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The Search for Total Search:
Lessons from Machine
Learning on Incrementality
Slideshare.Net/MaxFlajsner1
Linkedin.com/max-flajsner
Max Flajsner
Incubeta
©2023 Incubeta. All Rights Reserved.
2
An Introduction
We are a global team of
digital experts building
connected solutions
for our clients
➔ Performance Marketing Agency of the Year 2022
➔ Longest serving Google partner in EMEA
➔ Launched our proprietary technology, Seamless
Search, in 2020
©2023 Incubeta. All Rights Reserved.
©2023 Incubeta. All Rights Reserved.
Age Old Questions of Search
Is paid search actually worth it?
If I were to turn it off, how much would my organic pick up?
How can I find a way to only spend money when it’s adding value?
4
©2021 Incubeta. All Rights Reserved.
4
©2023 Incubeta. All Rights Reserved.
4
The Age Old Question Of Search
4
Is paid search
incremental?
©2023 Incubeta. All Rights Reserved.
5
5
We Were Tasked To Answer:
How
incremental
is it?
When is it
incremental?
How does it
vary?
How can I
achieve it?
6
©2023 Incubeta. All Rights Reserved.
6
The Problem
Existing
Approaches
Insufficient
Google Method
Scraping Method
©2023 Incubeta. All Rights Reserved.
7
Test run at top level
Usually pausing half your keywords or blocking half your cookie
pool
Sweeping recommendations
As such the analysis is done across a broad set of vastly different keywords meaning we
are missing the intricacies of each keywords - Competition, CPC, CTR, CR, AOV, Org Pos
One time analysis
Tests are done once and relied on for years to come. Whether a paid ad is worth it or not
changes every single day.
The Usual Method
Net Result: Inefficiency
8
©2023 Incubeta. All Rights Reserved.
8
The Scraping Method
Keyword X
Your Organic
Your Paid
Keyword X
Your Organic
Organic Competition
Organic Competition
All overlap of paid and organic is bad - right?
● What is the impact to CTR?
● What does that mean in terms of revenue?
● How much does the paid listing cost?
There will always be a price where having both listings drives better
performance, it’s not a black & white decision.
Would it be the same for a similar keyword Y?
9
©2023 Incubeta. All Rights Reserved.
9
The Goal
Our Goal
Bidding to maximise incrementality
©2023 Incubeta. All Rights Reserved.
10
How Do You Find The Optimum Bid?
We want to find the
point where any
additional penny
spent/saved, no
longer nets more
than a penny back.
©2022 Incubeta. All Rights Reserved.
11
So How Do We Achieve Incrementality?
Point where the gradient
drops below 1, is the point
at which the max bid is
set.
Cost (£)
Total
Revenue
(£)
©2022 Incubeta. All Rights Reserved.
12
So How Do We Achieve Incrementality?
13
©2023 Incubeta. All Rights Reserved.
13
The Solution
Our Solution
Leverage ML
©2023 Incubeta. All Rights Reserved.
Build Full Picture of Search
First we need to build the full picture of search!
Impressions
Clicks
Position
Everything!
Including…
CR
AOV
● Each Query
● Every Day
©2023 Incubeta. All Rights Reserved.
True Search
Reporting
True Search Bid
Optimisation
Organic Position
INTERNAL
FACTORS
Device Targeting
Promo Periods
EXTERNAL
FACTORS
Paid Position
Site Performance
Ad format
Organic Competition
SERP Structure
Seasonality
Paid Competition
Consumer Trends
Economic Trends
What Seamless Search does
Seamless Search is the only platform that enables advertisers to
manage their paid and organic search activity in unison
©2023 Incubeta. All Rights Reserved.
16
Does It Work?
The results are great…
The stories are better!
17
©2023 Incubeta. All Rights Reserved.
17
The Benefit
The Eternal
Questions ML
Answers
©2023 Incubeta. All Rights Reserved.
18
Unique Insights on Paid & Organic Relationship
19
Maya Alves
Digital Marketing Lead
19
Question 1
Budgets are tight, but I still need to grow revenues. I need to
find efficiencies to free up some budget.
Business Challenge:
Search Challenge:
Organic doesn’t pick up all the traffic when I pause keywords
with no competition, how can I find the optimum point?
©2023 Incubeta. All Rights Reserved.
20
©2023 Incubeta. All Rights Reserved.
20
Seamless Search Summary
Impression share
0.77
-16%
Total CPC
£0.22
-59%
Total CTR
59%
+3.4%
Impressions
87,031
-8.9%
Total ROAS
37.16
+139%
Total Search Cost
£11,339
-60.9%
Total Search Margin
£410,044
-3%
Answer 1
Maya Alves
Digital Marketing Lead
Melanie Begum
Paid Media Manager
21
©2023 Incubeta. All Rights Reserved.
Question 2
The business wants to grow, but budget is finite. I am willing
to spend more, but only where I can have confidence it will
lead to verifiable growth.
Business Challenge:
Search Challenge:
I get great organic traffic from some generic/product terms
with a lot of paid competition - is it worth entering the fight?
22
©2023 Incubeta. All Rights Reserved.
22
Total CTR
11%
+59%
Total Cost
£369,191
+9,068%
Total CPC
£0.55
+4,720%
Total Clicks
665,840
+90%
Total Revenue
£1,128,008
+64%
Total Search Margin
£758,817
+11%
Answer 2
Seamless Search Summary
Melanie Begum
Paid Media Manager
Simon Cole
Ecommerce Director
23
©2023 Incubeta. All Rights Reserved.
Question 3
Site performance is in a down period (seasonal/economical)
we need to scale back and save budget for future periods,
but we need to do so where efficient.
Business Challenge:
Search Challenge:
I get great organic traffic from some generic/product terms
with a lot of paid competition - is it worth entering the fight?
24
©2023 Incubeta. All Rights Reserved.
24
Impression Share
0.49
-49%
Total CTR
28%
-3%
Total CPC
0.18%
-48%
CR
3.43%
-25%
Answer 3
Seamless Search Summary
Total Impressions
1,188,420
+1.5%
Total ROAS
£13.19
+64%
Total Search Margin
£714,145
-11%
Total Cost
£58,587
-49%
Simon Cole
Ecommerce Director
Stoyan Elenov
Search Manager
25
©2023 Incubeta. All Rights Reserved.
Question 4
Our budget isn’t huge, so we would like to get more out of
what we have and invest only in sustainable growth.
Business Challenge:
Search Challenge:
My organic position has improved, how should I react? What
is the SEO improvement worth?
26
©2023 Incubeta. All Rights Reserved.
26
Total CPC
£0.21
-38.4%
Total Cost
£96,842
-38%
Total CTR
74%
+5%
Organic Position
1.70
-6%
Answer 4
Seamless Search Summary
Total ROAS
£9.14
+120%
Total Search Margin
£788,647
+60%
Stoyan Elenov
Search Manager
27
Key Takeaways
So how can you get started monitoring
Total Search performance from
tomorrow?
Link Up Search
Console To GAds
Isolate Your Top
SEO Terms In Paid
Get Familiar With
Paid + Organic
Design Some Tests
You can’t complain
about Google if you
don’t use the one tool
they give you!
For high organic volume
terms, create exact
match keywords and
negative them from
other campaigns.
Hagakure can wait!
This is the easiest way
to get a view on total
search performance.
With these reports we
can track total clicks
over time.
By adjusting paid
strategy and
monitoring total click
volumes over time by
each keyword, you can
develop an approach to
deliver better total
search value
©2023 Incubeta. All Rights Reserved. 28
We have
championed,
pioneered &
driven the
Monday.com
roll-out
D’nel passed
her Google PM
Foundations
Course
Level Up
Your Search.
Level Up Your Search
Test it Yourself.
Get exclusive access
to Seamless Search
Demo Dashboard.
Be Inspired.
Access our
Success Stories
booklet.
Enjoyed the
talk?
Access Max’s
presentation
slides.
Stay ahead of
the game.
Check out our 2023
Search Trends
Infographic.
SCAN ME

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Brighton SEO 2023 - ML Lessons For Total Search.pdf

  • 1. The Search for Total Search: Lessons from Machine Learning on Incrementality Slideshare.Net/MaxFlajsner1 Linkedin.com/max-flajsner Max Flajsner Incubeta
  • 2. ©2023 Incubeta. All Rights Reserved. 2 An Introduction We are a global team of digital experts building connected solutions for our clients ➔ Performance Marketing Agency of the Year 2022 ➔ Longest serving Google partner in EMEA ➔ Launched our proprietary technology, Seamless Search, in 2020 ©2023 Incubeta. All Rights Reserved.
  • 3. ©2023 Incubeta. All Rights Reserved. Age Old Questions of Search Is paid search actually worth it? If I were to turn it off, how much would my organic pick up? How can I find a way to only spend money when it’s adding value?
  • 4. 4 ©2021 Incubeta. All Rights Reserved. 4 ©2023 Incubeta. All Rights Reserved. 4 The Age Old Question Of Search 4 Is paid search incremental?
  • 5. ©2023 Incubeta. All Rights Reserved. 5 5 We Were Tasked To Answer: How incremental is it? When is it incremental? How does it vary? How can I achieve it?
  • 6. 6 ©2023 Incubeta. All Rights Reserved. 6 The Problem Existing Approaches Insufficient Google Method Scraping Method
  • 7. ©2023 Incubeta. All Rights Reserved. 7 Test run at top level Usually pausing half your keywords or blocking half your cookie pool Sweeping recommendations As such the analysis is done across a broad set of vastly different keywords meaning we are missing the intricacies of each keywords - Competition, CPC, CTR, CR, AOV, Org Pos One time analysis Tests are done once and relied on for years to come. Whether a paid ad is worth it or not changes every single day. The Usual Method Net Result: Inefficiency
  • 8. 8 ©2023 Incubeta. All Rights Reserved. 8 The Scraping Method Keyword X Your Organic Your Paid Keyword X Your Organic Organic Competition Organic Competition All overlap of paid and organic is bad - right? ● What is the impact to CTR? ● What does that mean in terms of revenue? ● How much does the paid listing cost? There will always be a price where having both listings drives better performance, it’s not a black & white decision. Would it be the same for a similar keyword Y?
  • 9. 9 ©2023 Incubeta. All Rights Reserved. 9 The Goal Our Goal Bidding to maximise incrementality
  • 10. ©2023 Incubeta. All Rights Reserved. 10 How Do You Find The Optimum Bid? We want to find the point where any additional penny spent/saved, no longer nets more than a penny back.
  • 11. ©2022 Incubeta. All Rights Reserved. 11 So How Do We Achieve Incrementality? Point where the gradient drops below 1, is the point at which the max bid is set. Cost (£) Total Revenue (£)
  • 12. ©2022 Incubeta. All Rights Reserved. 12 So How Do We Achieve Incrementality?
  • 13. 13 ©2023 Incubeta. All Rights Reserved. 13 The Solution Our Solution Leverage ML
  • 14. ©2023 Incubeta. All Rights Reserved. Build Full Picture of Search First we need to build the full picture of search! Impressions Clicks Position Everything! Including… CR AOV ● Each Query ● Every Day
  • 15. ©2023 Incubeta. All Rights Reserved. True Search Reporting True Search Bid Optimisation Organic Position INTERNAL FACTORS Device Targeting Promo Periods EXTERNAL FACTORS Paid Position Site Performance Ad format Organic Competition SERP Structure Seasonality Paid Competition Consumer Trends Economic Trends What Seamless Search does Seamless Search is the only platform that enables advertisers to manage their paid and organic search activity in unison
  • 16. ©2023 Incubeta. All Rights Reserved. 16 Does It Work? The results are great… The stories are better!
  • 17. 17 ©2023 Incubeta. All Rights Reserved. 17 The Benefit The Eternal Questions ML Answers
  • 18. ©2023 Incubeta. All Rights Reserved. 18 Unique Insights on Paid & Organic Relationship
  • 19. 19 Maya Alves Digital Marketing Lead 19 Question 1 Budgets are tight, but I still need to grow revenues. I need to find efficiencies to free up some budget. Business Challenge: Search Challenge: Organic doesn’t pick up all the traffic when I pause keywords with no competition, how can I find the optimum point? ©2023 Incubeta. All Rights Reserved.
  • 20. 20 ©2023 Incubeta. All Rights Reserved. 20 Seamless Search Summary Impression share 0.77 -16% Total CPC £0.22 -59% Total CTR 59% +3.4% Impressions 87,031 -8.9% Total ROAS 37.16 +139% Total Search Cost £11,339 -60.9% Total Search Margin £410,044 -3% Answer 1 Maya Alves Digital Marketing Lead
  • 21. Melanie Begum Paid Media Manager 21 ©2023 Incubeta. All Rights Reserved. Question 2 The business wants to grow, but budget is finite. I am willing to spend more, but only where I can have confidence it will lead to verifiable growth. Business Challenge: Search Challenge: I get great organic traffic from some generic/product terms with a lot of paid competition - is it worth entering the fight?
  • 22. 22 ©2023 Incubeta. All Rights Reserved. 22 Total CTR 11% +59% Total Cost £369,191 +9,068% Total CPC £0.55 +4,720% Total Clicks 665,840 +90% Total Revenue £1,128,008 +64% Total Search Margin £758,817 +11% Answer 2 Seamless Search Summary Melanie Begum Paid Media Manager
  • 23. Simon Cole Ecommerce Director 23 ©2023 Incubeta. All Rights Reserved. Question 3 Site performance is in a down period (seasonal/economical) we need to scale back and save budget for future periods, but we need to do so where efficient. Business Challenge: Search Challenge: I get great organic traffic from some generic/product terms with a lot of paid competition - is it worth entering the fight?
  • 24. 24 ©2023 Incubeta. All Rights Reserved. 24 Impression Share 0.49 -49% Total CTR 28% -3% Total CPC 0.18% -48% CR 3.43% -25% Answer 3 Seamless Search Summary Total Impressions 1,188,420 +1.5% Total ROAS £13.19 +64% Total Search Margin £714,145 -11% Total Cost £58,587 -49% Simon Cole Ecommerce Director
  • 25. Stoyan Elenov Search Manager 25 ©2023 Incubeta. All Rights Reserved. Question 4 Our budget isn’t huge, so we would like to get more out of what we have and invest only in sustainable growth. Business Challenge: Search Challenge: My organic position has improved, how should I react? What is the SEO improvement worth?
  • 26. 26 ©2023 Incubeta. All Rights Reserved. 26 Total CPC £0.21 -38.4% Total Cost £96,842 -38% Total CTR 74% +5% Organic Position 1.70 -6% Answer 4 Seamless Search Summary Total ROAS £9.14 +120% Total Search Margin £788,647 +60% Stoyan Elenov Search Manager
  • 27. 27 Key Takeaways So how can you get started monitoring Total Search performance from tomorrow? Link Up Search Console To GAds Isolate Your Top SEO Terms In Paid Get Familiar With Paid + Organic Design Some Tests You can’t complain about Google if you don’t use the one tool they give you! For high organic volume terms, create exact match keywords and negative them from other campaigns. Hagakure can wait! This is the easiest way to get a view on total search performance. With these reports we can track total clicks over time. By adjusting paid strategy and monitoring total click volumes over time by each keyword, you can develop an approach to deliver better total search value
  • 28. ©2023 Incubeta. All Rights Reserved. 28 We have championed, pioneered & driven the Monday.com roll-out D’nel passed her Google PM Foundations Course Level Up Your Search. Level Up Your Search Test it Yourself. Get exclusive access to Seamless Search Demo Dashboard. Be Inspired. Access our Success Stories booklet. Enjoyed the talk? Access Max’s presentation slides. Stay ahead of the game. Check out our 2023 Search Trends Infographic. SCAN ME