Matteo Bologna

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Engineer managing certified Quality (ISO 9001) and Safety (OHSAS 18001) systems. Main duties : responsible of all Quality Assurance activities , Customer claims management , member of a cross-functional team committed to processes and products improvement (analysis of internal issues and claims/complaints from customers to identify needs for improvement ; definition and implementation of improvement activities) , data gathering and reporting Quality and Safety KPI's , managing Quality and Safety auditing activities. Others : Supplier Quality Assurance (management of claims towards suppliers , validation of proposed corrective actions) , Editor of Company's Intranet Skills : Quality Audi...

cause-effect diagram ishikawa problem solving root cause root cause analysis

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Bringing the root cause analysis into the shop floor

Vor 10 Jahren • 1287 Aufrufe

cause-effect diagram ishikawa problem solving root cause root cause analysis

Matteo Bologna

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Bringing the root cause analysis into the shop floor