1. MARK A. SELLERS
16358 Oak Valley Drive Phone: 503.708.5647
Oregon City, OR 97045 Email: sellersm17@yahoo.com
SALES & CUSTOMER SERVICE PROFESSIONAL
Dynamic, versatile professional with over 20 years’ experience across a broad range of industries. Demonstrated
ability to manage and motivate people to achieve outstanding performance. Proven reputation for being honest,
innovative, highly organized and collaborative, with a strong customer orientation and a passion for delighting
customers.
AREAS OF EXPERTISE
 Sales & Recruiting
 Education & Training
 Leadership & Management
 Customer Service
 Organizational Skills
 Effective Networking
 Administrative Support
 Coaching & Mentoring
 Verbal & WrittenCommunication
 MS Office Suite
 Safety & Security
 Warehouse, Delivery & Heavy Equipment
PROFESSIONAL EXPERIENCE
CONCORDIA UNIVERSITY IRVINE, IRVINE, CA Sep. 2011 – Jul. 2014
INTERIM HEAD COACH / ASSISTANT COACH, MEN’S & WOMEN’S TRACK & FIELD, CROSS COUNTRY
 Managed operating budget of $70,000, $25,000 in fundraising, and $1.2M in scholarships; directed $20,000
equipment purchase; reconciled spending and purchasing on monthly basis.
 Directed 4 teams, 3 seasons, 2 conference championships, 3 national championships and 3 home meets each year.
 Supervised staff of 7 coaches and up to 80 athletes.
 Researched and recruited athletes from U.S. and worldwide and maintained recruiting database.
 Worked closely with admissions and financial aid staff on incoming student athletes.
 Developed and maintained positive relationships with recruits, parents, coaches, alumni, faculty, staff, and
community.
 Counseled students on available financial aid programs, and reviewed and analyzed students’ financial needs;
tracked student athletes’ academic progress and eligibility; implemented and oversaw team study hall.
 Taught several classes, including Education for Healthy Living Lab, Track and Field, and Cross Country.
PARKROSE SCHOOL DISTRICT, PORTLAND, OR Mar. 2008 – Aug. 2011
SPECIAL EDUCATION ASSISTANT ▪SCHOOL SUCCESSCOACH ▪EDUCATION ASSISTANT ▪CAMPUSSECURITY ▪ASSISTANT COACH
 Collaborated with special education teachers to enhance and customize educations programs.
 Guided teachers on development and revision of IEPs; provided educational support and behavior management.
 Assisted students with assignments and with enhancing their writing skills.
 Served as student escort during off-campus activities; provided security to students and staff.
 Coached boys’ and girls’ high school track and field jumping events.
NORTHWEST AIRLINES, PORTLAND, OR Feb. 2006 – Nov. 2008
EQUIPMENT SERVICE EMPLOYEE
 Delivered exceptional customer service and issue resolution.
 Loaded and unloaded passenger luggage and freight from aircraft; sorted and re-routed luggage appropriately.
 Groomed, directed and parked aircraft; secured gate areas; operated and fueled ground equipment.
MT. HOOD COMMUNITY COLLEGE, GRESHAM, OR Jun. 2005 – Aug. 2011
ASSISTANT COACH, MEN’S & WOMEN’S TRACK & FIELD
 Recruited student athletes from 7 states and fostered their athletic and academic advancement.
 Coached jumping events, relays and multi-events; developed and implemented training program.
A-Z MOVING, PORTLAND, OR Oct. 2004 – Oct. 2005
DELIVERY SUPERVISOR
 Delivered exceptional customer service and issue resolution; directed communications with customers,
management and sales staff.
 Oversaw daily delivery activities; processed payment collection and paperwork.

2. Mark A. Sellers Resume, Page 2
PORTLAND STATE UNIVERSITY, PORTLAND, OR Jan. 2003 – Jun. 2004
OFFICE ASSISTANT ▪ STUDENT WORKER, REGISTRATION & RECORDS
 Provided outstanding customer service and support to diverse population of students, alumni and staff.
 Administered and maintained Banner system and student files, transcripts and telecommunications with
students, alumni and staff.
MAGNOLIA HI-FI, PORTLAND, OR Aug. 1995 – Apr. 2002
WAREHOUSE & DELIVERY MANAGER ▪ CUSTOM INSTALL COORDINATOR
 Designed and facilitated employee training; presented employee evaluations to management.
 Supervised warehouse and delivery personnel, delivery scheduling and all daily activities.
 Managed daily inventory control; conducted physical inventory audits and reconciliation.
 Delivered exceptional customer service; performed troubleshooting of customer systems; handled outside sales.
CIRCUIT CITY, PORTLAND, OR Aug. 1994 – Aug. 1995
WAREHOUSE EMPLOYEE
 Conducted inventory control and resolved any discrepancies; stocked and displayed products on sales floor.
 Interacted with customers in courteous, professional manner.
TRUEVALUE HARDWARE, WEST LINN, OR Feb. 1993 – Aug. 1995
ASSISTANT MANAGER
 Collaborated with and supported store owner on all aspects of in-store business management.
 Supervised inventory control; served as liaison to all suppliers; performed merchandising and sales activities.
 Oversaw daily tills, accounting and banking; developed and managed workforce schedules.
VOLUNTEER EXPERIENCE
Concordia University Athletics Food Drive, Irvine, California, 2011-2013
Costa Mesa Food Bank, Costa Mesa, California, 2011-2013
Oregon City High School, Oregon City, Oregon
Assistant Coach: Boy’s and Girl’s Track and Field, 1993
Assistant Coach: Youth Basketball Summer Camp, 1988-1990
Special Olympics, Portland, Oregon
Event Volunteer, 1991-1993
End of the Oregon Trail Track Camp, Clackamas, Oregon
Assistant Coach: Youth Track and Field, 1989-1991
EDUCATION & TRAINING
Bachelor of Science
Social Science, Portland State University, Portland, OR, 2005
Associate of Arts
Liberal Studies, Mt. Hood Community College, Gresham, OR, 2002
USA Weightlifting
Certified Sport Performance Coach, Fresno, California, 2014
USA Track & Field
Certified Track and Field Coach, Level II, Multi Events, Hayward, California, 2013
Certified Track and Field Coach, Level II, Sprints/Hurdles/Relays, Las Vegas, Nevada, 2012
Certified Track and Field Coach, Level II, Jumps, Atlanta, Georgia, 2011
Certified Track and Field Coach, Level II, Youth, Sacramento, California, 2010
Certified Official, Association Level, Gresham, Oregon, 2009
Certified Track and Field Coach, Level I, Canby, Oregon, 2008
USTFCCCA
Certified Track and Field Coach, Technical Coaching, Pomona, California, 2011
American Red Cross, Oregon Trail Chapter, Irvine, California
CPR/AED, Standard First Aid, 2013, 2011
Multnomah Education Service District
Bloodborne Pathogen Training, Portland, Oregon, 2008
Mt. Hood Community College
Certified Driver – Defensive Driver Training, Gresham, Oregon, 2006