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ROI Attribution at Vistaprint
Dan Malone
Senior Director, Marketing

April 26, 2012
Overview
  Spend
  Spend         Acquire
               Acquire                  Predict
                                        Predict                      Evaluate
                                                                     Evaluate


                                                                     NPV

 Buy media     Acquire                Predict                        Calculate
 and run ads   new                    each                           Net Present
 Track         customers                                             Value
 everything    Attribute              5-year                         If positive,
 you can       them to                value based                    continue and
               media                  on their first                 seek to
               placements             order                          scale



                            Company Confidential Vistaprint © 2011   4/25/2012   2
Our Attribution model differs by
channel

      Online Display                         Print


                   Centrally
                  Integrated


           TV                             Search



                       Company Confidential Vistaprint © 2011   4/25/2012   3
Direct
           Halo
Type-In                                     Total Lift
          Multiplier
  Lift


              Company Confidential Vistaprint © 2011     4/25/2012   5
TV   First measure the lift on
            -




                  Company Confidential Vistaprint © 2011   4/25/2012   6
TV We used our local market test
results to estimate halo impact

                  Low         Mean            High




                        Halo Multiplier

                Company Confidential Vistaprint © 2011   4/25/2012   7
Principles to follow
 Accuracy over precision

 Be flexible (but also wary of complexity)

 Continually revise and improve




                            Company Confidential Vistaprint © 2011   4/25/2012   8
Thank


    Dan Malone
danm@vistaprint.com

         Company Confidential Vistaprint © 2011   4/25/2012   9

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120426 MassTLC marketing analytics summit, Vistaprint

  • 1. ROI Attribution at Vistaprint Dan Malone Senior Director, Marketing April 26, 2012
  • 2. Overview Spend Spend Acquire Acquire Predict Predict Evaluate Evaluate NPV Buy media Acquire Predict Calculate and run ads new each Net Present Track customers Value everything Attribute 5-year If positive, you can them to value based continue and media on their first seek to placements order scale Company Confidential Vistaprint © 2011 4/25/2012 2
  • 3. Our Attribution model differs by channel Online Display Print Centrally Integrated TV Search Company Confidential Vistaprint © 2011 4/25/2012 3
  • 4.
  • 5. Direct Halo Type-In Total Lift Multiplier Lift Company Confidential Vistaprint © 2011 4/25/2012 5
  • 6. TV First measure the lift on - Company Confidential Vistaprint © 2011 4/25/2012 6
  • 7. TV We used our local market test results to estimate halo impact Low Mean High Halo Multiplier Company Confidential Vistaprint © 2011 4/25/2012 7
  • 8. Principles to follow Accuracy over precision Be flexible (but also wary of complexity) Continually revise and improve Company Confidential Vistaprint © 2011 4/25/2012 8
  • 9. Thank Dan Malone danm@vistaprint.com Company Confidential Vistaprint © 2011 4/25/2012 9