This document outlines an agenda for a presentation on Oracle Real Application Clusters (RAC) 12c Release 2 operational best practices. The agenda includes discussing fundamentals, architecture choices, applying best practices, and using smart features. It provides information on shared storage, networking and interconnect requirements. It also describes the Cluster Domain architecture and how best practices apply across architectures. Tools for obtaining and applying best practices like CVU, ORAchk and the Autonomous Health Framework are also covered.