1. BRook
10 Aston Grove, Leeds, England LS13 2DJ • Mobile: 07921182180 • matty-brook18@hotmail.co.uk
Summary
I consider myself to be a competent Account Manger skilled at building and managing effective teams. I offer more than 10
years in logistics management. Skilled at negotiating and implementing cost saving measures without compromising
quality. I tend to adapt quickly to the changing needs of fast-paced and growing organisations.
Skills
 Supplychainandresource management
 Traininganddevelopment
 Warehouse managementsystems
 Superiornegotiationskills
 Expense control and Projectmanagement
 Over-the-roadtransportation
 Excellenttime management
 Skilledmulti-taskerandProactive
Work History
Customer service clerk, January 2003 to August 2003
Tong Garden Centre – Bradford
Managed the customer service desk dealing with customer complaints and query’s on a day to day basis
Apprentice Engineer, 09/2003 to 08/2005
Pickergill Kaye – Hunslet
As an apprentice here i spent my first year at college training to be an electrical engineer. My second year was spent
learning the engineering on site. Unfortunately the company were making redundancies and the experienced
engineers were no longer willing to train apprentices so i was forced to leave and pursue a different career.
Account Manager, September 2005 to December 2014
Target/City Link – Morley
Senior Account Manager, January 2015 to Current
UK Mail – Morley
I worked in the print logistics department of Target Express parcels who were later taken over by City Link Ltd. In
this role i managed a stock warehouse which contained various customers "call off" freight, taking orders from
stores and send the required items out each day. I also managed customers account on day to day basis which
involved:-
 Determinedthe mostcosteffective proceduresandroutesforshipments.
 Translatedbusinessneedsandprioritiesintoactionablelogisticsstrategies.
 Gathered,loggedandmonitoredall shippingdata.
 Managed shipmentschedulestomaximise productivityandcutcosts.

2.  Presentedcarrier-performancemetricsandmonthlycostsreportstoexecutive team.
 Assignedshipmentstocarriersinthe centraliseddatabase.
 Communicatedwithdispatchers,warehousesandcustomersregardingoutgoingorders.
 Updatedthe database withchangesincarrier status.
 E-mailedsuppliers,carriersandcustomerswithshippingupdates.
 Cultivatedapositive rapportwithfellow employeestoboostcompanymorale andpromote employee retention
.
Education
LeedsCollege OFBuilg2004-2005
I studiedatLeedscollege of buildduringmyapprenticeship.Inthistime IearnedmyNVQlevel 3and 4 in technical engineer
alongwitha BTEC National Vocationalqualificationinengineering
GCSEs at Pudsey Grangefield School - Pudsey
I attendedPudseyGrangefieldhighschool andleftwithall 10of my GCSE's.
Belowwere mygrades.
Mathematics - A
Science Physics,Science Biology –B
EnglishLanguage,EnglishLiterature,MediaStudiesandBusinessStudies - C
Geography,ReligousstudiesandSpanish - D