Building Successful Employee Relationships: A Cornerstone to Fraud Prevention & Risk Management

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This webinar will review the risks related to employee hiring and retention and how the potential risks can impact an organization. The presentation will also discuss fundamental best practices related to the employee hiring and management process. There will also be a discussion around recent legislation regarding what employers can and cannot do during the hiring process, or how the process should be handled to avoid any legal problems.

Business

Building Successful
Employee Relationships
A Cornerstone to Fraud Prevention
and Risk Management

Introductions
David Hammarberg
• Principal
• Leader of Forensic Examination
Services
• Certified Fraud Examiner
• Dhammarberg@macpas.com
Sam BowerCraft
• Senior Manager
• M.S. Information Systems
• Certified Information Systems
Auditor
• SBowerCraft@macpas.com
Eric Stark
• Cipriani & Werner PC
• Esquire
• Partner
• EStark@c-wlaw.com

Objectives
• Increase the understanding of the risks associated with the hiring
and retention of employees related to:
• Employment law
• Fraud and operations
• Gain a better understanding of new legal requirements and
guidance related to the hiring process.

Common Organizational Structure
The employee/employer relationship is a foundation for a
successful business.
• This relationship is managed by both parties – employee and
employer.
• It starts with the Hiring Process.
• It continues with the Managing Current Employees process.
• The greater the company investment in the relationship, the
greater the return.

Common Organizational Structure
A company’s employment and management processes set
expectations for the relationship.
• Environment
• Culture
• Acceptable and unacceptable behavior.

Risks to Avoid - Ineffective (Bad)
Hiring Practices Lead to:
• The wrong employee in the position.
• Bad employees
(bad fit for role / company / fraud).
• Bottom line impact due to cost of replacement.
• Organizational discontent.
• Allegation of Discrimination in the Hiring Process
• Costly Litigation

Processes to Mitigate These Risks
Hiring Practices 101: Do these things.
• Draft/Review Job Descriptions
• Conduct a Post-offer, pre-employment physical examination
• Consult Experts When Necessary

Processes to Mitigate These Risks
Beware these things.
• Illegal Advertising/Interviewing Practices
• Americans with Disabilities Act (ADA) Overlay
• Background Check Legal Issues

Management Practices 101
Do These Things
• Draft and Update Company Handbook
• Apply Existing Policy Consistently
• Ensure Adequate Documentation Exists

Management Practices 101
Beware These Things
• Unemployment Compensation Eligibility
• Wrongful Termination
• Discrimination in the Disciplinary Process

Benefits to Implementing These
Processes
• Proper employee hiring (right person, integrity)
• Better employee retention
• Lower risk of fraud or operational issues.
• Reduced risk of employee loss / termination risk.
• Legal Compliance

Questions?
David Hammarberg
• Principal
• Leader of Forensic Examination
Services
• Certified Fraud Examiner
• Dhammarberg@macpas.com
Sam BowerCraft
• Senior Manager
• M.S. Information Systems
• Certified Information Systems
Auditor
• SBowerCraft@macpas.com
Eric Stark
• Cipriani & Werner PC
• Esquire
• Partner
• EStark@c-wlaw.com

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3. Building Successful Employee Relationships A Cornerstone to Fraud Prevention and Risk Management

4. Building Successful Employee Relationships A Cornerstone to Fraud Prevention and Risk Management

5. Building Successful Employee Relationships A Cornerstone to Fraud Prevention and Risk Management

6. Introductions David Hammarberg • Principal • Leader of Forensic Examination Services • Certified Fraud Examiner • Dhammarberg@macpas.com Sam BowerCraft • Senior Manager • M.S. Information Systems • Certified Information Systems Auditor • SBowerCraft@macpas.com Eric Stark • Cipriani & Werner PC • Esquire • Partner • EStark@c-wlaw.com

7. Objectives • Increase the understanding of the risks associated with the hiring and retention of employees related to: • Employment law • Fraud and operations • Gain a better understanding of new legal requirements and guidance related to the hiring process.

8. Common Organizational Structure The employee/employer relationship is a foundation for a successful business. • This relationship is managed by both parties – employee and employer. • It starts with the Hiring Process. • It continues with the Managing Current Employees process. • The greater the company investment in the relationship, the greater the return.

9. Common Organizational Structure A company’s employment and management processes set expectations for the relationship. • Environment • Culture • Acceptable and unacceptable behavior.

10. Risks to Avoid - Ineffective (Bad) Hiring Practices Lead to: • The wrong employee in the position. • Bad employees (bad fit for role / company / fraud). • Bottom line impact due to cost of replacement. • Organizational discontent. • Allegation of Discrimination in the Hiring Process • Costly Litigation

11. Processes to Mitigate These Risks Hiring Practices 101: Do these things. • Draft/Review Job Descriptions • Conduct a Post-offer, pre-employment physical examination • Consult Experts When Necessary

12. Processes to Mitigate These Risks Beware these things. • Illegal Advertising/Interviewing Practices • Americans with Disabilities Act (ADA) Overlay • Background Check Legal Issues

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14. Management Practices 101 Beware These Things • Unemployment Compensation Eligibility • Wrongful Termination • Discrimination in the Disciplinary Process

15. Benefits to Implementing These Processes • Proper employee hiring (right person, integrity) • Better employee retention • Lower risk of fraud or operational issues. • Reduced risk of employee loss / termination risk. • Legal Compliance

16. Questions? David Hammarberg • Principal • Leader of Forensic Examination Services • Certified Fraud Examiner • Dhammarberg@macpas.com Sam BowerCraft • Senior Manager • M.S. Information Systems • Certified Information Systems Auditor • SBowerCraft@macpas.com Eric Stark • Cipriani & Werner PC • Esquire • Partner • EStark@c-wlaw.com

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18. Questions? David Hammarberg • Principal • Leader of Forensic Examination Services • Certified Fraud Examiner • Dhammarberg@macpas.com Sam BowerCraft • Senior Manager • M.S. Information Systems • Certified Information Systems Auditor • SBowerCraft@macpas.com Eric Stark • Cipriani & Werner PC • Esquire • Partner • EStark@c-wlaw.com

19. Building Successful Employee Relationships A Cornerstone to Fraud Prevention and Risk Management

Building Successful Employee Relationships: A Cornerstone to Fraud Prevention & Risk Management

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