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Health 2.0,
the Universe &
Everything
 Matthew Holt
 Co-founder, Health 2.0 &
 Founder/Author, The Health Care Blog
Source:
Globescan/BBC/Reuters 2006
What’s he going to talk about?*
Web 2.0
Health 2.0—The Present
• Search, Communities & Tools
Health 2.0—What’s Next                *A relatively good faith
                                      effort will be made to stick
                                      to this agenda but no
• Data utility layers & unplatforms   guarantees will be given
                                      that I’ll actually stick to it,
                                      especially if I can find a
                                      marketing guru in the
Health Care                           audience who can make
                                      me as famous or as rich as
                                      the guy who lives 4 doors
The Universe, Everything              down from me and started
                                      YouTube
What the hell is Web 2.0?
Web 2.0 Ecosystem
Services, not packaged software
Data sources that get richer as
    more people use them
Trusting users as co-developers
Harnessing collective intelligence
The Long Tail




Picture by Hay Kranen
Leveraging the long tail through
     customer self-service
Software above the level of a
       single device
Lightweight user interfaces
Easy Development Platforms
What
is          ?
Americans’ on the Internet for Health
 Pew: Percentage of Internet Users and Adults Who Have Looked Online for
   Information About a Specific Disease or Medical Problem, 2002-2008




      Source: Social Life of Health Information, Pew                       19
      Internet & American Life Project, June 2009;
―...Social software and lightweight tools that promote collaboration between...
stakeholders‖
                                - Matthew Holt and Jane Sarasohn-Kahn



―... all the constituents focus on health value…improving safety, efficiency
and quality of healthcare‖
                                - Scott Shreeve



"health 2.0 is participatory healthcare... we the patients can be effective
partners in healthcare.‖
                                - Ted Eytan
What is “Health 2.0”
 Matthew Holt’s best guess at the constituent parts
• Personalized search that looks into the long tail, and
  cares about the user experience
• Communities that capture the accumulated
  knowledge of patients and caregivers – and explain it to
  the world
• Intelligent tools for content delivery -- and transactions
• Better integration of data with content
And not just a maybe….
  Technologies fusing as patients increasingly guide their
  own care
Health 2.0: User-Generated Healthcare

  Content            Social
                     Networks


            Search
                     Tools

                             Transaction
                                Data
SEARCH:
Gets deeper and more personalized

  • Presentation
  • Deep Search
  • Real Time
  • Answers
SEARCH:
Presentation
SEARCH:
Deep Search
SEARCH:
RealTime
SEARCH: Answers.
           one example is
Matching, Rating & Recommendation
 Doctors   Hospitals, Procedures   Clinical Trials
COMMUNITIES:
Providing support, answering questions,
 aggregating data & tracking outcomes
Search & Online Communities




              +
TOOLS:
 Unlocking databases with
new interfaces and analytics
Emergence of Consumer-Focused Tools

                    1. Personalized
                    2. Analytical
                    3. Supporting
                       Decisions
                    4. Enabling
                       Transactions
A Continuum of Health 2.0?




User-generated   Users connect to   Partnerships to   Data drives
health care      providers          reform delivery   decisions and
                                                      discovery
Health 2.0:
              What’s coming next?
• Integration of the three constituent parts (search,
  communities, tools—all mash up)
• The data utility layer allows easy inclusion of same
  data between different services (liquidity)
    (You may have heard of HealthVault, Google Health)
• Greater diversity in data types
• The emergence of new “unplatforms”
On top of the data utility layer
Unplatforms

• For Applications
• Over Channels
• Intermingling of Applications
• Integration of Data
Unplatforms for applications
Unplatforms over channels
Intermingling of applications sharing
            Unplatforms
Integration of data across Unplatforms
A Continuum of Health 2.0?




User-generated   Users connect to   Partnerships to   Data drives
health care      providers          reform delivery   decisions and
                                                      discovery
Health 2.0: User-Generated Healthcare

  Content                   Social
            Search          Networks


             Data Utility Layer
                           Tools

                                   Transaction
                                      Data

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Health 2.0 Talk at CaBIG