2. A culture of innovation and quality to ensure we deliver a
personalised service that improves what we do for you, everyday
It starts with people who take pride in what they do. We have a relentless
drive to continually improve how we deliver on our promise, everyday. It can
be seen in the training of our team and the resources we deploy to achieve the
task at hand. This is what defines Integral
Every minute of every day there are people from Integral at work somewhere around the country. It
is this dedication and availability as an enterprise that sets us apart. We build on this mission with a
firm belief that there is a better way. We are constantly learning and investing to train and develop
our people, our equipment and the way we work. It the reason we can provide More.
Deep customer relationships, built on long term thinking, provides us the insight to understand their
real needs. With this information, we continue to position our business, train our people and invest
in new equipment and technology to support our efforts in meeting ever changing challenges.
We also build mutually beneficial relationships with our customers, all results orientated. These
deep relationships help us invest with confidence in new technology that gives us a competitive
advantage and allows us to better support our customers.
Integral Equation
What our customers need
X
[ A belief in a better way
+
a relentless drive to
improve]
=
A solution that gives More
3. At Integral, we put our ideas to work in the real world. It’s about
believing in our team and having the ability harness their ideas,
develop them and turn them into ways to better deliver for our
customers. It’s why we come to work each day.
Ultimately, we are a team of doers. For this reason alone we get the job done,
regardless of what it is, or where it is. Wherever you look in our business, there
are great people committed to getting it done, everyday
We deliver results, that’s the ultimate output of a strong team. Whether it’s a shopping complex,
multi level office building, warehouse or healthcare facility, we have the experience to deliver on our
promise to you. Our quiet confidence comes from knowing we have a willingness to work hard, to
learn and ultimately to prevail.
Our dedicated team are directly employed, not sub contracted, this is intrinsic to our ability to
provide a seamless and value for money proposition to our customers. We provide professional and
skills based development, supported by quality leadership. While it improves skills and job
satisfaction, ultimately it allows us to provide consistency and continuous improvements in the
standard of service we offer.
From daily cleaning through to specialist services, we have an offering that allows customers to
integrate services to ensure optimum value. We can provide the following services individually, and
in a flexible bespoke package
General cleaning
Floor coating
Carpet cleaning
Window cleaning
Pressure washing
Sweeping and Scrubbing
Washroom hygiene
Dust control matting
Pest control
Waste and recycling
Moreover, you can use these services with the confidence of knowing you are dealing with a team of
experts. We take great pride in providing greater accountability, personalised service and better
value. It’s all about how Integral provides you with More.
4. better delivery, better value
If we see a better way to deliver and create more value, it’s in our DNA to show our customers
how. Like we did for a shopping centre north of Melbourne. Until recently they were paying extra
for periodical specialised cleaning like pressure washing to paths, high level glass and the like.
With the money being spent, we were able to deploy permanent staff on site to undertake these
works in a continual manner, rather than just a few times a year. It also created scope for
additional works to be done allowing for a higher, more consistent standard to be maintained.
5. better technology for better outcomes
When our customers need a better way, we have the “know how” to find the solution. This was
true for a property manager taking care of a retail complex in Melbourne’s south east. Prior to
us taking over the contract, they had been advised by the local health authority that unless
they refurbished the public amenities due to the poor standards, they would take action. The
main issue was the cleanliness. We introduced our no touch cleaning system to the site which
provided immediate and dramatic improvement. Daily use maintains the area so well that the
local council removed the Notice and were greatly impressed by the change achieved.
Ultimately this saved the property manager a considerable amount of time and money.
6. Innovation that leads
Greater time restraints for cleaning in a major food retailer lead us to look at a
better way to meet their needs. By deploying class leading small ride on
equipment we were able reduce time on the shop floor, reduce operator fatigue,
improve shopper safety and increase time available to be spent on other cleaning
tasks
![A culture of innovation and quality to ensure we deliver a
personalised service that improves what we do for you, everyday
It starts with people who take pride in what they do. We have a relentless
drive to continually improve how we deliver on our promise, everyday. It can
be seen in the training of our team and the resources we deploy to achieve the
task at hand. This is what defines Integral
Every minute of every day there are people from Integral at work somewhere around the country. It
is this dedication and availability as an enterprise that sets us apart. We build on this mission with a
firm belief that there is a better way. We are constantly learning and investing to train and develop
our people, our equipment and the way we work. It the reason we can provide More.
Deep customer relationships, built on long term thinking, provides us the insight to understand their
real needs. With this information, we continue to position our business, train our people and invest
in new equipment and technology to support our efforts in meeting ever changing challenges.
We also build mutually beneficial relationships with our customers, all results orientated. These
deep relationships help us invest with confidence in new technology that gives us a competitive
advantage and allows us to better support our customers.
Integral Equation
What our customers need
X
[ A belief in a better way
+
a relentless drive to
improve]
=
A solution that gives More](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)