4. GENEO
• Established in 2007
• 25 people serving clients in the US, Europe,
Africa and Australia
• Help our clients to make lasting and
substantial improvements to business
performance and leadership performance
• Automotive, Aerospace, Oil & Gas, Mining,
Construction, Energy
• Software solutions
5. The ultimate business goal is to achieve
sustainable Competitive Advantage
• No1 selling small car in US
• Lowest cost per seat mile
• One platform - Air Force, Navy, STOVL
• 50 year risk sharing partnership
6. When things go wrong
• Capabilities
• Tools
• Resources
• Budgets
• Mindsets
• Leadership
7. Winning companies are outstanding at
these three things
Relentless
Optimisation
Leaders as Coaches Mindsets &
Capabilities
8. Relentless Optimisation
• Agile, anticipate and adapt
• Value stream studies
• Quality, productivity and
lead-time variability
reduction
9. Leaders as Coaches
• Forward looking KPIs
• Standard Diary
• Improvements structured as
experiments
• Trust in Leadership
10. Mindset & Capabilities
• High trust in
Leadership
• Low trust in
Leadership
• Compelling purpose,
highly skilled
• People unsure
of what to do
• People willingly give
their best contribution
• People wait to be
told what to do
11. Results
• Safety – first in our thinking.
• Value stream mapping – customer flexibility through lead-time
and variability reduction.
– 5% year on year cost reduction.
• Process confirmation – all levels of management understand
conditions on the front line.
• Winning culture – employees engaged and willingly
giving you their best contribution.
• High performance teamwork – Design, Manufacturing, Quality,
Purchasing, Finance.
• Flawless launch – new products/technology/facilities.
• Supply chain optimisation – make v buy/customer protection/unit cost.
12. Results
• Value stream mapping – Managing to learn, Shook.
• Performance management – Learning to lead at Toyota, HBR.
• Employee engagement – Southwest Airlines, HBR.
• Trust in leadership – Shackleton’s Way, Morrell & Capparell.
– Authentic, Neil Crofts.
• Employee engagement – Zapp!, Byham & Cox.
• High performance teamwork – The secret of a winning culture,
Senn-Delaney.
