Gym Client Questionaire
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The ultimate questionnaire for a Gym Business Consultant to receive from a gym, when starting a review.of the gym's business. Gym - Healthclub - Yoga Studio - Fitness Studio - Personal Training - Dojo - Boxing - MMA - GroupEx Gyms... if a business consultant wants your business and did not have you fill this in first, find a different business consultant.
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Gym Client Questionaire
- 1. - Page 1 of 2 - Gym Client Intro Questionnaire Gym Name: __________________________________________ Date: _______________________ Gym Address: _______________________________________________________________________ Gym Email(s): _____________________________________ Gym Phone Num: _________________ Gym Website: ____________________________________________________ Gym Primary Focus? (e.g. PT, yoga, mma, general healthcub): ___________________________________ Gym Location: shopping mall office park stand alone bldg along city street other: _____________ Independent or Franchise? ________________________ Approx Total Usable Sq.Ft.? ____________ Major Secondary Amenities (e.g. childcare, pool, basketball court): _________________________________ Total Num of Members: _______________________ Monthly Turnover: ________________________ Num of Core Members (over 100 visits per year): __________________ % of Total members: _________ Single Gym or Multi Gym Owner? _________________________ Owner(s) Name: ______________________________________________________________________ Email: _______________________________________ Mobile Phone Num: ____________________ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Gym Feedback Branding Msg or Tagline: ______________________________________________________________ What do you think differentiates your gym? (biggest strength) ___________________________________ ____________________________________________________________________________________ What do you think are your 2 biggest weaknesses? (not enough members, too much turnover, not enough non- dues revenue, maintenance costs too high, etc.) ____________________________________________________________________________________ ____________________________________________________________________________________ Where do you want THE GYM to be in 5 years? ____________________________________________ ____________________________________________________________________________________ Where do YOU want to be in 5 years? ____________________________________________________ ____________________________________________________________________________________ About how many other gyms within a 1-mile radius of you? ______________
- 2. - Page 2 of 2 - Is your outside front sign clean, clear and visible? Y / N (please attach a current picture) When you walk in the front door, what do you see? ___________________________________________ Please walk into your locker rooms and bathrooms now. Are they all clean? Y / N Do you like your website? Y / N Does it clearly deliver your message? Y / N Other Advertising/Marketing? ___________________________________________________________ (Please review https://www.slideshare.net/MatthewFeldman/sales-is-teamwork-81480509) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - For Consultant’s Use Only Called Gym – 1st time – Date & Time: ______________________________________ Answered? Y / N If No, Duration until reply: ________________ Notes (friendly? helpful?): _______________________________________________________________ Called Gym – 2nd time – Date & Time: ______________________________________ Answered? Y / N If No, Duration until reply: ________________ Notes: ______________________________________________________________________________ Emailed Gym – 1st time – Date & Time: ______________________________________ Answered? Y / N If No, Duration until reply: ________________ Notes (friendly? helpful?): _______________________________________________________________ Emailed Gym – 2nd time – Date & Time: ______________________________________ Answered? Y / N If No, Duration until reply: ________________ Notes: ______________________________________________________________________________ Website: First impression: ______________________________________________________________ Is the phone number easily visible? Y / N Includes an email address and/or email form? Y / N Does website clearly deliver the right message? Y / N Links work? Email: Y / N Social Media: Y / N Other: _______________ Y / N Does Gym have Social Media accounts? Which ones? ______________________________________ ___________________________________________ ______________________________________ Date of last post on Social Media: ______________________________ Social Media Reviews? (e.g. Yelp) ________________________________________________________