action
 T-Talk
 O-Only
Otherwise

36. 
Exploring the fullest potentials of students
• Attainment of learning outcomes
• Quality education in the context of real life
• Gainful employment of the graduates
• Image of the university and country as well
• Network building
• Better use of the country’s most valuable human resource
At the End

37. 
May be bitter at the beginning

38. 
You will enjoy at the end

39. 