Common mistakes accountants make on their website – and how to fix them. By Matt Ellis, from https://honcho.agency.
Download The Perfect Accountancy Website Book here: https://honcho.agency/the-perfect-accountancy-website-book
I don’t really care HOW you do it
Don’t BORE me with technical details
Just tell me HOW IT MAKES MY LIFE BETTER
Or something else.
You know the benefits of what you do better than anyone
I need an accountant
You save me time
What do I do next?
Us WEB DESIGNERS call the HERO.
WIKI Page
Top of website
All above THE FOLD
EVERYTHING is intensional. No fluff.
1. What you do
2. How you make life better
3. What to do next
There’s a test YOU can try
GRUNT
They’ll switch off if there’s too much text
5 second test!
Close laptop
Do they REMEMBER the 3 POINTS?
With all your text be CLEAR NOT CLEVER.
The QUICKER some can UNDERSTAND what you do THE BETTER
Explain at LOWER LEVEL – NOT EXPERTS
NEGATIVE CONNOTATIONS if people struggle to understand
Now some science.
EVERYTHING in that position for a REASON
Eye tracking
CTA the brightest thing
F pattern
Do you want CALLs or EMAILs?
Small team = Emails?
Dedicated sales people = Calls?
Do you want CALLs or EMAILs?
Small team = Emails?
Dedicated sales people = Calls?
1. Faces! Success / ASPIRATIONAL. Real Client. Not Cheese. NEVER BUILDING!
2. Accreditations / Software – I use XERO. PIGGY BACK.
3. Small LOGO. Not shouting. Ooze Confidenct. About the MESSAGE. See Nike / Disney.
Whole Chapter on HOMEPAGE
1. FEAR
2. Why people BUY > INTERNAL and EXTERNAL NEEDs.
– People think it’s external (I NEED AN ACCOUNTANT)
– Really is INTERNAL (I WANT TO SPEND MORE TIME WITH THE KIDS!)
3. Testimonials. Keep them SHORT. STORY. Write yourself! DON’T MAKE UP,
4. PLAN. Mental stepping stone. LOSE Anxiety + FEAR
Other ways to get traffic to your site…
1. Adwords / PPC
2. Social Media
3. Offline Ads / Print
4. Networking – DIRECT
Or…
SEO bad reputation
Snake oil.
It’s not.
It’s easy-ISH.
But has to have THOUGHT / STRATEGY.
CAN NOT be an afterthought.
But what is a content strategy?
Simplify it for you
A really good way to look at it is THIS.
If you’re an accountant THIS IS TRUE.
GUESS how many searches per month?
I’m going to show you a MUST for this soon.
Is NATIONAL, though.
People are searching for you!
NOT just about going to BNI.
People can come to you.
Hardly anyone is doing it right.
Except…
Content marketing
Digital strategy
GUESS How much traffic per month?
QUESTION!
Do you know HOW MUCH TRAFFIC YOUR Site is getting?
Don’t ask for numbers. Too revealing.
how to set up a limited company?
What is a p60?
What tax do I pay on dividends?
…The good news is
NO ones doing it well yet (Except Crunch)
Your site can be fixed!
All these elements should contain KEYWORDS
If your on a CMS.
Should be able to edit this yourself
VERY COMMON MISTAKE!
Unless you’re marketing to GET YOUR NAME out. Pointless.
Remember: GOOGLE FOR QUSTIONS!
Onsite is CONTENT.
Easier to control.
Accountants NEED TO ALSO DO OFFSITE TO WIN!
Low hanging fruit!
Easy!
Just time.
DOMAIN RATING!
Juice Passes down.
MORE AUTHORITY / Rank Higher!
For local searches you NEED this!
Tell Google where you are!
You need to nail!
GOOGLE love faster sites! (You vs Them)
1. Images
2. Self hosting VIDEO. Bad. Use YouTube / Vimeo
3. Bad DEVS
4. Crap hosting.
If you’re paying 3.99 a month – SHARED with 50 other websites.
Google is mobile-first.
Show your mates IN A PUB
[[ Example on next slide ]]
My mailing list – step by step guide.
Typical website setup
REAL IMAGES ARE BEST!
$$$
No excuses not to use good images.
How do you MAKE MY LIFE BETTER
Don’t drone on about being established in 1978, who the owners where.
Open the page.
Search the page for ‘WE’.
Is it too much?
Amazed at the number of people commenting about F1, MTB or BASS
BUILDS RAPORT
I’ve had a video on YOU’VE BEEN FRAMED.
Wanna SEE IT?
Be honest with yourself.
Do you look like a criminal?
LEARN TO WRITE!
What does it say about your business? CHEAP / EXPENSIVE / QUALITY?
Same as BRANDS / FASHION
Mercedes VS Kia.
Fonts, colours.
KNOW YOUR TARGET.
Always true!
Ultimate Website Fail
Don’t use whacky design. PRICE STORY!
DON’T MAKE ME THINK!
See BBC
See Facebook
£1,000,000 R&D budget.
Construction Firms?
IT Workers? RIFF ON THIS
Design Agencies! BE PIXEL PERFECT!
Could be a CONVERSION RATE OPTIMISATION issue?
Remember the CTA button?
Or TEXT / COPY?
Whatever you feel most comfortable with
It can work really well.
OPEN DOORS
I AM HERE BECAUSE OF IT