Updated resume

1. Martin E. Singleton
9174 Tahoma Street
Columbus, OH 43240
Cell (614) 282-4998
Home (614) 600-5511
Mesingleton9174@gmail.com
Experience:
Career Summary:
Dynamic and versatile information technology management professional with over 25 years of
development and support experience, gained in fast-paced, high-pressure environments. Passionate about
ensuring an open collaborative work environment for employees and peers. Enjoy the daily challenges
that are part of the information technology field. Hands-on problem solver in all aspects of the software
development life cycle. Have an excellent track record managing the development and support of multi-
tiered global applications using service-oriented architecture. Built a solid working relationship with
business partners and direct reports. Stabilized production environment to provide the best user
experience possible.
 Resource Management  Team Building & Leadership
 Change Leadership  Incident and Problem Leadership
 Security Leadership  Application Performance Monitoring
 Application Development  Service-Oriented Architecture
 Enterprise Implementations  Software Development Lifecycle, Waterfall
 Release Management Leadership  Project Management
 Offshore Development Operations  Dev Ops
JP Morgan Chase, Columbus, OH January 2016 to Present
Development Operations Manager:
 Responsible for design and development of Continuous Integration.
 Responsible for design and development and Continuous Deploy.
 Directed twelve interns to jumpstart the CI/CD development.
 Automated tole gate requirements.
 Reduced developer time by automating required steps.
Application Development Manager:
 Responsible for development conversion from Waterfall to Agile.
 Responsible for development and support of applications.
 Responsible for Risk and Controls for applications.
 Directed eight application developers.
Affinion Group, Westerville, OH October 1999 to April 2015
Senior Manager Development & Operations groups:
 Stabilized the production Java and .NET environments and reduced outages by 80%.

2. Martin Singleton Resume 2
 Improved application performance visibility, which moved the teams from reactive to proactive.
 Reduced support efforts through automation and new functionality in customer service applications.
 Drove business critical efforts to a successful completion when they stalled.
 Delivered high quality applications matching business requirements.
 Achieved and maintained corporate security compliance for Membership IT.
 Communicated directly to the Chief Information Officer and Chief Technology Officer.
 Managed diverse teams of up to 19 JAVA and .NET development resources.
 Fostered an open and productive team environment through team meetings.
 Performed base managerial duties such as reviews, hiring, discipline and raises
Manager / Project Leader Web, Product and Interactive Voice Operations groups:
 Retired five legacy applications and systems.
 Delivered high quality applications matching business requirements.
 Managed diverse support teams of up to 16 C# .NET, JAVA and Fortran developers.
 Led change, incident and problem management for Membership IT.
 Created weekly install plans consisting of five major product areas.
Senior Programmer Analyst:
 Developed three systems using C# .NET and Microsoft Office: Availability Tracking prototype,
Monthly Metrics application, and Vacation Tracking application.
 Converted Generic Product Server transactions from Fortran to C++ using Tuxedo.
 Quickly resolved production issues during on-call rotations.
Pillai Software Solutions & Consulting, Inc., Columbus, OH August 1997 to August 1999
Senior Systems Analyst:
 Contracted to Qwest Communications – Dublin, OH
o Project to convert COBOL programs to C.
o VMS operating system upgrade.
o Year 2000 date readiness project.
 Contracted to Air Touch Cellular – Dublin, OH
o Enhancements to the cellular billing applications.
o Created generic reusable DCL procedures for batch job streams.
o Researched and corrected software defects.
U.S. Steel, Gary, IN June 1988 to July 1997
Process Control Engineer - Hot Strip Mill:
 Managed Hot Strip Mill computer systems, LAN and WAN.
 Worked with Digital/HP on maintenance schedule, hardware upgrades and software licensing.
 Worked with a contractor to automatically load hot strip mill data into an Oracle database for analysis
and reporting.
 Worked with General Electric on multi-year mill modernization project.
 Combined functionality of two systems into one reducing hardware and licensing expenses.

3. Martin Singleton Resume 3
A.C.A. Calumet, Highland, IN May 1984 to May 1988
Process Control Engineer:
 Contracted to US Steel as a Process Control Engineer.
 Researched and corrected software defects.
Education:
Purdue University (North Central), Westville, IN
Graduated May 1984
Associate Degree, Computer Technology
GPA 3.2 / 4.0
Professional:
Corporate Coaching, Time Management, Six Sigma White Belt Training