Massimo Falvo
2
Followers
Personal Information
Unternehmen/Arbeitsplatz
Rome Area, Italy, Ontario Italy
Beruf
Founder, CEO at impossible minds
Branche
Design
Webseite
www.01design.it
Info
My passion is to understand the daily experience of people in order to design useful, simple and pleasant forms of interaction. A good experience improves the lives of people anticipating their expectations.
Area of expertise:
Digital Marketing - Service & Interaction Design - Robotic Process Automation
Tags
customer
ux
digital
cx
mobile
experience
social
analytics
journey
marketing
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7 Reasons Why Texting Is Great for Customer Service
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OM15 - Connexia, Paolo d'Ammassa
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OM15 - Politecnico di Milano, Andrea Boaretto
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OM15 - Nielsen, Stefano Cini
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[HUBDAY] HUB Institute, Mobile Landscape 2015 et Retex du Mobile World Congress #MWC
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Vor 9 Jahren
iBeacons - micropositioning and context awareness
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Steal this iBeacon presentation
Red Fox Insights
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7 habits of Highly Effective iBeacon Campaigns
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Vor 10 Jahren
Apple Watch Overview
Empatika
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How Apple Watch Will Change Human Behavior in 2015
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Apple Watch: Everything You Need To Know As A Marketer
Inlight
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Wearable Technology Futures 2020: A New Path for Public Health?
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Customer Experience by Richard Perry, FOUNDED, cxfounded
FOUNDED London
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Vor 12 Jahren
Strategic Customer Journeys - using the customer journey as a strategic tool
KOBRA as
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Vor 10 Jahren
Global CXM: How to Modernize Your Global Marketing and Content Strategy
Christine Polewarczyk
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Matinale du CXM Business & Decision 2013
Jean-Michel Franco
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