It was one big idea that inspired the startup of Paazl in 2009: “Why not let consumers decide where, when, and how their parcel is delivered?”. Since then, we’ve become the experts in meeting consumer delivery expectations, carrier- and warehouse integration, data management, process optimisation, and automated labeling. We’ve never stopped challenging the status quo, helping e-commerce businesses meet and exceed their customers’ demand.

1. partner
program
Future-proof
your delivery

2. Meet Paazl.
A one-stop-shop for your final mile delivery
and carrier management operations, for both
domestic and international e-commerce players.
Our data-driven, multi-carrier platform is
designed for your success.

3. We see the need
in making delivery
reliable.
Conversion
+12% average increase of conversion
when pick-up points are added to the
check-out.
+12%
Retention
+41% faster re-purchase rate when
multiple delivery time slots are offered.
+41%
NPS
+80% of online retailers see their Net
Promoter Score increase when they
offer more than one delivery option.
+80%
Better
delivery
drives
results.
Improve your delivery
experience, directly
impact your bottom line.
It was one big idea that inspired the
startup of Paazl in 2009: “Why not let
consumers decide where, when, and
how their parcel is delivered?”.
Since then, we’ve become the experts in meeting
consumer delivery expectations, carrier- and
warehouse integration, data management, process
optimisation, and automated labeling. We’ve
never stopped challenging the status quo, helping
e-commerce businesses meet and exceed their
customers’ demand.
How can we help your
business build a smooth final
mile delivery experience when
you cross country borders?
Ask for a free chat!
+31 (0)20 36 303 77

4. By 2028,
40% of parcels
will be delivered
within two hours
( forecast by
The Walker Sands )
convenient shopping experience from end to end.
Delivery is critical to this experience, beginning with
online and continuing to offline.
When we talk about future-proofing delivery, we’re
considering figures like this: by 2028, 40% of parcels
will be delivered within two hours (forecast by The
Walker Sands). And since 77% of warehouses say that
current expectations for fast delivery are problematic:
we see the opportunity for future proofing.
What the
future holds.
Today, more than 120 million
people shop online and their
expectations are high. Our
challenge in e-commerce: rising
to meet – and exceed - these.
E-commerce has come a long way since 1991
when the internet and the world’s very first
website were launched. Rapid technological
advancements have transformed e-commerce
from an added convenience on top of brick and
mortar – to the new norm.
That’s great news for e-commerce merchants –
with this shift comes a huge increase in consumer
expectations related to online services and
delivery. To give you an idea: customers are
looking for a personalised, speedy, and
Our answer to what the future
holds, at least for the most
successful e-commerce brands
and retailers?
Personalised delivery options,
leading to a smooth final
mile that contributes to high
customer satisfaction and
loyalty.
?

5. How the final mile delivery is handled has become a
key differentiator among e-commerce merchants.
Your customers want to be in charge of when and
where they receive their purchases. They want
convenience, speed, flexibility and a personalised
approach.Offering them multiple shipping options
- preferably with local carriers – sets your business
apart from the competition.
Increase conversion, retention &
NPS rates by personalising your
delivery options.
Seamless.
Rock solid.
Data-driven.
Paazl is a data-driven delivery experience
platform, supported by a rich set of front-end
functionalities. Businesses delivering to both
domestic as well as international consumers
use it as a one-stop-shop and rely on Paazl for
steady growth and conversion. Only a single
connection to Paazl is required to get started
offering real-time, personalized delivery options.
When shoppers
are happy
with their online shopping experience –
from browsing to delivery – they return.

6. Always ready
Carrier
Management1
Do you want to offer your customers more carrier and delivery options , but struggle
with creating e-commerce carrier-specific labels? Connect your warehouse systems
to Paazl and automatically generate shipping labels and EDI notifications to Paazl’s
network of over 50 leading carriers. Become flexible, fast and ready for the future
with just one connection.
Delivery
Experience2
Create the ultimate delivery experience from first impression to checkout to track &
trace for delivery and returns. Let your customers choose the delivery option they
want by simply integrating Paazl using its REST or SOAP API. Want something even
easier and faster? Paazl’s Checkout Widget is a plug & play solution which includes
tabs for delivery to home addresses, pick-up locations and your own stores.
Stick toPut your brand promise into action and watch conversion and customer
loyalty rocket!
+50
more
Carriers Your company
Carrier
Management
Delivery
Experience
1
2
for e-commerce growth with
the Paazl multi-carrier platform.

7. Future-proof your
Carrier Management.
Always efficient
All your shipping and labelling in one place.
Always the best carriers
Easily add and change carriers and delivery options.
Always connected
Enjoy seamless integration with your warehouse and customer service.
81%
of consumers shop more
with a retailer that makes
returns easy.
* Consumer Delivery Preferences research, Paazl, 2018

8. “Before we served many markets
with a single carrier. Being able to now
instantly add local carriers has proven
key to improving customer satisfaction
in key markets, plus significantly
reducing shipping costs.”
Features
& Benefits:
Higher
Retention
Improved
NPS
Save
Costs
Gain
Flexibility
Shipping Labels
Smart Business Rules
Shipping Label API for Warehouses
Tracking API for Customer Service
Third Party Label Tracking
Scan & Print
Carrier Multi-Contracting
Custom Shipping Labels
Shipping Analytics
Increased
Conversion
Label

9. Future-proof your
Delivery Experience.
Always the best delivery
Personalised delivery options displayed in your checkout
and website.
Always the perfect display
Plug in our Checkout Widget for a customer-friendly display
of delivery options.
Always completely transparent
Update your customers every step of the way with our
track & trace notifications.
56%
65%
of consumers would like
the option of a weekend or
evening delivery.
of consumers would like the
possibility to select a
pre-defined date and time slot.
* Consumer Delivery Preferences research, Paazl, 2018

10. “When customers shop at a premium
brand, they expect premium delivery
options. Thanks to Paazl we can now
offer a delivery experience across
multiple countries that matches what
we stand for as a brand.”
Features
& Benefits:
Higher
Retention
Improved
NPS
Save
Costs
Gain
Flexibility
Paazl Checkout Widget
Soap & Rest API
Delivery Calculations
Expected Time of Arrival
Home Delivery
Customer-selected Day & Time
Pick-up Points & Lockers
Click & Collect
Track & Trace
Increased
Conversion

11. Meet customer expectations:
Transparency
Convenience
An attractive UX
Gain flexibility:
Adjust delivery to market changes right away
Internationalise with local carriers
Paazl’s Checkout Widget enables you to:
Future-proof Paazl
Checkout.
Save costs:
No carrier maintenance
Easy and fast integration
New carriers added with one click

12. Get in touch to discover how we can
improve your delivery experience.
hello@paazl.com
+31 (0)20 773 63 03
Ready to let the
final mile save you
costs and grow
your e-commerce
business?
Let’s discuss!